Job summary
Please note this job advert will close once sufficient applications are received which may be before 31st December 2024.
The
HR Assistant will put their skills to use in a very rewarding environment.
Strong IT skills are essential, as are good communication skills and the
ability to prioritise a busy workload whilst maintaining confidentiality at
all times.
The
post holder will be part of a small team and be key in delivering a
comprehensive and professional service to all departments across SEL WDH/PCWA
Main duties of the job
- Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary
- Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references
- Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures
- Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers
- Provide administrative support such as minute taking when required
- Update and maintain staff records, both manually and electronically
- Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.
- Taking minutes at sensitive HR meetings
- Use initiative and judgement at all times and know when it is appropriate to raise issue to Head of Human Resources
About us
South East
London Workforce Development Hub Information:
The SEL
Workforce Development Hub is the training hub for South East London working
collaboratively with the six borough hubs to provide training, education and
other support to Primary Care. We support over 200 practices and 36 PCNs.
Organisational
Values / Objectives:
SEL
Workforce Development Hubs goals are to support primary care to bethe
best place to work and the best place to learn. We work with practices and
PCNs to develop new ways of working to support their priorities, their staffs
priorities, and their patients priorities.
SEL WDH
aims to make primary care a better place to work by working collaboratively
with partner organisations across the health and social care economy to ensure
that we strengthen the following six priority areas:
Access
Morale
Business
Management
Long
Term Condition Management
Contract
Support
Training
& Education
South East
London is a diverse place to live and we believe that for primary care to truly
represent our population then we needa
workplace culture that truly reflects this. We particularly encourage
applications from candidates who are likely to be underrepresented in the SEL
WDH workforce.These include people from Black, Asian and minority ethnic
backgrounds, disabled people and LGBTQIA+ people.
Job description
Job responsibilities
- Manage the Onboarding and leavers processes
- Supporting the payroll team with HR queries
- HR system management and data base reporting
- Employee relations admin
- Manage HR communications and escalate where appropriate
- Manage the support desk inbox; responding to queries as appropriate or escalating where needed
- Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures
- Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.
Key Relationships
SEL WDH/PCWA Executive Team
All SEL WDH/PCWA staff groups
SEL WDH/PCWA Line Managers
PCN Practice and Network Managers
Personal / Professional Development
To participate in an annual performance review, taking responsibility for maintaining a record of own personal and / or professional development.
To participate in any training programme implemented by the executive team.
To effectively manage own time and workload and know when to seek advice and support from line manager.
To assess own performance and development, taking accountability for own actions, either directly or under supervision.
Job description
Job responsibilities
- Manage the Onboarding and leavers processes
- Supporting the payroll team with HR queries
- HR system management and data base reporting
- Employee relations admin
- Manage HR communications and escalate where appropriate
- Manage the support desk inbox; responding to queries as appropriate or escalating where needed
- Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures
- Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.
Key Relationships
SEL WDH/PCWA Executive Team
All SEL WDH/PCWA staff groups
SEL WDH/PCWA Line Managers
PCN Practice and Network Managers
Personal / Professional Development
To participate in an annual performance review, taking responsibility for maintaining a record of own personal and / or professional development.
To participate in any training programme implemented by the executive team.
To effectively manage own time and workload and know when to seek advice and support from line manager.
To assess own performance and development, taking accountability for own actions, either directly or under supervision.
Person Specification
Knowledge and Skills
Essential
- Ability to effectively plan and prioritise workload to ensure timescales are met.
- Strong attention to detail and ability to work consistently and accurately under pressure.
- Ability to work flexibly and manage tasks simultaneously.
- Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquires by phone, letter and email.
- Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems
- Strong attention to detail with experience of maintaining accurate employee records and documentation.
- Ability to develop strong working relationships
- Able to manage competing priorities
- Ability to take accurate minutes
Qualifications
Essential
- Educated to GCSE level - Grades A to C (or equivalent) English and Maths.
Desirable
- Working towards CIPD qualification.
Experience
Essential
- Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Desirable
- Experience of collaborative working across disciplines
- Experience of working across organisational boundaries
- Experience of communication and stakeholder engagement
Person Specification
Knowledge and Skills
Essential
- Ability to effectively plan and prioritise workload to ensure timescales are met.
- Strong attention to detail and ability to work consistently and accurately under pressure.
- Ability to work flexibly and manage tasks simultaneously.
- Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquires by phone, letter and email.
- Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems
- Strong attention to detail with experience of maintaining accurate employee records and documentation.
- Ability to develop strong working relationships
- Able to manage competing priorities
- Ability to take accurate minutes
Qualifications
Essential
- Educated to GCSE level - Grades A to C (or equivalent) English and Maths.
Desirable
- Working towards CIPD qualification.
Experience
Essential
- Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Desirable
- Experience of collaborative working across disciplines
- Experience of working across organisational boundaries
- Experience of communication and stakeholder engagement
