Job summary
Join Our Team as a Receptionist at St Albans Urgent Care Hub!
Are you ready to make a difference? We're looking for a dynamic and enthusiastic Receptionist to join our team. You'll be the friendly face that greets our patients and the have the organisational skills behind the scenes, ensuring everything runs smoothly.
Main duties of the job
- Meeting and greeting patients and visitors.
- Ensuring referrals are input correctly intoAdastra appointment system.
- Ensuring any patients selecting to walk in are asked a series of prescribed questions toeliminate any acute presentations and redirected as appropriate
- Handling internal and external enquires from all sources, in person, by telephone, email or post ina timely and polite manner
- Work alongside clinicians in the provision of patient care, responding to requestsin a timely manner, whilst ensuring protocols and procedures are followed.
- Act as chaperone whenrequired and oversee clinical examinations.
- Assisting in protocols governing the opening and closing of the premises.
- Adhering to Health & Safety regulations.
- Ensure all departmental required checks are completed
- Work collaboratively as a team member to achieve theobjectives of the service
- Make effective use of the IT system by ensuring the consistent andaccurate entering of data.
- Adhere to confidentiality guidelines and be aware of the data protection act.
- Maintain a clean reception and waiting area.
About us
In return for your dedication and commitment to our values, we offer:
Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!
NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.
Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.
Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.
Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.
Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.
Details
Date posted
10 October 2025
Pay scheme
Other
Salary
£12.21 an hour Hourly
Contract
Permanent
Working pattern
Part-time
Reference number
4265-7537225-STA-R-10
Job locations
St Albans City Hospital
Waverley Road
St Albans
AL3 5PN
Employer details
Employer name
HUC
Address
St Albans City Hospital
Waverley Road
St Albans
AL3 5PN
Employer's website
https://hucweb.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
