Job summary
Worcester City PCN is seeking a highly motivated and
organised Business Support Administrator to provide essential
administrative support to the PCN Management team. This role is key to ensuring
the smooth running of business operations, supporting service improvement
initiatives, and maintaining efficient systems and processes across the network.
Main duties of the job
The successful candidate will be responsible for general
administration, financial and HR support, governance, communications, and data
management. They will work closely with PCN leaders, healthcare professionals,
and external stakeholders to enhance the delivery of sustainable, proactive,
and integrated healthcare for the local population.
About us
Vertis Health is a federation of GP surgeries and Primary Care Networks (PCNs) in Worcestershire, serving over 600,000 NHS patients through a range of local services. We support our GP practices by reducing administrative workload, enabling them to focus on patient care. Our goal is to drive innovation, improve patient outcomes, and ensure the long-term sustainability of primary care services.
Worcester City Primary Care Network is seeking a proactive
and passionate individual to join our dynamic team as a PCN Business
Administrator. Our network comprises 9 GP practices covering a patient
population of approximately 125,000, and we are dedicated to improving
healthcare delivery in Worcester City.
Job description
Job responsibilities
Please read the Job Description attached to better understand the role, and requirements.
Considering main responsibilities, the successful candidate will be expected to:
- Provide general administrative support across the PCN, including diary management and meeting coordination.
- Act as a first point of contact for PCN-related enquiries, ensuring timely responses.
- Maintain key registers, policies, and protocols, ensuring version control and compliance.
- Support hiring managers with recruitment processes, including onboarding and induction.
- Assist with financial administration, including invoice processing and financial record-keeping.
- Manage PCN communications, including website updates, newsletters, and social media.
- Support governance activities, including meeting administration, minuting, and action tracking.
- Run EMIS searches and assist with data reporting for performance monitoring.
- Coordinate and support PCN training events and board meetings.
- Assist with audits, finance processes, and completion of monthly and quarterly returns.
Job description
Job responsibilities
Please read the Job Description attached to better understand the role, and requirements.
Considering main responsibilities, the successful candidate will be expected to:
- Provide general administrative support across the PCN, including diary management and meeting coordination.
- Act as a first point of contact for PCN-related enquiries, ensuring timely responses.
- Maintain key registers, policies, and protocols, ensuring version control and compliance.
- Support hiring managers with recruitment processes, including onboarding and induction.
- Assist with financial administration, including invoice processing and financial record-keeping.
- Manage PCN communications, including website updates, newsletters, and social media.
- Support governance activities, including meeting administration, minuting, and action tracking.
- Run EMIS searches and assist with data reporting for performance monitoring.
- Coordinate and support PCN training events and board meetings.
- Assist with audits, finance processes, and completion of monthly and quarterly returns.
Person Specification
Experience
Essential
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences
- Good IT skills
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies
- Able to work under pressure and to meet deadlines
- Produce timely and informative
- reports
- Gain acceptance for recommendations and influence /motivate / persuade the audience to comply with the
- recommendations/ agreed course
- of action where there may be significant barriers
- Work effectively independently and as a team member
- Demonstrates accountability for delivering professional expertise
Person Specification
Experience
Essential
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences
- Good IT skills
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies
- Able to work under pressure and to meet deadlines
- Produce timely and informative
- reports
- Gain acceptance for recommendations and influence /motivate / persuade the audience to comply with the
- recommendations/ agreed course
- of action where there may be significant barriers
- Work effectively independently and as a team member
- Demonstrates accountability for delivering professional expertise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
