Healthcare Assistant

Job description

Job responsibilities

ECG recording

Chaperoning duties

Vaccine/cold chain storage, monitoring and recording

Medical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Ensuring that stores are available, re-ordered and restocked appropriately

Repeating basic observations on patients in the UCC waiting room and reporting any abnormal observations to the Nurse in Charge.

Checking BLS equipment on a weekly basis and restocking when required.

Job Title: Healthcare Assistant

Receiving all visitors of the urgent care centre, directing them as appropriate and acting as a focal point for enquiries

To support patients to make appointments with own GP practice when appropriate

To support non-registered patients to register with a GP locally

Assisting the Urgent Treatment Centre to achieve both local and national agreed targets

Supporting the Urgent Treatment Centre in the reduction of patients presenting at emergency department

Reviewing and updating reception information as required for the benefit of the public and staff

To assist in ensuring that Health & Safety policies and procedures are followed within the urgent care setting

Responsible for Fire Co-ordinator duties in the clinic/department as per fire procedures.

To assist in keeping the reception/waiting room area tidy at the end of each day

Supporting the team to help implement new systems and procedures within the clinic/department.

To work in co-operation with all administrative staff within the hospital to encourage teamwork to support and help each other to maintain a smooth running, professional service to the public and professional staff.

Oversight of the medical equipment used at the Urgent Treatment Centre, eg arranging replacements and calibration

Demonstrate basic life support skills after training

Training and Development:

Full training will be given to support the development of this role this will include an apprenticeship

Participation in HUCs performance review and appraisal process

Compliance with mandatory and statutory training requirements

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities commensurate. Any changes to this job description to take account of changing service needs will be made in discussion with the post holder.

Person Specification

Qualifications

Essential

• NVQ Level 2 healthcare or relevant specialty
• Infection control awareness
• 1-2years recent relevant healthcare experience in an acute or community environment
• Experience of managing patients in a clinical or outpatient setting
• Evidence of statutory mandatory training / willingness to attend training
• Computer literate
• Calm, organized and patient focused practitioner
• Understand primary healthcare agenda
• Understand chronic disease management processes

Desirable

• NVQ Level 3 healthcare or relevant specialty
• 3 years experience in a healthcare setting
• Ideally a sound working knowledge of Adastra
• Instigated changes with scope of influence in current role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Nhs Walk In Centre

Chapel Street

Luton

LU1 2SE

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)