HUC

Advanced Clinical Practitioner - Clinical Assessment Services - Remote

The closing date is 03 June 2025

Job summary

HUC provides the NHS 111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every caller.

We are seeking highly skilled, motivated ACPs to join our Clinical Assessment Service (CAS), supporting patients 24/7 across our network.

Working remotely or from one of our contact centres, you will conduct clinical assessments via telephone and video, using cutting-edge digital platforms. Our service focuses on reducing unnecessary emergency department attendances and ambulance dispatches by offering safe, effective, and timely clinical management. You will be part of a dynamic multidisciplinary team including GPs, ACPs, ENPs, ECPs, Urgent Care Practitioners, and operational staff.

If you are passionate about providing high-quality care, thrive in a fast-paced environment, and are committed to patient-centred practice, we would love to hear from you. Join us in a role where your expertise directly contributes to better outcomes for patients -- all from the convenience of a remote setting.

Main duties of the job

Autonomously assess, diagnose, treat, and discharge patients with a range of minor illnesses and injuries via telephone and video consultation.
Manage minor illness, minor injury, and minor ENT and ophthalmic presentations, offering appropriate care or onward referrals.
Prescribe medication electronically and refer patients to primary, secondary, community, or emergency services as required.
Deliver health education advice, promoting self-care and supporting patients to make informed decisions about their health.
Recognise acutely ill patients and initiate urgent interventions or escalate appropriately to ensure patient safety.
Identify safeguarding concerns and make referrals in line with safeguarding policies and best practice.
Maintain clear, accurate, and contemporaneous clinical records, contributing to audits, service improvements, and key performance targets.
Engage in professional development, working flexibly to meet service demands, attending meetings, and adhering to HUC's governance and clinical standards.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Date posted

20 May 2025

Pay scheme

Other

Salary

£31.28 an hour per hour. Plus OOH enhancements 10%-25%

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-7174775-CASACP-05

Job locations

Nationwide, or on-site (Peterborough, WGC, Bedford or Taunton)

Welwyn Garden City

AL7 4HL

Job description

Job responsibilities

Please see the attached job description and person specification for full details including main responsibilities.

Hours available primarily weekday evenings and overnights, as well as all weekend hours.

You must have a valid right to work in the UK. We are unable to offer visa sponsorships.

Job description

Job responsibilities

Please see the attached job description and person specification for full details including main responsibilities.

Hours available primarily weekday evenings and overnights, as well as all weekend hours.

You must have a valid right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essential

NMC registered adult/dual trained Nurse or HCPC registered Paramedic
University accredited minor illness qualification (Level 6/Level 7) or equivalent
University accredited minor injury qualification (Level 6/Level 7) or equivalent
University accredited advanced clinical assessment qualification (Level 6/Level 7) or equivalent
MSc in Advanced Clinical Practice or equivalent credentialing
Non-Medical Prescribing Qualification
Triage/streaming experience

Desirable

Experience of working in an Emergency Department/Urgent Treatment Centre/GP Practice/Out of Hours Service
Experience of conducting Telephone Consultations
Experience managing End of Life care patients including prescribing/administering Just In Care medications (Including Controlled Drugs) where required/appropriate
Experience with writing up inpatient prescription and medication administration records (Drug Charts)
Evidence of audit or research experience

Person Specification

Essential

NMC registered adult/dual trained Nurse or HCPC registered Paramedic
University accredited minor illness qualification (Level 6/Level 7) or equivalent
University accredited minor injury qualification (Level 6/Level 7) or equivalent
University accredited advanced clinical assessment qualification (Level 6/Level 7) or equivalent
MSc in Advanced Clinical Practice or equivalent credentialing
Non-Medical Prescribing Qualification
Triage/streaming experience

Desirable

Experience of working in an Emergency Department/Urgent Treatment Centre/GP Practice/Out of Hours Service
Experience of conducting Telephone Consultations
Experience managing End of Life care patients including prescribing/administering Just In Care medications (Including Controlled Drugs) where required/appropriate
Experience with writing up inpatient prescription and medication administration records (Drug Charts)
Evidence of audit or research experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Nationwide, or on-site (Peterborough, WGC, Bedford or Taunton)

Welwyn Garden City

AL7 4HL

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Nationwide, or on-site (Peterborough, WGC, Bedford or Taunton)

Welwyn Garden City

AL7 4HL

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)