Job summary
A people first role where your impact shapes better care
every day
Are you passionate about supporting others, creating smooth
and positive experiences, and contributing to a service that genuinely changes
lives. As ourHR Administrator for Mental Health Services, you will play a
vital role in helping our clinical teams deliver outstanding care to adults and
children accessing ADHD and ASD support. You will be the steady, reassuring
presence behind the scenes ensuring recruitment, onboarding and workforce
processes are safe, timely and compassionate.
This is a role for someone who takes pride in getting things
right, enjoys helping people, and thrives in a collaborative, purpose driven
team.
You will be the first point of contact for HR support across our Mental
Health Services teams providing clear, proactive communication and delivering
high quality administrative support. Your work will include coordinating
recruitment, managing onboarding journeys, ensuring compliance, supporting line
managers with people processes, and maintaining accurate workforce systems.
All of this enables clinicians to focus on what matters
most: delivering exceptional patient care.
Main duties of the job
Key duties include:
Support recruitment activity, including coordinating interviews and managing end to end onboarding processes such as contracts, DBS checks and starter paperwork.
Maintain accurate HR records, employee files and compliance documentation across HR systems, ensuring all information is up to date and audit ready.
Provide professional administrative support for HR processes, including probation reviews, return to work meetings, performance reviews and employee relations activity.
Ensure workforce data, staff lists and system entries (Sage HR, Planner, SharePoint) are updated consistently to support safe service delivery.
Deliver timely, proactive communication to colleagues, managers and candidates, ensuring an efficient and supportive HR service.
This role would suit someone who:
- loves being the go to person who keeps things running smoothly
- values accuracy, consistency, and doing things properly
- enjoys working with people and building positive relationships
- thrives in a busy environment where no two days are the same
- cares about making mental health services accessible and high quality
- wants to grow in an HR career
About us
Vertis Health is Worcestershires GP federation a collaborative organisation bringing together GP practices and Primary Care Networks to strengthen services, reduce pressures on frontline teams, and deliver highquality healthcare across our communities. We support over 600,000 patients through a wide range of NHS commissioned and community health services, including innovative outreach programmes that recently won Primary Care Partnership of the Year for tackling health inequalities.
Our mission is simple: help our healthcare community grow.
We do this by reinvesting in Primary Care, improving access to care, reducing administrative burden on practices, and running highquality clinical and support services that enable clinicians to focus on what matters most patient care.
We are proud to operate as a values led organisation with bold ambitions, a strong social purpose, and a culture built on compassion, collaboration, and continuous improvement. We are committed to delivering care that genuinely makes a difference. Benefits include: hybrid working - one day in office, 4 days remote, flexible working, NHS pension, Holiday Flex, Sabbatical Leave, Volunteer Days, Cycle to Work scheme
Job description
Job responsibilities
Recruitment and Onboarding
Coordinate attraction screening and interview arrangements for new staff.
Manage onboarding processes including offer letters, contracts, DBS checks, health and risk assessment paperwork, and IT/Finance starter forms, closing within 2 weeks of verbal offer.
Ensure immunisation records are checked and recorded as per internal policy, escalating to the Lead Nurse or OH where required.
Workforce Administration
Log staff via both employed and self-employed routes, ensuring 100% compliance before work commences.
Maintain accurate employee files in line with GDPR and audit requirements.
Coordinate probation reviews, return to work meetings, PIPs, and appraisals and other employment-related meetings. ensuring documentation is complete, shared, and stored appropriately.
Track and report on learning and development activity, supporting managers to follow through on agreed actions.
Employee Relations Support
Provide administrative assistance - note taking, document prep, scheduling - for investigations, disciplinaries, grievances, consultations, appeals, and whistleblowing.
Support line managers with risk assessment and conflict resolution meetings by preparing documentation and providing note taking and chair support where directed.
Service Standards & Accountability
Ensure all HR administrative tasks are completed within SLA 5 working days.
Escalate delays or blockages immediately to the HR Team Leader or Head of HR.
Provide weekly updates to the HR Team Leader and Mental Health Operations Service Lead on compliance progress and outstanding actions.
Systems and Data
Accurately update HR systems such as Sage HR, MS Planner and SharePoint records, ensuring workforce data is consistent and audit-ready.
Ensure Staff Lists are accurate and up to date for monthly reporting and live dashboards.
Use Sage HR, Lantum, MS 365 and related NHS systems where required.
Job description
Job responsibilities
Recruitment and Onboarding
Coordinate attraction screening and interview arrangements for new staff.
Manage onboarding processes including offer letters, contracts, DBS checks, health and risk assessment paperwork, and IT/Finance starter forms, closing within 2 weeks of verbal offer.
Ensure immunisation records are checked and recorded as per internal policy, escalating to the Lead Nurse or OH where required.
Workforce Administration
Log staff via both employed and self-employed routes, ensuring 100% compliance before work commences.
Maintain accurate employee files in line with GDPR and audit requirements.
Coordinate probation reviews, return to work meetings, PIPs, and appraisals and other employment-related meetings. ensuring documentation is complete, shared, and stored appropriately.
Track and report on learning and development activity, supporting managers to follow through on agreed actions.
Employee Relations Support
Provide administrative assistance - note taking, document prep, scheduling - for investigations, disciplinaries, grievances, consultations, appeals, and whistleblowing.
Support line managers with risk assessment and conflict resolution meetings by preparing documentation and providing note taking and chair support where directed.
Service Standards & Accountability
Ensure all HR administrative tasks are completed within SLA 5 working days.
Escalate delays or blockages immediately to the HR Team Leader or Head of HR.
Provide weekly updates to the HR Team Leader and Mental Health Operations Service Lead on compliance progress and outstanding actions.
Systems and Data
Accurately update HR systems such as Sage HR, MS Planner and SharePoint records, ensuring workforce data is consistent and audit-ready.
Ensure Staff Lists are accurate and up to date for monthly reporting and live dashboards.
Use Sage HR, Lantum, MS 365 and related NHS systems where required.
Person Specification
Knowledge and Skills
Essential
- Excellent organisational and communication skills.
- Proactive and able to meet deadlines under pressure.
- High attention to detail, with accurate record keeping skills.
Qualifications
Essential
- CIPD Level 3 or equivalent
Experience
Essential
- Previous HR administration experience or relevant transferable skills.
- Understanding of safe guarding, safer recruitment and confidentiality in a healthcare setting.
- Previous HR experience of 1 year plus.
Desirable
- Knowledge of NHS recruitment and HR processes.
- Experience of using EMIS, AccuRX, or equivalent healthcare systems.
- Knowledge of HR data reporting, PowerBI and HRIS.
Person Specification
Knowledge and Skills
Essential
- Excellent organisational and communication skills.
- Proactive and able to meet deadlines under pressure.
- High attention to detail, with accurate record keeping skills.
Qualifications
Essential
- CIPD Level 3 or equivalent
Experience
Essential
- Previous HR administration experience or relevant transferable skills.
- Understanding of safe guarding, safer recruitment and confidentiality in a healthcare setting.
- Previous HR experience of 1 year plus.
Desirable
- Knowledge of NHS recruitment and HR processes.
- Experience of using EMIS, AccuRX, or equivalent healthcare systems.
- Knowledge of HR data reporting, PowerBI and HRIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
