Job summary
DOR has an opportunity for a Social Prescribers to join our PCN. We are looking for someone who will support patients to access healthcare, community groups and statutory services for practical and emotional support. You will work with the PCN and practice teams to support patients with their health choices, strengthen community and personal resilience, reduce health and wellbeing inequalities by addressing the wider factors of health, such as debt, poor housing, social isolation, poor diet and physical inactivity.
Main duties of the job
Manage the referral process, encouraging and promoting referrals from a wide range of agencies including, GP Practices within the PCNs, multi disciplinary teams MDTs, allied health professionals, voluntary, community and social enterprise VCSE organisations.
Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Helping people identify the wider issues which impact on their health and wellbeing such as debt, poor housing, unemployment, loneliness and caring responsibilities.
Co-produce a personalised care plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. Helping people to maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
About us
Vertis Health is a fast-growing provider
of community-based healthcare services to NHS patients within South Worcestershire.
The organisation utilises the excellent clinical expertise that already resides
within the local NHS environment and harnesses it with efficient administration
pathways to provide patients with more convenient and accessible services. We
hope that by doing this we will not only deliver pathway improvements to
patients but also go some way to relieving the growing volume pressures that
are being experienced within local hospitals and GP practices.
Job description
Job responsibilities
Key Responsibilities
Manage the referral process, encouraging and promoting referrals from a wide range of agencies including, GP Practices within the PCNs, multi disciplinary teams (MDTs), allied health professionals, voluntary, community and social enterprise (VCSE) organisations.
Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Helping people identify the wider issues which impact on their health and wellbeing such as debt, poor housing, unemployment, loneliness and caring responsibilities.
Co-produce a personalised care plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. Helping people to maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
To build effective relationships with key staff in GP practices, attending relevant meetings and becoming part of the wider network team, giving information and providing feedback on social prescribing.
Other Responsibilities
Job description
Job responsibilities
Key Responsibilities
Manage the referral process, encouraging and promoting referrals from a wide range of agencies including, GP Practices within the PCNs, multi disciplinary teams (MDTs), allied health professionals, voluntary, community and social enterprise (VCSE) organisations.
Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Helping people identify the wider issues which impact on their health and wellbeing such as debt, poor housing, unemployment, loneliness and caring responsibilities.
Co-produce a personalised care plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. Helping people to maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
To build effective relationships with key staff in GP practices, attending relevant meetings and becoming part of the wider network team, giving information and providing feedback on social prescribing.
Other Responsibilities
Person Specification
Experience
Essential
- Understanding of basic health and social care terminology
- Proven ability to recognise and manage risk
- Knowledge and understanding of safeguarding and the associated legislative framework
- Excellent interpersonal skills
- Ability to communicate confidently with staff at all levels
- Ability to work well across teams
- Good time management and an ability to prioritise and work to deadlines
- Ability to work on own initiative without direct supervision
- IT skills and experience in the use of Microsoft Office programmes
- Experience in health and social care
- Experience of working with individuals with complex needs and various communication challenges
Desirable
- Experience of using EMIS clinical system
- Experience of working directly in a community development context, adult health and social care, learning support or public health / health improvement (including unpaid work)
Collaborative Working Relationships
Essential
- Recognises the roles of other colleagues within the organisation and their role to patient care
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
- Demonstrates ability to work as a member of a team
- Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
- Liaises with other GP Practices and staff as needed for the collective benefit of patients
Qualifications
Essential
- NVQ level 3 or equivalent level of training and experience
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Understanding of basic health and social care terminology
- Proven ability to recognise and manage risk
- Knowledge and understanding of safeguarding and the associated legislative framework
- Excellent interpersonal skills
- Ability to communicate confidently with staff at all levels
- Ability to work well across teams
- Good time management and an ability to prioritise and work to deadlines
- Ability to work on own initiative without direct supervision
- IT skills and experience in the use of Microsoft Office programmes
- Experience in health and social care
- Experience of working with individuals with complex needs and various communication challenges
Desirable
- Experience of using EMIS clinical system
- Experience of working directly in a community development context, adult health and social care, learning support or public health / health improvement (including unpaid work)
Confidentiality:
Essential
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
-
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source, and held in any format, is to be regarded as strictly confidential
-
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Communication
Essential
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
-
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source, and held in any format, is to be regarded as strictly confidential
-
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Collaborative Working Relationships
Essential
- Recognises the roles of other colleagues within the organisation and their role to patient care
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
- Demonstrates ability to work as a member of a team
- Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
- Liaises with other GP Practices and staff as needed for the collective benefit of patients
Health & safety
Essential
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Person Specification
Experience
Essential
- Understanding of basic health and social care terminology
- Proven ability to recognise and manage risk
- Knowledge and understanding of safeguarding and the associated legislative framework
- Excellent interpersonal skills
- Ability to communicate confidently with staff at all levels
- Ability to work well across teams
- Good time management and an ability to prioritise and work to deadlines
- Ability to work on own initiative without direct supervision
- IT skills and experience in the use of Microsoft Office programmes
- Experience in health and social care
- Experience of working with individuals with complex needs and various communication challenges
Desirable
- Experience of using EMIS clinical system
- Experience of working directly in a community development context, adult health and social care, learning support or public health / health improvement (including unpaid work)
Collaborative Working Relationships
Essential
- Recognises the roles of other colleagues within the organisation and their role to patient care
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
- Demonstrates ability to work as a member of a team
- Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
- Liaises with other GP Practices and staff as needed for the collective benefit of patients
Qualifications
Essential
- NVQ level 3 or equivalent level of training and experience
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Understanding of basic health and social care terminology
- Proven ability to recognise and manage risk
- Knowledge and understanding of safeguarding and the associated legislative framework
- Excellent interpersonal skills
- Ability to communicate confidently with staff at all levels
- Ability to work well across teams
- Good time management and an ability to prioritise and work to deadlines
- Ability to work on own initiative without direct supervision
- IT skills and experience in the use of Microsoft Office programmes
- Experience in health and social care
- Experience of working with individuals with complex needs and various communication challenges
Desirable
- Experience of using EMIS clinical system
- Experience of working directly in a community development context, adult health and social care, learning support or public health / health improvement (including unpaid work)
Confidentiality:
Essential
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
-
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source, and held in any format, is to be regarded as strictly confidential
-
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Communication
Essential
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
-
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source, and held in any format, is to be regarded as strictly confidential
-
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Collaborative Working Relationships
Essential
- Recognises the roles of other colleagues within the organisation and their role to patient care
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
- Demonstrates ability to work as a member of a team
- Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
- Liaises with other GP Practices and staff as needed for the collective benefit of patients
Health & safety
Essential
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
