Receptionist/Administrator Chaddesley Corbett Surgery

SW Healthcare

Information:

This job is now closed

Job summary

We are looking for a friendly and organisedReceptionist/Administrator to join our team at Chaddesley Corbett Surgery. As the first point of contact for patients and visitors, you will play a key role in ensuring a welcoming and efficient front desk service. You will also support the administrative needs of the practice, contributing to the smooth operation of daily activities.

Main duties of the job

  • Greet and assist patients, visitors, and healthcare professionals in a courteous manner.
  • Handle incoming calls, manage appointment bookings, and respond to patient enquiries.
  • Register new patients and update patient records in the system.
  • Process and file incoming documents, emails, and referrals.
  • Support administrative tasks, including photocopying, invoicing, and workflow management.
  • Maintain confidentiality and uphold practice policies on data protection and patient care.
  • Ensure reception and waiting areas remain tidy and well-organised.

About us

Chaddesley Corbett Surgery is proud to be a small, tight-knit team making a big difference in patient care. Were dedicated to providing the best care possible for each and every patient, no matter the issue.

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.33 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0158-25-0017

Job locations

The Surgery

Hemming Way

Chaddesley Corbett

Kidderminster

Worcestershire

DY10 4SF


Job description

Job responsibilities

What Were Looking For:

  • Previous experience in a receptionist or administrative role (ideally in a healthcare setting).

Please the Job Description attached to understand the role and main responsibilities.

Job description

Job responsibilities

What Were Looking For:

  • Previous experience in a receptionist or administrative role (ideally in a healthcare setting).

Please the Job Description attached to understand the role and main responsibilities.

Person Specification

Experience

Essential

  • Previous experience in a receptionist or administrative role (ideally in a healthcare setting).
  • Strong communication and customer service skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • IT proficiency, including experience with Microsoft Office and patient management systems (e.g., EMIS, Docman).
  • Attention to detail and a proactive approach to problem-solving.
Person Specification

Experience

Essential

  • Previous experience in a receptionist or administrative role (ideally in a healthcare setting).
  • Strong communication and customer service skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • IT proficiency, including experience with Microsoft Office and patient management systems (e.g., EMIS, Docman).
  • Attention to detail and a proactive approach to problem-solving.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SW Healthcare

Address

The Surgery

Hemming Way

Chaddesley Corbett

Kidderminster

Worcestershire

DY10 4SF


Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

Employer details

Employer name

SW Healthcare

Address

The Surgery

Hemming Way

Chaddesley Corbett

Kidderminster

Worcestershire

DY10 4SF


Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

For questions about the job, contact:

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.33 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0158-25-0017

Job locations

The Surgery

Hemming Way

Chaddesley Corbett

Kidderminster

Worcestershire

DY10 4SF


Supporting documents

Privacy notice

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