Domestic Assistant

Job description

Job responsibilities

JOB PURPOSE:

To ensure a consistently clean, safe, and hygienic environment across all Inclusion Healthcare sites by performing domestic cleaning duties to a high standard, supporting infection prevention, risk management, and compliance with organisational policies, while providing flexible cover across all areas to maintain a welcoming and safe environment for staff, patients, and visitors.

KEY RELATIONSHIPS

All practice staff, including GPs, nurses, HCAs, and administrative teams.

Buildings & Premises Manager

Practice Manager and wider Inclusion Healthcare staff.

Patients and visitors to the premises.

Contractors and service providers entering the building.

KEY DUTIES AND RESPONSIBILITIES

Empty waste bins or similar receptacles and transport waste to designated collection points.

Sweep, mop, and maintain floors using brushes, dust control mops, wet/damp mops, and electrically powered scrubbing/polishing machines after instruction/training.

Suction clean carpets and perform spot cleaning as required.

Use high-pressure steam cleaners and power washers safely following instruction and training.

Dust, damp wipe, wash, or polish furniture, ledges, window sills, radiators, cupboards, shelves, desks, chairs, and telephones (excluding IT equipment).

Clean toilets, urinals, sinks, baths, showers, and drinking fountains to high hygiene standards.

Replenish consumables (soap, toilet rolls, paper towels, tea towels).

Use cleaning chemicals safely in accordance with COSHH regulations and training.

Maintain cleaning equipment and clothing in a clean and tidy state.

Report hazards or maintenance issues promptly to the Buildings & Premises Manager.

Support infection prevention and control by following Health Act 2006 requirements and internal policies.

Work collaboratively with other staff and maintain confidentiality at all times.

Undertake training relevant to the role, including health & safety, COSHH, and infection control.

Provide flexible cover for annual leave or ad-hoc absences across sites as required.

Staff and Training

Ensure all aspects of mandatory and role-specific training are completed on time, including Bluestream and other online training.

Participate in continuing professional development and lifelong learning, identifying training needs.

Participate in an annual performance review and maintain records of personal/professional development.

Systems and Equipment

Basic IT skills to access online systems, training modules, and internal communications.

Ability to use cleaning equipment safely and maintain it in good working order.

Safeguarding Responsibilities

Attend mandatory safeguarding training for children and adults.

Follow relevant legislation, policies, procedures, and professional guidance.

Report any safeguarding concerns promptly to the designated Safeguarding Lead.

Infection Control

Follow infection prevention and control policies at all times.

Support the reduction of healthcare-associated infections.

Attend mandatory infection control training.

Risk Management / Health and Safety

Comply with the Health & Safety at Work Act 1974 and internal safety procedures.

Maintain a safe working environment for staff, patients, and visitors.

Report hazards, near misses, and accidents promptly.

Smoking at Work

Inclusion Healthcare operates a non-smoking policy.

Smoking is not permitted on premises or during working hours when representing the organisation.

Policies and Procedures

Follow all Inclusion Healthcare policies, procedures, and professional standards. Policies are accessible via Practice Index or through your Manager/HR.

Work Environment & Flexibility

Flexible role covering multiple sites as required.T

raining provided for safe use of equipment and chemicals.

Flexibility required to cover staff annual leave or ad-hoc absences.

REVIEW OF THIS JOB DESCRIPTION

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of changing service needs to meet the needs of the care of our patients.

DIGNITY AT WORK STATEMENT

Inclusion Healthcare is committed to treating all of our staff with dignity and respect. You are responsible for behaving in a way that is consistent with the aims of our Equality and Diversity Policy. This includes not discriminating unfairly in any area of your work and not harassing or otherwise intimidating other members of staff.

PRE- EMPLOYMENT CHECKS

This role is subject to a satisfactory DBS check.

Right to work in the UK must be confirmed prior to employment.

References will be requested and must be satisfactory.

Job Applicant Privacy Notice

https://hub.practiceindex.co.uk/library/6974/privacy-notice-job-applicants-potential-employees

Person Specification

Skills / Knowledge

Essential

• Basic IT skills (for training and reporting), time management, attention to detail, ability to work independently and as part of a team

Desirable

• Familiarity with cleaning chemicals/equipment in a healthcare setting

Personal Attributes

Essential

• Reliable, punctual, flexible, professional, empathetic, maintains confidentiality

Desirable

• Awareness of infection control procedures and risk management

Experience

Essential

• Previous domestic cleaning experience

Desirable

• Experience in healthcare, GP surgery, or clinical environment

Qualifications

Essential

• Able to follow instructions and undertake mandatory training

Desirable

• Previous cleaning qualification (e.g., NVQ in Cleaning Services)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Inclusion Healthcare CIC

Address

Charles Berry House

45 East Bond Street

Leicester

Leicestershire

LE1 4SX

Employer's website

https://inclusionhealthcare.co.uk/ (Opens in a new tab)