Job summary
We are looking for a
motivated and compassionate Ear
Health Practitioner to join our friendly and supportive Procare
Ear Health Service. This innovative primary care pathway supports GP practices
across Guildford &
Waverley, helping manage earrelated conditions closer to home
and reducing referrals into acute ENT.
Using the Tympa Health system, a
handheld device combining digital otoscopy, microsuction, and hearing
screeningyou will provide safe, effective ear care for patients with wax,
hearing concerns and other straightforward ear conditions. Full training is provided
Main duties of the job
- Ear examinations and microsuction
- Hearing checks and interpretation
- Identifying and escalating red
flags
- Managing clinics independently
- Clear communication with patients and carers
- Accurate documentation and
adherence to governance standards
About us
Procare Community Services is the GP Federation for Guildford & Waverley. Our aim is to support General Practice to work at scale in order to achieve efficiencies of scale whilst respecting the autonomy of individual General Practices. This includes working with other local healthcare providers to develop and provide health services to the benefit of our patients.
We help member practices to work together to jointly address issues which are difficult to resolve individually and offer extra expertise and skills. By working at scale, we can ensure the projects we take forward on behalf of our members will allow patients in our area to have more consistency in, as well as choices about, their care.
Procare provide community and district nurses in our area supporting better integration of Primary and Community services. Our ICP area is served by Royal Surrey County Hospital and is located in the Surrey Heartlands ICS area which is one of the original 10 ICS areas in the UK and one of two that has combined Health and Social Care organisations.
What
we offer:
- Full training and ongoing
professional support
- Career development in ear
and hearing health
- Flexible zerohours contract
- A friendly, supportive team
environment
- Opportunity to deliver care
closer to home and improve patient experience
Job description
Job responsibilities
Clinical Duties
- Perform ear examinations and microsuction procedures safely and
effectively with reference to agreed protocols and NICE guidelines
- Conduct hearing checks and interpret results.
- Managing a clinic schedule of adults with hearing loss and wax
management issues.
- Providing appropriate support for individuals with hearing loss using
the service
- Following best practice principles with regard to infection control in
the workplace.
- To attend appropriate supervision,
training and revalidation in
order to maintain skills and knowledge
- Discharge patients appropriately or escalate concerns to via secure digital platform following
- Ensures enquiries requiring prompt
action are prioritised and that communications are responded to appropriately
and in time.
- Ensures all patient and company sensitive
information is always treated in line with information governance requirements.
Governance and Safety
- To maintain accurate, comprehensive records of
all consultations and treatments.
- Ensure accurate completion of all
necessary documentation associated with patient health care.
- Maintain
clinical governance standards, infection control, and accurate
documentation.
- Ensure
compliance with safeguarding, confidentiality, and data protection
policies.
- Participate
in audits as requested.
- Co-operate with investigations as
required.
Service Delivery
- Manage clinics effectively and safely in line
with agreed guidelines.
- To liaise effectively with the
clinical lead for the service, providing regular reports and raising
clinical concerns with the Lead as necessary.
- Help with collection of
statistical information required for reporting.
- Ensure the consulting room is set
up at the beginning of each clinic.
- To have working knowledge of
equipment used by the service.
Ensuring that any faulty equipment is taken out of service for
repair and reported.
- To be aware
of Infection Control and updated policies.
- Ensure the
maintenance of equipment and stock levels in relation to patient care.
- To regularly
update knowledge and information through use of medical journals,
training, courses, etc.
- Any other duties as reasonably requested
providing these duties are within the scope of the role and that the
individual is trained and capable of such duty.
Professional Development
- Maintain
professional registration and competence.
- Attend mandatory
training and specialist ear health training.
- Engage in CPD activities
and reflective practice.
Communication and Working
Relationships
- Liaise with GP
practices, ENT consultants, and other healthcare professionals
- Communicate
effectively with patients and carers, providing clear explanations and
reassurance
- Work autonomously within agreed protocols and
referral criteria.
Freedom to Act
- Work autonomously within agreed protocols and
referral criteria.
- Seek advice from senior clinicians, when
required.
Training
Provided
You will receive
comprehensive training covering:
- Tympa
device workflow and documentation.
- Safe
microsuction practice.
- Practical
digital otoscopy skills.
- Recognising
clinical red flags.
Job description
Job responsibilities
Clinical Duties
- Perform ear examinations and microsuction procedures safely and
effectively with reference to agreed protocols and NICE guidelines
- Conduct hearing checks and interpret results.
- Managing a clinic schedule of adults with hearing loss and wax
management issues.
- Providing appropriate support for individuals with hearing loss using
the service
- Following best practice principles with regard to infection control in
the workplace.
- To attend appropriate supervision,
training and revalidation in
order to maintain skills and knowledge
- Discharge patients appropriately or escalate concerns to via secure digital platform following
- Ensures enquiries requiring prompt
action are prioritised and that communications are responded to appropriately
and in time.
- Ensures all patient and company sensitive
information is always treated in line with information governance requirements.
Governance and Safety
- To maintain accurate, comprehensive records of
all consultations and treatments.
- Ensure accurate completion of all
necessary documentation associated with patient health care.
- Maintain
clinical governance standards, infection control, and accurate
documentation.
- Ensure
compliance with safeguarding, confidentiality, and data protection
policies.
- Participate
in audits as requested.
- Co-operate with investigations as
required.
Service Delivery
- Manage clinics effectively and safely in line
with agreed guidelines.
- To liaise effectively with the
clinical lead for the service, providing regular reports and raising
clinical concerns with the Lead as necessary.
- Help with collection of
statistical information required for reporting.
- Ensure the consulting room is set
up at the beginning of each clinic.
- To have working knowledge of
equipment used by the service.
Ensuring that any faulty equipment is taken out of service for
repair and reported.
- To be aware
of Infection Control and updated policies.
- Ensure the
maintenance of equipment and stock levels in relation to patient care.
- To regularly
update knowledge and information through use of medical journals,
training, courses, etc.
- Any other duties as reasonably requested
providing these duties are within the scope of the role and that the
individual is trained and capable of such duty.
Professional Development
- Maintain
professional registration and competence.
- Attend mandatory
training and specialist ear health training.
- Engage in CPD activities
and reflective practice.
Communication and Working
Relationships
- Liaise with GP
practices, ENT consultants, and other healthcare professionals
- Communicate
effectively with patients and carers, providing clear explanations and
reassurance
- Work autonomously within agreed protocols and
referral criteria.
Freedom to Act
- Work autonomously within agreed protocols and
referral criteria.
- Seek advice from senior clinicians, when
required.
Training
Provided
You will receive
comprehensive training covering:
- Tympa
device workflow and documentation.
- Safe
microsuction practice.
- Practical
digital otoscopy skills.
- Recognising
clinical red flags.
Person Specification
Personal Qualities
Essential
- Self-motivated with an enthusiastic approach towards work
- Organised and able to self-manage daily work and deliver on time
- Flexible and adaptable to new and changing requirements
- Prepared to take on new areas of work, learn new skills to support company growth
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
Experience
Desirable
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Qualifications
Essential
- Registered Level 1 Nurse with current Nursing and Midwifery Council registration or BSc in Audiology Or BTEC National Certificate in MPPM BAAT Parts 1 & 2
- Professional Registration NMC/RCCP/ HCPC/AHCS
- Clinical Skills - Basic ear health / knowledge
- Communication Excellent verbal and written skills
- IT Skills Competent in electronic records
Desirable
- Educated to diploma or level 6/ degree in relevant area
- Supervisor / Assessor / Mentorship qualification
- ENT or audiology experience
- Microsuction trained
- Experience in patient education
- Familiarity with telehealth platforms
Knowledge and Skills
Essential
- Knowledge of ear health procedures and willingness to undertake training
- Understanding of clinical governance and infection control
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Strong IT skills (Outlook, Microsoft Office)
- Electronic Patient Record (ERP) user skills eg EMIS
Person Specification
Personal Qualities
Essential
- Self-motivated with an enthusiastic approach towards work
- Organised and able to self-manage daily work and deliver on time
- Flexible and adaptable to new and changing requirements
- Prepared to take on new areas of work, learn new skills to support company growth
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
Experience
Desirable
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Qualifications
Essential
- Registered Level 1 Nurse with current Nursing and Midwifery Council registration or BSc in Audiology Or BTEC National Certificate in MPPM BAAT Parts 1 & 2
- Professional Registration NMC/RCCP/ HCPC/AHCS
- Clinical Skills - Basic ear health / knowledge
- Communication Excellent verbal and written skills
- IT Skills Competent in electronic records
Desirable
- Educated to diploma or level 6/ degree in relevant area
- Supervisor / Assessor / Mentorship qualification
- ENT or audiology experience
- Microsuction trained
- Experience in patient education
- Familiarity with telehealth platforms
Knowledge and Skills
Essential
- Knowledge of ear health procedures and willingness to undertake training
- Understanding of clinical governance and infection control
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Strong IT skills (Outlook, Microsoft Office)
- Electronic Patient Record (ERP) user skills eg EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
