Job summary
To support the operational, strategic, and financial
delivery of Primary Care Network (PCN) objectives. The PCN Manager will act as
the central point of coordination for PCN activities, supporting practice
engagement, workforce deployment, governance, reporting, and system-level
initiatives, while contributing and drafting to business case and funding bid
development.
The remit of this role is broad
and evolving and will require attention to detail in the delivery of
high-quality day to day operations.
Main duties of the job
Operational & Programme Support
- Coordinate delivery of PCN initiatives, DES requirements, and local enhanced services.
- Develop work plans, track milestones, and maintain key performance indicators (KPIs).
- Support practice engagement, scheduling, and day-to-day operational issues.
- Assist in workforce planning and ARRS role allocation.
Financial & Contract Management
- Monitor PCN budgets, income streams, and expenditure.
- Support finance reporting, resource allocation, and cost tracking.
- Assist in business case financial modelling, cost justification, and demonstrating value-for-money.
Business Case & Funding Bid Development
- Draft business cases and project/funding bids to ICB or system partners to secure PCN funding.
- Translate strategic and commissioning priorities into clear, actionable proposals.
- Support cost modelling, financial justification, and value-for-money analyses.
Governance & Compliance
- Co-ordinate with PCN CD, agenda, papers for the monthly PCN network and board meetings.
- Take responsibility for maintain PCN network agreement
- Support compliance with NHS governance, DES specifications, and regulatory requirements.
Data, Reporting & IT Systems
- Maintain PCN dashboards, extract and interpret key data, and produce reports for Clinical Directors and commissioners.
- Support digital transformation and system integration initiatives across practices.
About us
Havering Crest PCN is a collaboration of GP practices working together to provide integrated, high-quality healthcare to our local population. Established in 2019 as part of the NHS Long Term Plan, we aim to bridge the gap between traditional GP services and community-based care, ensuring our patients have access to the right support at the right time.
By sharing resources and expertise, our member practices are able to offer a wider range of specialist services and personalised care that wouldnt be possible for a single surgery to provide alone.
Our Mission & Values
Our vision is a community where every resident enjoys optimal health and wellbeing, empowered by inclusive and personalised care.
Compassion: Approaching every patient with empathy and understanding.
Collaboration: Working as a cohesive team to offer comprehensive solutions.
Excellence: Committing to the highest quality of healthcare through continuous improvement.
Inclusion: Ensuring our services are accessible and welcoming to all.
Job description
Job responsibilities
We do not facilitate Visa sponsorship
PCN Manager Roles and Responcibility
1 Operational & Programme Support
- Coordinate delivery of PCN initiatives, DES requirements, and local enhanced services.
- Develop work plans, track milestones, and maintain key performance indicators (KPIs).
- Support practice engagement, scheduling, and day-to-day operational issues.
- Assist in workforce planning and ARRS role allocation.
2Financial & Contract Management
- Monitor PCN budgets, income streams, and expenditure.
- Support finance reporting, resource allocation, and cost tracking.
- Assist in business case financial modelling, cost justification, and demonstrating value-for-money.
3Business Case & Funding Bid Development
- Draft business cases and project/funding bids to ICB or system partners to secure PCN funding.
- Translate strategic and commissioning priorities into clear, actionable proposals.
- Support cost modelling, financial justification, and value-for-money analyses.
- Ensure timely submission of bids, including monitoring and reporting outcomes.
4Governance & Compliance
- Co-ordinate with PCN CD, agenda, papers for the monthly PCN network and board meetings.
- Take responsibility for maintain PCN network agreement
- Support compliance with NHS governance, DES specifications, and regulatory requirements.
- Assist with risk management, quality assurance, and reporting to ICB or other bodies.
5Data, Reporting & IT Systems
- Maintain PCN dashboards, extract and interpret key data, and produce reports for Clinical Directors and commissioners.
- Use IT systems (EMIS, Excel, Power BI or similar) to track activity, outcomes, and performance metrics.
- Support digital transformation and system integration initiatives across practices.
6Stakeholder & System Engagement
- Act as a point of contact for PCN practices, federations, and ICB teams.
- Support multi-stakeholder meetings, communications, and collaborative initiatives.
- Assist in internal and external communications, newsletters, and stakeholder briefings.
Job description
Job responsibilities
We do not facilitate Visa sponsorship
PCN Manager Roles and Responcibility
1 Operational & Programme Support
- Coordinate delivery of PCN initiatives, DES requirements, and local enhanced services.
- Develop work plans, track milestones, and maintain key performance indicators (KPIs).
- Support practice engagement, scheduling, and day-to-day operational issues.
- Assist in workforce planning and ARRS role allocation.
2Financial & Contract Management
- Monitor PCN budgets, income streams, and expenditure.
- Support finance reporting, resource allocation, and cost tracking.
- Assist in business case financial modelling, cost justification, and demonstrating value-for-money.
3Business Case & Funding Bid Development
- Draft business cases and project/funding bids to ICB or system partners to secure PCN funding.
- Translate strategic and commissioning priorities into clear, actionable proposals.
- Support cost modelling, financial justification, and value-for-money analyses.
- Ensure timely submission of bids, including monitoring and reporting outcomes.
4Governance & Compliance
- Co-ordinate with PCN CD, agenda, papers for the monthly PCN network and board meetings.
- Take responsibility for maintain PCN network agreement
- Support compliance with NHS governance, DES specifications, and regulatory requirements.
- Assist with risk management, quality assurance, and reporting to ICB or other bodies.
5Data, Reporting & IT Systems
- Maintain PCN dashboards, extract and interpret key data, and produce reports for Clinical Directors and commissioners.
- Use IT systems (EMIS, Excel, Power BI or similar) to track activity, outcomes, and performance metrics.
- Support digital transformation and system integration initiatives across practices.
6Stakeholder & System Engagement
- Act as a point of contact for PCN practices, federations, and ICB teams.
- Support multi-stakeholder meetings, communications, and collaborative initiatives.
- Assist in internal and external communications, newsletters, and stakeholder briefings.
Person Specification
Knowledge and Skill
Essential
- Business case & bid writing: Ability to draft clear, persuasive business cases and funding bids to ICB or system partners.
- Data & IT skills: Confident using EMIS, Excel, Power BI, or other reporting tools. Ability to manage dashboards and track KPIs.
- Communication skills: Strong written, verbal, and presentation skills; able to produce reports, briefings, newsletters, and engage effectively with clinicians, practices, and commissioners.
- Governance & compliance: Knowledge of NHS standards, DES specifications, and risk management principles.
- Team player with initiative: Can work autonomously while supporting Clinical Directors and senior staff.
- Adaptable & resilient: Comfortable with a dynamic NHS environment and competing priorities.
Experience
Essential
- Track record: Must have At least 3 -5 years of experience in General Practice management, or track record of working in PCNs or Primary care Provider.
- Financial literacy: Experience in managing day to day finances and working with Federation finance team
- All-round PCN skills: Strong organisational skills across operations, experience for managing ARRS and muti disciplinary workforce.
- Relationship management: Experience working with multiple practices or teams, with influencing and stakeholder engagement skills.
Person Specification
Knowledge and Skill
Essential
- Business case & bid writing: Ability to draft clear, persuasive business cases and funding bids to ICB or system partners.
- Data & IT skills: Confident using EMIS, Excel, Power BI, or other reporting tools. Ability to manage dashboards and track KPIs.
- Communication skills: Strong written, verbal, and presentation skills; able to produce reports, briefings, newsletters, and engage effectively with clinicians, practices, and commissioners.
- Governance & compliance: Knowledge of NHS standards, DES specifications, and risk management principles.
- Team player with initiative: Can work autonomously while supporting Clinical Directors and senior staff.
- Adaptable & resilient: Comfortable with a dynamic NHS environment and competing priorities.
Experience
Essential
- Track record: Must have At least 3 -5 years of experience in General Practice management, or track record of working in PCNs or Primary care Provider.
- Financial literacy: Experience in managing day to day finances and working with Federation finance team
- All-round PCN skills: Strong organisational skills across operations, experience for managing ARRS and muti disciplinary workforce.
- Relationship management: Experience working with multiple practices or teams, with influencing and stakeholder engagement skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
