Job summary
We are looking for the best talent join
our team. If you believe that you can
meet the brief and would live our values, we would be pleased to hear from you.
We are seeking an experienced and innovative leader with
strong leadership skills to join our welcoming and forward-thinking team at
Teesside Hospice.
The main focus of this post will be the day-to-day management
of our Bereavement Service. The ideal candidate will be driven, passionate and committed
to providing an exemplary service which places our patients at the centre of
everything we do. You should be compassionate,
responsive and dedicated to continuous quality improvement to meet the needs of
our patients and staff. This is a unique
opportunity to make a difference in the lives of patients and their families,
working within a supportive, patient-centred environment.
The purpose of the role is to lead the bereavement service
providing specialist advice and treatment regarding complex bereavement treatment
and management. Additionally, we would
want the successful candidate to lead and develop bereavement education
opportunities with our team and partners.
We provide skilled specialist care and expertise in
Lymphoedema management for all patients managed by the service across Tees
Valley and North Yorkshire.
Main duties of the job
To
provide leadership of the Bereavement Counselling Service, which consists of
Adult Bereavement Counselling & Children and Young Adults Service,
including:
Leading
a team of staff and volunteers to provide a comprehensive bereavement
counselling service.
Ensuring
the boundaries and limits of the service are maintained
Providing
stable and consistent guidance to the therapeutic team
Contributing
to the governance and strategic development of hospice services
Ensure
professional standards are maintained throughout the service.
About us
Were changing lives across Teesside by supporting people and families whove been affected by a terminal illness.
We support around 3,000 people in Tees Valley, primarily in Middlesbrough and Redcar & Cleveland. We help them make the most of every day, ensuring they receive the best possible care by creating experiences and memories that last a lifetime.
Everybody gets treated as an individual, whether its physical, mental or emotional support they need from us. We support people to stay as independent as possible for as long as possible. Were bringing people together. From patients, family and friends to our clinical team, counsellors, staff, volunteers and our fundraisers. We make sure that everyone gets to live well until the very end.
We really care. We were founded by local people and will always be here for local people. We understand their lives, the community and culture so are incredibly well placed to offer highly personalised levels of care.
It costs us around £17,000 each day to run all our services, which include: a 10-bed Inpatient Unit, Wellbeing Centre, Outreach, Bereavement services for Adults and Children and a lymphoedema Clinic.
Job description
Job responsibilities
Manage the team of staff and
volunteers.
Oversee appropriate referrals,
timely assessments and allocation to an appropriate Counsellor.
Oversee and contribute to
the Continuing Professional Development (CPD) programme for counsellors
Lead and develop
bereavement education opportunities with our team and partners
Provide clinical supervision
to part of the broader team of volunteer counsellors.
Manage a clinical case load
under supervision for adults and children.
Ensure accurate records are
maintained and Information Governance standards and adherence to the BACP
Ethical Framework are maintained throughout the department.
Participate in clinical
audit and governance activities.
Attend Multi Disciplinary
Team meetings, counselling supervision, team meetings and other committee and
sub-committee meetings.
Manage and oversee the recruitment
and maintenance of the clinical placement programme for trainee counsellors
including liaising with relevant educational partners.
Recruit and monitor the
practice of bereavement counselling volunteers.
Represent the Hospice at
external professional and fundraising events in a knowledgeable and
professional manner.
Ensure commitment to
personal and staff/volunteer continuing professional development.
Work within the framework
of Teesside Hospice Care Foundations procedures and policies.
Be responsible for
co-ordinating Disclosure & Barring Service (DBS) checks for
staff/volunteers.
Lead on child safeguarding
within the Hospice setting ensuring that the policy and procedures are up to
date and meet all legislative requirements.
Adhere to safeguarding
policy and procedures and support the clinical teams with safeguarding
referrals in accordance with local policy and procedures.
Ensure child protection
education, training and concerns are a priority within the Bereavement
Counselling service and THCF; liaising with external agencies by sharing
appropriate intelligence.
Ensure the resources
allocated to the Bereavement Counselling team are used efficiently and
effectively.
Practice within any
appropriate codes of conduct and ensure all volunteers are aware of their
responsibility to do so.
Practice through example to
demonstrate professional standards in accordance with the organisational
values.
Develop new bereavement
support initiatives to increase reach and improve outcomes to beneficiaries.
Deliver and improve
training to employers, which enables managers to support their staff when
experiencing bereavement or life limiting illness diagnosis.
Job description
Job responsibilities
Manage the team of staff and
volunteers.
Oversee appropriate referrals,
timely assessments and allocation to an appropriate Counsellor.
Oversee and contribute to
the Continuing Professional Development (CPD) programme for counsellors
Lead and develop
bereavement education opportunities with our team and partners
Provide clinical supervision
to part of the broader team of volunteer counsellors.
Manage a clinical case load
under supervision for adults and children.
Ensure accurate records are
maintained and Information Governance standards and adherence to the BACP
Ethical Framework are maintained throughout the department.
Participate in clinical
audit and governance activities.
Attend Multi Disciplinary
Team meetings, counselling supervision, team meetings and other committee and
sub-committee meetings.
Manage and oversee the recruitment
and maintenance of the clinical placement programme for trainee counsellors
including liaising with relevant educational partners.
Recruit and monitor the
practice of bereavement counselling volunteers.
Represent the Hospice at
external professional and fundraising events in a knowledgeable and
professional manner.
Ensure commitment to
personal and staff/volunteer continuing professional development.
Work within the framework
of Teesside Hospice Care Foundations procedures and policies.
Be responsible for
co-ordinating Disclosure & Barring Service (DBS) checks for
staff/volunteers.
Lead on child safeguarding
within the Hospice setting ensuring that the policy and procedures are up to
date and meet all legislative requirements.
Adhere to safeguarding
policy and procedures and support the clinical teams with safeguarding
referrals in accordance with local policy and procedures.
Ensure child protection
education, training and concerns are a priority within the Bereavement
Counselling service and THCF; liaising with external agencies by sharing
appropriate intelligence.
Ensure the resources
allocated to the Bereavement Counselling team are used efficiently and
effectively.
Practice within any
appropriate codes of conduct and ensure all volunteers are aware of their
responsibility to do so.
Practice through example to
demonstrate professional standards in accordance with the organisational
values.
Develop new bereavement
support initiatives to increase reach and improve outcomes to beneficiaries.
Deliver and improve
training to employers, which enables managers to support their staff when
experiencing bereavement or life limiting illness diagnosis.
Person Specification
Personal Attributes/Key skills
Essential
- Enthusiasm for a broad range of psychological treatments, an interest in models of service delivery and an ability to articulate the value added by counselling services within the context of multi-disciplinary team
- Team player able to employ a person centred approach both with colleagues and clients
Desirable
- Personal experience of psychological intervention/therapy
Qualifications
Essential
- Degree in Counselling
- BACP accredited and registered (or equivalent body)
- Supervision qualification
Desirable
- Post Graduate Certificate in Education
- Masters level qualification
- Advanced Communication Skills
- Qualifications in accredited Cognitive Behavioural Therapy or
- other psychological therapy: EMDR
Skills & Abilities
Essential
- Case load management, service planning and waiting list management
- Project management including financial planning, budgeting and strategic planning within an organisational context
- Mentoring and supervision skills
- Ability to manage and facilitate a large and varied team, including volunteers
- High level of organisational, planning, communication and collaborative skills
- Ability to think, act and plan strategically
- High level of training and presentation skills, confidence in public speaking
- Ability to network and be open to a range of opinion
- Ability to work in a complex and changing environment
- Ability to identify opportunities and develop new services to meet these
Experience
Essential
- Extensive clinical and theoretical knowledge relating to complex grief and trauma
- Extensive post graduate clinical experience working as a qualified counsellor with a wide variety of clients including children and young people
- Legal and ethical issues relating to clinical counselling practice evaluation and outcome measurement
- Extensive provision of both short and long term clinical work, mild to moderate.
- Management or Leadership experience
- Regular supervised practice.
- Extensive case management of own workload and that of other clinicians
- Provision of supervision &/or mentoring &/or training of counsellors and health professionals.
- Preparing reports, publications or presentations
Desirable
- Experience with group work
- Experience in working with people diagnosed with cancer, people under palliative care services, and/or their families
- Delivery and development of training packages to third parties
Person Specification
Personal Attributes/Key skills
Essential
- Enthusiasm for a broad range of psychological treatments, an interest in models of service delivery and an ability to articulate the value added by counselling services within the context of multi-disciplinary team
- Team player able to employ a person centred approach both with colleagues and clients
Desirable
- Personal experience of psychological intervention/therapy
Qualifications
Essential
- Degree in Counselling
- BACP accredited and registered (or equivalent body)
- Supervision qualification
Desirable
- Post Graduate Certificate in Education
- Masters level qualification
- Advanced Communication Skills
- Qualifications in accredited Cognitive Behavioural Therapy or
- other psychological therapy: EMDR
Skills & Abilities
Essential
- Case load management, service planning and waiting list management
- Project management including financial planning, budgeting and strategic planning within an organisational context
- Mentoring and supervision skills
- Ability to manage and facilitate a large and varied team, including volunteers
- High level of organisational, planning, communication and collaborative skills
- Ability to think, act and plan strategically
- High level of training and presentation skills, confidence in public speaking
- Ability to network and be open to a range of opinion
- Ability to work in a complex and changing environment
- Ability to identify opportunities and develop new services to meet these
Experience
Essential
- Extensive clinical and theoretical knowledge relating to complex grief and trauma
- Extensive post graduate clinical experience working as a qualified counsellor with a wide variety of clients including children and young people
- Legal and ethical issues relating to clinical counselling practice evaluation and outcome measurement
- Extensive provision of both short and long term clinical work, mild to moderate.
- Management or Leadership experience
- Regular supervised practice.
- Extensive case management of own workload and that of other clinicians
- Provision of supervision &/or mentoring &/or training of counsellors and health professionals.
- Preparing reports, publications or presentations
Desirable
- Experience with group work
- Experience in working with people diagnosed with cancer, people under palliative care services, and/or their families
- Delivery and development of training packages to third parties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
