Transformation Business Intelligence Analyst

Job description

Job responsibilities

Job Summary

To provide business intelligence and analyst skills to the wealth of primary care data that is available via NHS Digital, NHSE London teams, submissions from Boroughs and PCNs as well as SEL financial and management information. This will involve working with raw unprocessed data, in mostly excel formats, and translating this into meaningful data sets and dashboards that drive the transformation of primary care. The role will involve considering the various audiences for the data and using the appropriate software/solutions to make the data accessible and usable for their role. A keen understanding of the primary care landscape will allow you to shape the data visualisation and content to create the right catalyst for change within PCNs and practices.

A self-motivated, passionate and technically skilled person will be ideal for this role as it will involve some elements of experimentation and adaptation to feedback as many areas are novel in their approach. Developing a Hub style information page, integrating automation of PCN/practice submissions as well as providing up to date information and linked web pages is one of the big projects this role will be undertaking.

The role will become to go-to person for informatics and primary care business intelligence/analytics, with an ability to create outputs that clearly tied into primary care strategy and transformation.

Duties and Responsibilities as Transformation Business Intelligence Analyst

Evaluating data quality of national/regional/local sources and advising on improvements

Providing outputs and visualisation of data sources as requested

Creating new dashboards with linked automated data feeds (using Power BI and Excel)

Ongoing monitoring and evaluation of data quality and integrity to ensure dashboards and reports are accurate and timely; advising management on ways this could be improved

Evaluate and review outputs and actively suggest future ideas or developments

Explore new software, technologies and concepts to improve business intelligence/analysis further.

Engage with and answer queries from ICS management team, borough leads, PCNs and practices regarding the dashboards/data

Contribute to decision making within the team and attend related meetings and workshops

Work across multiple enabler stakeholders in the central ICS team (e.g. IT, BI, Comms) to promote and develop the workstreams further

Plan and implement projects relating to the role, including accurately mapping out time and resources required for completion

Utilise appropriate products within (but not limited to) the Microsoft family

Communicate complex technical products/outputs effectively to a variety of audiences, including those with little technical knowledge.

Receive sensitive information and be knowledgeable in data protection and information governance laws and safe handling of large data sources

Attend both virtual and face to face meetings to present outputs, engage in discussion and act in an advisory role to the primary care team about analytics

Be able to work under pressure at times, with deadlines

Be confident to work in a dynamic, creative way where the method may not be as clearly defined as the output required.

Be willing to learn how to use unfamiliar software that meets the needs of the data output required.

Personal/Professional Development

Participate in an annual individual performance review, including taking responsibility for maintain a record of own personal and/or professional development

Participate in any training programme implemented by the management team

Effectively manage own time, workload and resources

Assess own performance and development and take accountability for own actions, either directly or under supervision.

Communication

Demonstrate interpersonal skills when dealing with all levels of staff across SELWDH using persuasion, tact and reassurance where necessary.

Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.

To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.

Liaise with other departments and members of SELWDH and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.

The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to the Bromley GP Alliances Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.

Risk Management

All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Smoking Policy

It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.

Review of this Job Description

This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in the NHS

Desirable

• Qualifications in computing, data, mathematics or other relevant field or equivalent experience gained in an NHS environment

Experience

Essential

• Advanced knowledge of MS Excel
• Experience of complex data analysis from various input sources
• Understanding of data modelling concepts
• Able to manipulate, model and analyse data in various forms
• Experience developing dashboards
• Experience developing reports with data visualisation
• Experience using Power BI
• Understanding of how to create trusted data sources
• Good knowledge of various ways to display and collate information as well as associated software
• Experience creating project plans
• Experience working in an NHS environment with data, preferably with experience of primary care data
• Working in an autonomous style whilst committing to self development
• Primary Care knowledge and background in working with practices/PCNs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley GP Alliance Ltd

Address

Global House

10 Station Approach

Hayes

BR2 7EH

Employer's website

https://bromleygpalliance.org/ (Opens in a new tab)