PCN Administrator

Job description

Job responsibilities

Communication and Relationships

The PCN Administrator should recognise the importance of effective communication within the team. They will be required to maintain constructive relationships with a broad range of internal and external stakeholders. This includes, but is not limited to:

• Participating in relevant internal and external working groups
• Working collaboratively across organisations

Personal/Professional Development

The PCN Administrator will take responsibility for their own development and learning and will participate in an annual performance appraisal to review the individuals performance against agreed targets.

IM&T

In accordance with the Practice protocols, policies and procedures, the PCN Administrator will comply with all information management and information technology protocols and systems.

Person Specification

Qualifications

Essential

• Person Specification
• Qualifications and Experience
• Evidence of a sound education to A level standard or equivalent
• Evidence of a commitment to continuing professional development
• Administrative support experience
• Experience and success of communicating with people
• Experience of working in teams; able to promote teamwork
• Working in a computer environment
• Good understanding payment reconciliation
• Knowledge and Understanding
• Relevant knowledge of Primary Care Networks, General Practice and the wider Health and Social Care policies
• An appreciation of the NHS agenda and Government targets
• Skills and Competencies
• Computer literate with an ability to use SystmOne (desirable) and Microsoft office packages (essential)
• Understand the aims of current healthcare policy within the PCN
• Able to analyse, interpret and present data
• Has attention to detail, able to work accurately
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
• An excellent understanding of data protection and confidentiality issues
• Attributes
• Works effectively independently and as a member of a team
• Continued commitment to improve skills and ability in new areas of work
• Self-motivated and proactive
• Able to undertake the demands of the post with reasonable adjustments if required
• Independently mobile to be able to work across several sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks
• Excellent time keeping and prioritisation skills
• General
• The postholder will:
• Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
• Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
• Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Inclusion Healthcare CIC

Address

Charles Berry House

45 East Bond Street

Leicester

Leicestershire

LE1 4SX

Employer's website

https://inclusionhealthcare.co.uk/ (Opens in a new tab)