Job summary
Looking for a role that fits around your life while making a real difference?
Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.
Why choose an overnight only role with HUC?
? Perfect for work-life balance - Keep your days free for family, studies, or personal projects.? Make a meaningful impact - Be there for patients during critical overnight hours.? No prior healthcare experience needed - Just bring your compassion and commitment.? Consistent schedule - Enjoy the predictability of overnight shifts.
To get started, you'll need to complete a comprehensive 6-week training program, Monday to Friday, 9am-5pm. After that, your weekends are where you shine. September start dates are now available.
Main duties of the job
Your Role:o First Contact: Manage urgent and non-urgent cases, providing essential medical advice.o NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.o Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.
Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.
About us
Why HUC?o Thriving and Growing: Our continued growth means more opportunities for you!o Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.o Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.o Community Impact: Be a vital part of your community, providing essential care and support to those in need.o A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.o Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls
Details
Date posted
29 July 2025
Pay scheme
Other
Salary
£12.21 an hour +Unsociable hours enhancements.
Contract
Permanent
Working pattern
Part-time
Reference number
4265-7383435-8
Job locations
Old Ambulance HQ
Ascots Lane
Welwyn Garden City
AL7 4HL
Employer details
Employer name
HUC
Address
Old Ambulance HQ
Ascots Lane
Welwyn Garden City
AL7 4HL
Employer's website
https://hucweb.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
