Job summary
Inclusion Healthcare is excited to have the opportunity to provide this new post of a Homeless Engagement Practitioner. This role isto provide a bridge between primary and secondary care, support homeless patients who are in hospital, work with the hospital and the patient for a successful discharge, and reduce unnecessary hospital attendance and bed days. This role will appeal to those who enjoy working alongside a multidisciplinary team and are creative thinkers in their practice.
Would you like to be part of a team whose vision is to provide excellent, client-centred work to those impacted by homelessness?
Are you someone with a passion to work with individuals who are often disadvantaged and therefore are prepared to be innovative and flexible in their approach?
Main duties of the job
In-reach into the hospital and facilitate discharge:Maintaining contacts within the wider community homeless health and social care multidisciplinary team, the Homelessness Engagement Nurse supports homeless people who are inpatients and liaises with the ward teams to ensure a smooth journey through treatment and a timely discharge, with robust follow up in primary care.
Outreach into the community
Working with the Multiagency RSI team and visiting patients in the community to help them navigate the healthcare system, including encouraging ongoing engagement with primary and secondary care in time management. Seeing the patient in their own environment and identifying medical needs plus helping with signposting to and liaising with community services who can help them.
Reducing Inappropriate ED Attendances:
The Homelessness Engagement Practitioner will build close links with UHLs frequent attendee nurse at ED to:
1. Identify frequent attenders in the department
2. Work with the patient and the multi-disciplinary team to increase engagement in primary care.
3. Create and implement a structured care plan to reduce future ED attendances and admissions.
About us
Vision Statement
From marginalised to the mainstream, we exist to deliver excellent, accessible, person focused healthcare for all our patients.
Mission Statement
Inclusion Healthcare CIC was established to improve the health and well-being of homeless and marginalised groups through the provision of excellent, accessible healthcare. As a thriving social enterprise, whilst we continue to deliver outstanding healthcare to our existing patients, we seek to extend the scope and impact of this successful model to deliver exceptional primary care to the wider patient population, believing that not-for-profit, patient-centred care should be available to all.
OUR VALUES:
Equality & Fairness: Valuing and respecting all our patients, staff, and partners.
Collaboration & Community: Working together, investing in our relationships with others.
Excellence & Curiosity: Constantly learning, improving, and evolving our services and our organisation.
Honesty & Integrity: In everything we do
Kindness & Humanity: Being respectful and compassionate in all our work
Job description
Job responsibilities
CLINICAL DUTIES
- Provide a holistic assessment including lifestyle advice/guidance/interventions
on Health, diet, smoking, Substance Misuse, and exercise
- Provide Health interventions within the scope of your professional
training, e.g. Perform wound management and implement wound care in line
with current evidence-based guidelines; Perform
venepuncture according to local guidelines.
- Assessing problems presented opportunistically by patients, dealing
with minor illnesses.
- Support Primary Care to provide appropriate Long Term Condition
interventions and monitoring.
- Able to document clear and concise Consultations notes according to
your governing body guidelines e.g. NMC, HCPC
- Ensures awareness of statutory and local clinical protection
procedures, including systems of referral.
- Ability to recognise signs and symptoms of child abuse/elderly
abuse.
- Practice BLS and anaphylaxis.
- Ability to obtain and document informed consent (either verbal or
written).
- Works
in partnership with General Practitioners, Consultants, and Nursing and
Social Care colleagues to manage patients with a range of acute, non-acute,
and chronic mental health conditions.
- Partake in Leicester City Council
Outreach, seeking to find and support individuals identified as someone of
concern. There will be a necessity
to provide street outreach services as part of this role which will
involve providing services for patients in locations outside of the
surgery environment.
- Work
from multiple non-NHS and NHS venues e.g. Dawn Centre, No5, Housing
Network Accommodation, UHL.
- Challenge
professional and organisational boundaries, identify areas for
skill/knowledge development, and apply these to practice providing
continuity and high-quality patient health care.
- Communicates
highly sensitive condition-related information to patients, relatives, and
carers.
- Audits
outcomes of care against standards and initiates changes as necessary.
PROMOTE
HEALTH
- Proactively works with the
community and other statutory and voluntary agencies empowering, enabling,
encouraging, and supporting individuals, families, and groups to address
issues that affect their health and social well-being.
- Initiates and carries out
programmes of health screening.
MANAGERIAL
- Undertake lead role responsibility for designated clinical areas
- Contribute to the assessment of service needs.
- Assist patients to identify their health needs.
- Contribute to any Practice development plans.
- Manage and organise individual patient consultations.
- Aware of identification and reporting procedures related to professional
standards.
- To attend staff meetings.
- Support the Practice clinical governance agenda.
- Identify changes to clinical practice that are required to
implement evidence-based guidelines.
- Respond to patient notes and SystmOne internal queries
- Ordering of Health Promotion literature.
- Ordering of vaccinations, medications, screening equipment, and
dressing supplies to maintain stock levels
- Comply with CQC standards
- Maintain registration with relevant governing body eg NMC, HCPC
Please see the attached job description and person specification for full details of this role
Job description
Job responsibilities
CLINICAL DUTIES
- Provide a holistic assessment including lifestyle advice/guidance/interventions
on Health, diet, smoking, Substance Misuse, and exercise
- Provide Health interventions within the scope of your professional
training, e.g. Perform wound management and implement wound care in line
with current evidence-based guidelines; Perform
venepuncture according to local guidelines.
- Assessing problems presented opportunistically by patients, dealing
with minor illnesses.
- Support Primary Care to provide appropriate Long Term Condition
interventions and monitoring.
- Able to document clear and concise Consultations notes according to
your governing body guidelines e.g. NMC, HCPC
- Ensures awareness of statutory and local clinical protection
procedures, including systems of referral.
- Ability to recognise signs and symptoms of child abuse/elderly
abuse.
- Practice BLS and anaphylaxis.
- Ability to obtain and document informed consent (either verbal or
written).
- Works
in partnership with General Practitioners, Consultants, and Nursing and
Social Care colleagues to manage patients with a range of acute, non-acute,
and chronic mental health conditions.
- Partake in Leicester City Council
Outreach, seeking to find and support individuals identified as someone of
concern. There will be a necessity
to provide street outreach services as part of this role which will
involve providing services for patients in locations outside of the
surgery environment.
- Work
from multiple non-NHS and NHS venues e.g. Dawn Centre, No5, Housing
Network Accommodation, UHL.
- Challenge
professional and organisational boundaries, identify areas for
skill/knowledge development, and apply these to practice providing
continuity and high-quality patient health care.
- Communicates
highly sensitive condition-related information to patients, relatives, and
carers.
- Audits
outcomes of care against standards and initiates changes as necessary.
PROMOTE
HEALTH
- Proactively works with the
community and other statutory and voluntary agencies empowering, enabling,
encouraging, and supporting individuals, families, and groups to address
issues that affect their health and social well-being.
- Initiates and carries out
programmes of health screening.
MANAGERIAL
- Undertake lead role responsibility for designated clinical areas
- Contribute to the assessment of service needs.
- Assist patients to identify their health needs.
- Contribute to any Practice development plans.
- Manage and organise individual patient consultations.
- Aware of identification and reporting procedures related to professional
standards.
- To attend staff meetings.
- Support the Practice clinical governance agenda.
- Identify changes to clinical practice that are required to
implement evidence-based guidelines.
- Respond to patient notes and SystmOne internal queries
- Ordering of Health Promotion literature.
- Ordering of vaccinations, medications, screening equipment, and
dressing supplies to maintain stock levels
- Comply with CQC standards
- Maintain registration with relevant governing body eg NMC, HCPC
Please see the attached job description and person specification for full details of this role
Person Specification
Qualifications
Essential
- Registered Nurse or HCPC Registered Paramedic
Desirable
- Diploma in Drugs & Alcohol studies or equivalent qualification
- Completed a Motivational Interviewing Training Module
Experience
Essential
- Experience in interagency working in relation to adult and child safeguarding
- Previous Care work.
- Effective social skills gained from experience, in dealing with the public
- Ability to manage stressful situations.
- Self-disciplined and able to work on own initiative.
- Able to work as part of a team.
- An understanding of and commitment to equal opportunities.
Desirable
- Experience of working in a primary care environment
- Experience in working with vulnerable homeless people and other vulnerable groups
- Experience in using SystemOne clinical system
- Experience in supply and administration of vaccinations
- Case Management Experience
- Experience in undertaking risk assessments and risk management
CLINICAL KNOWLEDGE & SKILLS
Essential
- Ability to record accurate clinical notes
- Ability to assess and treat dual diagnosis patients
- Ability to always treat patients with respect and dignity, adopting a culturally sensitive approach that considers the whole person
- Ability to build contractive relationships with warmth and empathy, using good communication skills
- Can demonstrate the application of evidence-based practice
Desirable
- Awareness of counselling models
- Relapse management skills
- Motivational interviewing skills
- Requesting pathology tests and processing the results, advising patients accordingly
SKILLS, KNOWLEDGE & ABILITIES
Essential
- Excellent communication skills (written and oral) able to communicate highly complex and sensitive information including where there are barriers to understanding
- Strong IT skills including using patient record systems and Microsoft Office packages
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Ability to follow clinical policy and procedure
- A motivated, forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Effectively utilises resources
- Punctual and committed to supporting the team effort commitment to ongoing professional development
- Disclosure Barring Service (DBS) check
Desirable
- Data collection and analysis
Person Specification
Qualifications
Essential
- Registered Nurse or HCPC Registered Paramedic
Desirable
- Diploma in Drugs & Alcohol studies or equivalent qualification
- Completed a Motivational Interviewing Training Module
Experience
Essential
- Experience in interagency working in relation to adult and child safeguarding
- Previous Care work.
- Effective social skills gained from experience, in dealing with the public
- Ability to manage stressful situations.
- Self-disciplined and able to work on own initiative.
- Able to work as part of a team.
- An understanding of and commitment to equal opportunities.
Desirable
- Experience of working in a primary care environment
- Experience in working with vulnerable homeless people and other vulnerable groups
- Experience in using SystemOne clinical system
- Experience in supply and administration of vaccinations
- Case Management Experience
- Experience in undertaking risk assessments and risk management
CLINICAL KNOWLEDGE & SKILLS
Essential
- Ability to record accurate clinical notes
- Ability to assess and treat dual diagnosis patients
- Ability to always treat patients with respect and dignity, adopting a culturally sensitive approach that considers the whole person
- Ability to build contractive relationships with warmth and empathy, using good communication skills
- Can demonstrate the application of evidence-based practice
Desirable
- Awareness of counselling models
- Relapse management skills
- Motivational interviewing skills
- Requesting pathology tests and processing the results, advising patients accordingly
SKILLS, KNOWLEDGE & ABILITIES
Essential
- Excellent communication skills (written and oral) able to communicate highly complex and sensitive information including where there are barriers to understanding
- Strong IT skills including using patient record systems and Microsoft Office packages
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Ability to follow clinical policy and procedure
- A motivated, forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Effectively utilises resources
- Punctual and committed to supporting the team effort commitment to ongoing professional development
- Disclosure Barring Service (DBS) check
Desirable
- Data collection and analysis
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
