UCP Project Admin Support

Job description

Job responsibilities

Title: UCP Project Admin Support

Responsible to: Head of Operations, Bexley Training Hub

Salary: £14.50 per hour

Hours: 7.5 hours per week

Job Summary

An exciting opportunity has arisen to work in conjunction with the appointed Bexley clinical lead, Bexley CCPL for Frailty & End of Life Care, and SEL palliative and end of life care programme (PEoLC) to complete a project focusing on Universal Care Plans (UPCs) in Bexley.This project aims to undertake an assessment of the baseline usage of UCPs and quality audit of their content. This assessment will inform recommendations for improvement and will guide the preparations for the planned expansion of the UCP functionality in order to maximise their impact for the benefit of Bexley residents.

Admin and/or care co-ordination support is needed to ensure the success of the project, including supporting with data collection and quality audit. Data analysis and visualisation will support the appointed clinical lead to make recommendations for quality improvements.

Key Responsibilities

Collaborate with the CCPL & appointed clinical lead to establish detailed data set requirements and project plan.

Work alongside the appointed clinical lead to obtain and collate the agreed dataset, with particular focus on the qualitative data set.

Maintain and store records of data collected in an appropriately secure manner.

Produce tables/graphs/other visual aids to effectively communicate data to others, as part of reporting and educational activities

Provide monthly update on project progress, including interim findings, to CCPL and SEL PEoLC senior project manager.

Produce a full report of the projects findings upon completion and join CCPL to present these findings at the appropriate borough and ICB level meetings and educational events.

Utilise contracted hours flexibly to support needs of the project.

Personal and People Development

1. Take responsibility for own development, learning and performance including acting as a positive role model.

2. Understand own responsibilities and accountability.

3. Contribute and participate in the development of local guidelines, protocols and standards.

Communication

1. Maintain effective communication with individuals and groups within the working environment and with external stakeholders.

2. Communicate effectively with all stakeholders recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

3. Build excellent working relationships with all stakeholders.

4. Promote effective teamwork with all staff.

Health & Safety

The post-holder has a legal obligation to make positive efforts to maintain their own personal safety and that of others by taking reasonable care, carrying out requirements of the law and following recognised codes of practice.

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, organisation staff and other healthcare workers. They may also have access to information relating to the business organisation. All such information from any source is to be regarded as strictly confidential.

It is the responsibility of the entire workforce, regardless of employment status, to ensure they abide by the requirements of Information Governance as set out in the Information Governance Policy.

Equality & Diversity

1. The post-holder will support the equality, diversity and rights of patients, carers and colleagues, acting in a way that is consistent with organisations procedures and policies and current legislation.

2. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

3. Behaving in a manner which is welcoming, non-judgemental and respects individuals circumstances, feelings, priorities and rights.

Infection Control

Employees must accept personal responsibility and accountability for Infection Prevention and Control. Employees should ensure they are familiar with, and comply with, all relevant Infection Control policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake all mandatory updates in Infection Control.

Risk Management

It is a standard element of the role and responsibility of all employees of the organisation that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a contractual obligation that all employees must co-operate with any investigations undertaken.

Children and vulnerable adults

The post holder will have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence.

Disclosure and Barring Service

The Organisation aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Organisation meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Post holders may periodically be asked to undertake a re-check.

The Organisation is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults.

Conflict of Interest

The Employer is responsible for ensuring that the service provided for patients and its care meet the highest standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal gain or to benefit their family or friends. The Organisation requires any member of staff to declare any interest, direct or indirect, with contracts involving the Employer. Staff are not allowed to further their private interests in the course of their NHS duties.

Person Specification

Experience

Essential

• Experience working in Primary care

Desirable

• Previous experience with extracting and analysing data

Qualifications

Essential

• GCSE Grade A-C (or equivalent) in Maths and English

Knowledge, Abilities & Skills

Essential

• Knowledge of Microsoft Office Software / Word/Outlook / PowerPoint and Excel
• Good oral and written communication skills
• Able to work with high degree of flexibility
• Ability to work autonomously and within a team
• Confident nature with a proactive and constructive approach
• Ability to prioritise own workload and work to tight time and practice
• Understands the principle of confidentiality
• Recognises the their own limitations and escalates to appropriate support where needed.
• Able to establish positive relationships and mutual respect with people at all levels
• Willingness to travel for site visits where needed

Desirable

• Demonstrate an understanding of what UCPs are
• Understanding of the principles of patient-centre care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley GP Alliance Ltd

Address

21 Bourne Road

Bexley

Kent

DA5 1LW

Employer's website

https://bromleygpalliance.org/ (Opens in a new tab)