Job responsibilities
job title social prescriber
hours full time monday friday occasional saturdays if required
reports to wellbeing services team lead pcn management team and clinical directors
based worcester city primary care network pcn
salary band four entry step point
about us
we are a group of ten practices covering a population of more than one hundred twenty seven thousand patients the primary care networks mission is to develop effective and joint integrated working to deliver excellent efficient personalised primary and community care for patients in its communities
job summary
worcester city has an opportunity for a social prescriber to join our pcn we are looking for someone who will support patients to access healthcare community groups and statutory services for practical and emotional support you will work with the pcn and practice team to support patients with their health choices strengthen community and personal resilience and reduce health and well being inequalities by addressing the wider factors of health such as debt poor housing social isolation poor diet and physical inactivity
key responsibilities
support people by connecting them to community based activities groups and services that meet their practical social and emotional needs including specialist advice services arts and culture physical activity and nature and green based activities
provide personalised support to individuals their families and carers to take control of their wellbeing live independently and improve their health outcomes helping people identify the wider issues which impact on their health and wellbeing such as debt poor housing unemployment loneliness and caring responsibilities
co produce personalised plans with the patient to improve health and wellbeing introducing or reconnecting people to community groups and statutory services
manage and prioritise caseload in accordance with needs priorities and urgent support required by individuals
refer people back to other health professionals and agencies where appropriate
work within local communities and develop maintain good working relationships with the vcse sector local community groups and organisations
to work within appropriate safeguarding procedures and practices
to build effective relationships with key staff in gp practices attending relevant meetings and becoming part of the wider network team
to work in partnership with other local agencies to raise awareness of social prescribing and to promote the service widely and its benefits
to use appropriate systems for data capture case management feedback and reporting and adhering to data protection legislation and data sharing agreements
to work as part of the wellbeing services team as well as the wider pcn sharing best practice and maintaining strong working relationships
other responsibilities
this role will involve working in different locations including occasional home visits and will require you to travel the ability and means to travel independently within worcestershire is essential
provide mentoring on a one to one basis as required
there may be occasional evening and weekend work
a commitment to personal professional and organisational development
qualifications and experience for the role
essential experience working in a person centred role including unpaid work
proven ability to recognise and manage risk
knowledge and understanding of safeguarding
excellent interpersonal skills
ability to communicate confidently with staff at all levels
ability to work well across teams
good time management and an ability to prioritise and work to deadlines
ability to work on own initiative
it skills and experience in the use of microsoft office programmes
experience in health and social care
experience of working with individuals with complex needs and various communication challenges
the ability to travel within worcester city
desirable training in motivational coaching and interviewing or equivalent experience
experience of using emis clinical system
experience of working directly in a community development context adult health and social care learning support or public health health improvement including unpaid work
collaborative working relationships
recognises the roles of other colleagues within the organisation and their role to patient care
demonstrates use of appropriate communication to gain the co operation of relevant stakeholders including patients senior and peer colleagues and other professionals other nhs private organisations eg ccgs
demonstrates ability to work as a member of a team
is able to recognise personal limitations and refer to more appropriate colleagues when necessary
liaises with other gp practices and staff as needed for the collective benefit of patients
confidentiality
in the course of seeking treatment patients entrust us with or allow us to gather sensitive information in relation to their health and other matters they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
in the performance of the duties outlined in this job description the post holder will have access to confidential information relating to patients and their carers practice staff and other healthcare workers they may also have access to information relating to the practice as a business organisation all such information from any source and held in any format is to be regarded as strictly confidential
information relating to patients carers colleagues other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
communication
the post holder should recognise the importance of effective communication within the team and will strive to
communicate effectively with other team members
communicate effectively with patients and carers
recognise peoples needs for alternative methods of communication and respond accordingly
health and safety
the post holder will assist in promoting and maintaining their own and others health safety and security as defined in the practice health and safety policy the practice health and safety manual and the practice infection control policy and published procedures this will include
using personal security systems within the workplace according to practice guidelines
identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
making effective use of training to update knowledge and skills
using appropriate infection control procedures maintaining work areas in a tidy and safe way and free from hazards
active reporting of health and safety hazards and infection hazards immediately when recognised
keeping own work areas and general patient areas generally clean assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
undertaking periodic infection control training minimum annually
reporting potential risks identified
equality and diversity
the post holder will support the equality diversity and rights of patients carers and colleagues to include
acting in a way that recognises the importance of peoples rights interpreting them in a way that is consistent with practice procedures and policies and current legislation
respecting the privacy dignity needs and beliefs of patients carers and colleagues
behaving in a manner which is welcoming to and of the individual is non judgemental and respects their circumstances feelings priorities and rights
