Care Coordinator - The Vale of Evesham PCN

Job description

Job responsibilities

As a Care Coordinator, you will play a key role in supporting patients and their carers, ensuring they have access to the right services and care. Youll work closely with GPs, care home staff, and community services to ensure seamless and integrated care. You will act as the main point of contact for patients and their families, helping them to manage care plans and promoting their overall health and well-being.Please read the Job Description for a better understanding of the role and requirements.

Person Specification

Qualifications

Essential

• Good general standard of education

Desirable

• Health and social care qualification
• Training around care planning and co-ordination
• Training around residential care

Skills and Knowledge

Essential

• Good communication and interpersonal skills
• Ability to build trust and offer a holistic, solutions focused approach to individual issues
• Able to network and build effective working relationships
• Strong influencing skills and the confidence to constructively challenge to effect change
• Able to work on own initiative and manage own time
• Excellent organisational skills and an ability to prioritise workload
• Maintaining boundaries and ensuring clarity and understanding of the role
• Person-centred approaches
• Health care systems and processes
• Local primary care health services and support, both statutory and third sector
• Safeguarding, confidentiality and GDPR
• Issues affecting the lives of adults facing disadvantage
• Issues relating to empowerment and disempowerment
• Equal opportunities and diversity
• Ability to self-manage and be creative in your approach to problem solving

Desirable

• Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems, external and internal, although further training will be available

Experience

Essential

• Working with people to empower them to become more confident and develop coping skills
• Working with people who have complex health and care needs to improve their wellbeing
• Experience of working dynamically and creatively, solving problems and prioritising work
• Maintaining accurate, up-to-date records of activities and interventions
• Experience working in a health and/or social care setting

Desirable

• Experience of working in a multi-disciplinary team
• Working with people with dementia, Alzheimers or other conditions that affect their ability to communicate, and their carers and advocates
• Experience of advocating for vulnerable adults and/or people with complex needs
• Experience of Mental Capacity Issues
• Awareness of issues relating to Advance Care Planning and the ReSPECT process
• Experience in facilitating or leading change in organisations, systems or ways of working
• Monitoring and evaluating services and approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SW Healthcare

Address

Abbey Medical Practice

Abbey Lane

Evesham

Worcestershire

WR11 4BS

Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)