Job responsibilities
Key tasks and responsibilities
To work (with MDT support) within own professional boundaries and competencies.
Take responsibility for developing own clinical competence, leadership, and reflective practice skills
Delivery (or skills to be developed,) flu vaccinations, B12, ECGs, venepuncture, and other relevant clinical tasks as required by the PCN, in line with the competencies of the role
Supporting patients, families and carers by providing relevant information on diagnosis, signposting patients to further information or referral to social prescribing link workers etc.
Performing and recording clinical observations and consultations on EMIS WEB such as blood pressure, temperature, respirations, and pulse
Recording clinical information accurately and consistently across the PCN practices through recognised templates for data entry.
Discussing and sharing information with registered nurses and or wider clinical team on patients health conditions, activities, and responses
Developing an understanding the delivery of care to our patients with complex conditions such as dementia, mental health conditions, and learning disabilities
Working within Practice and in the Community, including patient's home, care/residential home.
Embed the core NMC values and expectations of care, compassions, courage, communication, commitment, and competence into everyday practice.
Communication
Internally : Individual Practice & PCN Teams, Clinical Director/ PCN Development Manager
Externally : Patients, Relatives and Carers, Community & Secondary Care Teams, Social services
Attend meetings and provide/deliver documentation in support of planning pathway strategies in delivery of care to patient cohorts and achieving targets.
This Job Description/Specification and duties may be amended following consultation with PCN management, to facilitate the development of the role and PCN objectives. All interested parties/ personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of WDPCN.
Skills and Qualifications (see specification)
Experience of working on own and as part of a multi-disciplinary team
Reflective learning; insight into how to evaluate own strengths and development needs, seeking advice where appropriate
Experience of providing and receiving complex, sensitive information
Ability to organise and prioritise own delegated workload
Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
Ability to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team.
Ability to develop effective and appropriate relationships with people, their families, carers and colleagues across supporting organisations
Future opportunities to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting.
Engage will colleagues and help influence new enhanced ways of working with particular emphasis on digital development
Confidentiality & Security
In performing the duties, the post-holder may have access to confidential information. Staff are therefore required to maintain appropriate standards of confidentiality relating to all aspects of their work, colleagues, practice/PCN business, service users and third-party information and must adhere to policies and procedures relating to confidentiality and the protection of personal and sensitive data.
The security of access to information is the responsibility of all personnel. Staff must always be vigilant, reporting suspicious activity immediately. Staff must not share passwords or security codes with unauthorised personnel and must ensure that access to restricted areas and information remains secure.
Health and Safety
As part of the induction process across the WDPCN the successful candidate will make themselves familiar and adhere to the individual practices health and safety policies. All employees have a duty to take reasonable care of health and safety at work for themselves, the team and others, and to cooperate to ensure compliance with health and safety requirements.
Equality, Diversity and Inclusion
The Practices within PCN are committed and value equality, diversity and inclusion - ensuring that all staff and service users have access to an environment that is open and free from discrimination. All staff are required to be aware of the Equality and Diversity Policy, our commitments and responsibilities.
The post holder will behave in a manner which is welcoming and inclusive to any individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will apply service policies, standards and guidance and will strive to maintain all aspects quality, including
Manage their own time, workload and resources effectively
Assess their own performance and take accountability for their own actions, either directly or under supervision.
Alert team members to issues of service quality and risk.
Contribute to the effectiveness of the team and make suggestions on ways to improve and enhance delivery of objectives.
Personal & Professional Development & Conduct
The postholder is required to dress and act appropriately for their role and is required to comply with Practices codes of conduct.
On appointment, the postholder will complete an induction programme with their nominated contact(s) within the practices of the PCN and, if applicable, their line manager hoisting their contract, Including:
Mandatory training
Taking responsibility for own development, learning and performance.
Maintaining a record of own personal and/or professional development
Supervision in accordance with good practice guidelines
Participation in appraisal process.
Thereafter, participating in any training programme implemented as part of this employment.
