Job summary
Looking for a role that fits around your life while making a real difference?
Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.
Why choose a morning only role with HUC?
? Perfect for work-life balance - Keep your afternoons free for family, studies, or personal projects.? Make a meaningful impact - Be there for patients during critical overnight hours.? No prior healthcare experience needed - Just bring your compassion and commitment.? Consistent schedule - Enjoy the predictability of morning shifts.
To get started, you'll need to complete a comprehensive 6-week training program, Monday to Friday, 9am-5pm. After that, mornings are where you shine.
For successful candidates, Assessments will take place on 3rd and 4th February 2026, online at 11am.
Start Dates (subject to pre-employment checks being received) 16th February 2026, 2nd March 2026, 13th April 2026.
Main duties of the job
Your Role:o First Contact: Manage urgent and non-urgent cases, providing essential medical advice.o NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.o Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.
Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.
About us
Why HUC?o Thriving and Growing: Our continued growth means more opportunities for you!o Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.o Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.o Community Impact: Be a vital part of your community, providing essential care and support to those in need.o A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.o Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls
Details
Date posted
16 January 2026
Pay scheme
Other
Salary
£12.21 to £15.86 an hour Dependent on hours worked. Shift Times are 7am-11am
Contract
Permanent
Working pattern
Part-time
Reference number
4265-7743000-LAS
Job locations
Sand Martin House
Bittern Way
Peterborough
PE2 8TY
Employer details
Employer name
HUC
Address
Sand Martin House
Bittern Way
Peterborough
PE2 8TY
Employer's website
https://hucweb.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
