Bank Health Care Assistant

Job description

Job responsibilities

General duties

To maintain patient confidentiality and abide by Information Governance Standards at all times.

To maintain a healthy and safe environment for all patients, staff and visitors and demonstrate awareness of risk management and infection prevention and control.

To participate in agreed programmes of care ensuring that all care given is clearly and accurately documented in line within standards and seeking support from senior staff as necessary.

Following training and assessment of competence to educate the patient on how to self-manage lymphoedema.

To teach the patient on the cornerstones of lymphoedema management, including skin care, exercise, fitting of compression hosiery and self-lymphatic drainage. Record limb volumes.

To manage your workload/tasks as designated by the registered nurse leading the team.

To actively participate in clinical audit.

To ensure the maintenance of confidentiality including accurate and timely records.

To liaise with and provide relevant information to other members of the multidisciplinary team, both internally and externally.

To monitor stock levels and order products as required.

To have an awareness of costs of supplies and clinic budget.

With direction/supervision from Lymphoedema Practitioner, following a care plan once competencies completed, perform higher level of skills:

1) MLLB (Multi Layer Lymphoedema Bandaging)

2) Kinesio Tape

3) Intermittent Pneumatic Compression Therapy

4) Knowledge of Cellulitis and its management

5) To understand contra indications in Lymphoedema management, to be aware of red flags and when to raise concerns with a Lymphoedema Practitioner.

6) To understand how Lymphoedema management can be modified in Palliative Care.

7) Under direction of the Lymphoedema Practitioner and following the care plan, fit compression garments in the patients home/Care Home following the Lone worker Policy.

To adhere to Teesside Hospice policies, procedures, guidelines and standards at all times and to promote these to others.

Adopt the role of link worker / link practitioner as required by the hospice management team.

Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge/skills and developing a plan to enhance service and self-development.

To encourage and promote the philosophy of Teesside Hospice and present a good public image, to co-operate with all staff in maintaining good relationships with outside agencies in order to uphold the charitys image and to win increased support for its work.

To be able to communicate effectively with all members of the team and to develop excellent relationships with community teams as appropriate to the role.

To participate in mandatory Clinical supervision or reflective practice as necessary as directed by the clinical leader.

To attend staff meetings and participate in other meetings as appropriate.

To undertake risk assessment and management to ensure that staff, families, and visitors are safe.

To be aware of the adult and child protection procedures and policy within Teesside Hospice, to attend all safeguarding training and to adhere to the Local Safeguarding Procedures at all times.

To participate in the induction of new staff to the department and wider hospice as necessary.

To support student nurses during their placement at Teesside Hospice and work alongside them as directed by the registered nurse.

To be able to carry out effective complaint, accident and incident reporting.

To play an active part in the Clinical Governance framework within the hospice.

To be aware of the Infection Prevention and Control policies and work in accordance with IPC procedures at all times.

To be aware of, and responsive to, the changing nature of the Hospice and adopt a flexible and pro-active approach to work.

To undertake administration changes in accordance with hospice policy

To ensure that your behaviour upholds the values of the hospice and strive to support the vision and mission of Teesside at all times.

Education & Training

Attend all mandatory training courses i.e. Resuscitation, Moving and Handling, and Health and Safety training.

Access THCF in-house training programme to further develop your knowledge.

Attend and complete relevant Lymphoedema Training, including Lymphoedema Theory and Practice.

Attend and complete clinical skills training relevant to Lymphoedema and chronic illness.

Maintain own Portfolio, and complete core competencies.

Person Specification

Qualifications

Essential

• Minimum level NVQ level 2 or 3 in Health & Social Care.
• A good standard of general education.

Experience

Essential

• Some experience of working with patients with life limiting illness or end of life care.
• Understanding of and adherence to patient confidentiality
• An understanding of what a person-centred approach.

Desirable

• Understanding of safeguarding and preventing patients from abuse.
• Understanding of infection prevention and control.

Other

Essential

• Full UK Driving licence and access to a car for work purposes

Skills & Abilities

Essential

• Team working skills.
• Good listening and excellent interpersonal skills/communication skills.
• An ability to manage challenging situations.
• Ability to work on own initiative.

Personal Attributes/Key skills

Essential

• Self-awareness and an ability to recognize stress and use coping mechanisms.
• Flexible, approachable and trustworthy.
• Commitment and interest in learning and personal development
• Commitment and interest in developing knowledge / skill in Lymphoedema and its management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Teesside Hospice

Address

Teesside Hospice

1 Northgate Road

Middlesbrough

Cleveland

TS5 5NW

Employer's website

https://www.teessidehospice.org (Opens in a new tab)