Job summary
South
Tyneside Health Collaboration have established and embedded a primary care cancer
care coordination service for all patients in South Tyneside who are diagnosed
with cancer. We are looking to increase our existing team.
Main duties of the job
The
Care Coordinator will work with the network in supporting them with the NHS
England Early Cancer Diagnosis DES. A large part of your role will involve
supporting patients in the early stages of their cancer diagnosis through
treatment and living with cancer. Other work may involve supporting patients
with a suspicion of cancer on a cancer pathway. The role is key to supporting
patients after they have been diagnosed with Cancer and helping them to
understand the implications of their diagnosis and what the next steps are, matching
the support that is available locally to help patients during this worrying time.
About us
South Tyneside Health Collaboration (STHC) is a not-for-profit GP Federation and valued system partner, set up to bring together South Tyneside General Practices to work collaboratively in delivering services at scale across the borough of South Tyneside, reinvesting in primary care services and improving GP capacity.
We employ over 80 staff of both clinical and non-clinical roles, across the delivery of our 4 Core Functions:
Clinical Service Delivery
Practice Management
Primary Care Network Hosting
Business Services
STHC manages two of its own general practices, one in the beautiful coastal village of Whitburn and another, a developing training practice in central Jarrow, with a combined list size circa 8,500.
Job description
Job responsibilities
Successful
candidates will work with patients to complete non-clinical elements of cancer
care reviews and help patients understand why cancer screening is key for early
diagnosis and support them whilst awaiting diagnostic tests for possible cancer
and investigate those patients who fail to respond or attend for this. You will
act as the patients coordinator between hospitals, community and other services
and organisations.
We are
looking for a positive team player who strives to go the extra mile to help
colleagues and others who come into contact with the organisation. We need
someone who can build strong relationships with team members and is committed to
meeting deadlines and really wants to make a difference!
The
role will require high standards and great attention to detail, in order to
provide an excellent service to patients and colleagues. We are looking to
appoint an individual who is self-motivated, organised, and reliable and is
committed to delivering on agreed plans. We work in small teams who help each
other out and we are looking for someone who isnt afraid to get stuck into the
job, alongside colleagues who share the same ethos.
The
Cancer Care Co-ordinator will work with other Cancer Care Coordinators as part
of a small team and report to the Care Co-Ordinator Lead for Cancer and Health Inequalities
who is who is highly experienced in this field and has a passion for supporting
and developing people and will lead and support the team.
Job description
Job responsibilities
Successful
candidates will work with patients to complete non-clinical elements of cancer
care reviews and help patients understand why cancer screening is key for early
diagnosis and support them whilst awaiting diagnostic tests for possible cancer
and investigate those patients who fail to respond or attend for this. You will
act as the patients coordinator between hospitals, community and other services
and organisations.
We are
looking for a positive team player who strives to go the extra mile to help
colleagues and others who come into contact with the organisation. We need
someone who can build strong relationships with team members and is committed to
meeting deadlines and really wants to make a difference!
The
role will require high standards and great attention to detail, in order to
provide an excellent service to patients and colleagues. We are looking to
appoint an individual who is self-motivated, organised, and reliable and is
committed to delivering on agreed plans. We work in small teams who help each
other out and we are looking for someone who isnt afraid to get stuck into the
job, alongside colleagues who share the same ethos.
The
Cancer Care Co-ordinator will work with other Cancer Care Coordinators as part
of a small team and report to the Care Co-Ordinator Lead for Cancer and Health Inequalities
who is who is highly experienced in this field and has a passion for supporting
and developing people and will lead and support the team.
Person Specification
Qualifications
Essential
- GCSE grade A to C
- Previous admin and clerical experience within the NHS or similar field
- Evidence of on-going personal development
Experience
Essential
- Experience of administrative duties
- Three years experience within NHS
- Knowledge and experience of using a range of databases, or patient information systems.
- Knowledge of primary care EMIS System
- Understanding of current issues facing the NHS
Desirable
- Knowledge of cancer standards
- Knowledge of medical terminology, anatomy, and physiology
- Previous experience of MDT co-ordination or working in cancer services
Skills and Attributes
Essential
- Willingness to work flexibly to delivery clinically effective and cost-effective healthcare
- Good organisational skills and ability to prioritise workload effectively
- Ability to communicate with staff at all levels both verbally and written
- Ability to work as a member of the team or unsupervised
- Good communication and empathy skills with patients
- Excellent knowledge of Microsoft Office
- Evidence of willingness to participate in an MDT environment to provide an integrated service for patients
Desirable
- Problem solving skills
- Thorough understanding of the role of PCNs
- Motivational, influencing and negotiating skills
- Experience providing advice/signposting to users
- Counselling skills
Person Specification
Qualifications
Essential
- GCSE grade A to C
- Previous admin and clerical experience within the NHS or similar field
- Evidence of on-going personal development
Experience
Essential
- Experience of administrative duties
- Three years experience within NHS
- Knowledge and experience of using a range of databases, or patient information systems.
- Knowledge of primary care EMIS System
- Understanding of current issues facing the NHS
Desirable
- Knowledge of cancer standards
- Knowledge of medical terminology, anatomy, and physiology
- Previous experience of MDT co-ordination or working in cancer services
Skills and Attributes
Essential
- Willingness to work flexibly to delivery clinically effective and cost-effective healthcare
- Good organisational skills and ability to prioritise workload effectively
- Ability to communicate with staff at all levels both verbally and written
- Ability to work as a member of the team or unsupervised
- Good communication and empathy skills with patients
- Excellent knowledge of Microsoft Office
- Evidence of willingness to participate in an MDT environment to provide an integrated service for patients
Desirable
- Problem solving skills
- Thorough understanding of the role of PCNs
- Motivational, influencing and negotiating skills
- Experience providing advice/signposting to users
- Counselling skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
