Job responsibilities
Independent assessment of the patients needs, identifying their priorities and working with the patient and family towards achieving them
Demonstrate an in-depth knowledge of the options for achieving control of symptoms in the last weeks of life and ability to advise the primary and community health care teams
Responsibility for the planning and supervision of delivery of care
Support and coach carers at home in managing a relative whose condition is deteriorating
Recognise the impact of caring for dying patients on yourself, internal and external colleagues and offer / seek support
Safely administer medication in the community including setting up syringe pumps once competent to do so
Recognise and manage palliative care emergencies
Bring closure to the clinician -patient relationship and provide for a safe transition to another care provider as appropriate
Deputise for team leader
Work within own scope of practice, taking professional accountability for clinical competence.
Potential Additional Clinical Responsibilities
The post holder may undertake additional responsibilities when they have passed the relevant module and are using the skills in current practice, as below.
Use physical assessment and clinical reasoning skills as part of patient assessment and to support clinical advice, professional communication and documentation
Perform Non-Medical prescribing within area of competence and practice according to local policy. In addition, to practice Non-medical Prescribing, the post holder must be registered as a Non-Medical Prescriber with the Nursing and Midwifery Council (NMC) or Health and Care Professional Council(HCPC)
Governance, Quality and Clinical Practice KSF 3
Contribute to improving quality
Promote care that is effective, safe and provides as positive an experience as possible.
Promote quality approaches making others aware of the impact of quality
Understand own role, its scope and how this may change and develop over time in developing a high quality organisation
Work to support the team and help and enable others to work as a team
Prioritise workload and manages own time in a manner that maintains and promotes high quality and offers flexibility in response to changing situations
Evaluate the quality of own and others work in own area and raises quality issues and related risks with the appropriate people
Support changes in own area that improves the quality of systems and processes
Take appropriate action when there is a persistent problem with quality.
Communication KSF 3
Can develop and maintain communication with people about difficult matters and/or in difficult situations
Maintain high standards of integrity when communicating with patients and the wider public
Manage complex communication issues with patients and families as a lone worker in the community
Structure an interview using appropriate questioning, avoid jargon, using familiar language, at patients own pace
Record concisely, accurately, confidentially and legibly the appropriate elements of patient assessment, results of investigations, problems identified and management plan
Break bad news in steps appropriate to the understanding of the individual and be able to support distress and have discussions around prognosis and future care options
Demonstrate an understanding of the need to involve patients and carers in decision making, offering them informed choices, respecting their views
Use the Recommended Summary Plan for Emergency Care and Treatment (ReSPECT plus) process and form to support the documentation and communication of the patients preferences and clinical recommendations for emergency care and treatment
Demonstrate skill in working with families facing loss
Manage dissatisfied patients/relatives, anticipating potential problems and managing expectations
Communicate with patients whose first language may not be English in a manner that they understand, using interpreters appropriately
Present cases clearly, consistently and professionally to the multidisciplinary team (MDT) meeting contributing effectively in patient management
Provide feedback to others on their communication where appropriate
Communicate effectively with the wider multidisciplinary team
Demonstrate negotiation and diplomacy skills and partnership working with external agencies
Demonstrate competent use of Electronic Patient Records and IT systems
Write and maintain accurate notes/documentation and input computerised data, keeping all information up to date.
Personal & people development KSF3
Develop oneself and contribute to the development of others
Take responsibility for identifying and meeting own development needs
Generate and use appropriate learning opportunities and apply own learning to development of practice
Assess how well last years objectives were met and helps set new ones for the year ahead
Enable opportunities for others to apply their developing knowledge and skills
Actively provides learning and development opportunities to others including mentoring new staff and clinical placements
Apply evidence to patient care
Use strategies to develop own resilience
Practice effectively by reflecting to support practice improvement, this maybe with colleagues and/or be engaging with clinical supervision.
Health Safety and Security KSF 2
Monitor and maintain health, safety and security of self and others
Look for potential risks to self and others in work activities, environments and processes including issues specific to lone working
Manage identified risk in the best way possible
Work in a way that complies with legislation and hospice policies and procedures on health, safety and risk management
Demonstrate safe mobilisation, transfer and movement of patients in the community and how and where to obtain appropriate equipment
Take action to manage an emergency, calling for help immediately when appropriate
Report actual or potential problems that may put health, safety or security at risk and suggest solutions
Support and challenge others in maintaining health, safety and security at work
Work within the guidance policy for the protection of vulnerable adults
Understand specific risks associated with lone working and follow lone working policy.
Service Improvement KSF 2
Contribute to the improvement of services
Discuss with the team the likely impact of changing policies, strategies and procedures on practice and changes the team can make and how to make them effective
Take on new work and make changes to own work when agreed, requesting relevant help if needed
Support colleagues in understanding and making agreed changes to their work
Evaluate own and others work when needed including engaging in audit
Make suggestions to improve the service
Constructively identify where new ways of working, polices or strategies are having a negative impact on the service given to users or the public.
Equality and Diversity KSF 2
Support equality and value diversity
Challenges bias, prejudice and intolerance if appropriate or brings it to the attention of a manager
Aware of the impact of own behaviour on others
Demonstrate sensitivity and respect for people from different religious and cultural background and sexual orientation.