Mary Stevens Hospice

Health Care Assistant

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for dedicated health care professionals to join the team to help deliver specialist palliative care to patients at Mary Stevens Hospice.

PERSONSPECIFICATION

1.Experienceofprovidingdirectpatientcare.

2.Goodcommunicationskills

3.NVQLevel3orequivalentexperience.

4.Goodnumeracyandliteracyskills.

Main duties of the job

Plan, deliver and evaluate holistic care to meet the needs of patients within the inpatient unit under supervision of the registered nurses on duty.

About us

Our vision

Every day, we strive to achieve our vision of providing a safe, compassionate environment, with highly-skilled staff with time to listen, advise and create personalised holistic programmes of care.

Our care provides emotional and practical support, helping to reduce symptoms of illness and the side effects of treatment.

It is our intention to continue, where possible, to identify and take advantage of opportunities to expand on the work that we do and offer our support to more and more people in our community.

One daywed like to be able to offer our support to everyone who needs us.

Our values

Our values are simple: care, compassion and kindness. It is these values, that makeourvision a reality every day.

Details

Date posted

17 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0143-23-0001

Job locations

221 Hagley Road

Stourbridge

West Midlands

DY8 2JR


Job description

Job responsibilities

  • To assist patients with their holistic care needs as identified in their care plan.
  • To conduct aspects of patient care within their competency level (as identified in Higher Level HCA Competency Document) unsupervised but with the advice of qualified nursing staff e.g., simple dressings, observations, urinalysis.
  • To communicate relevant information regarding patients to members of the multidisciplinary team as required to meet the patients care needs.
  • To assess patients nutritional requirements and deliver care to meet them including the assistance with patients meals, making drinks as required to meet patients individual needs.
  • To escort patients within the hospice and to their locations were considered safe to do so and to undertake patient moving and handling in line with hospice policy.
  • Guidelines for aspects of patient care which may be carried out byHealth Care Assistants (Band 3) following successful completion of palliative care competencies developed to support the role.
  • Assessment of patients needs and priorities of care by using the Holistic Assessment tool.
  • Engage in active communication with patients to facilitate advanced care planning.
  • Developing plans of care with patients and with the advice of qualified staff, delivering care within their level of competency and evaluating care during each shift.
  • May be required to change patients dressings in line with their established wound care plan under the instructions of the qualified nurse.
  • Assisting patients with personal care and elimination needs, including care of in- dwelling catheters.
  • Assisting with patients nutrition, ensuring individual needs are met in terms of diet, preferences, and clinical condition and to be actively involved with use of the nutrition risk assessment tool.
  • Giving reassurance and comfort by establishing a good relationship with patients, carers and other healthcare staff whilst maintaining dignity, privacy, and confidence always.
  • To support patients in the expression of their spiritual care needs, completing a spiritual care assessment and liaising with the hospice chaplains where appropriate and with patients consent.
  • To share responsibility for one of the following areas along with the relevant registered nurse: Nutrition; Infection Control: Tissue Viability; Manual Handling and Patient Experience. (This may be on a rotation basis if more than one person is interested in each area).
  • To undertake the role of second checker of medication, including controlled drugs, working alongside a qualified nurse for the symptom management of patients to be optimized.
  • To be actively involved with audit throughout the hospice.
  • Answer the telephone and take messages in accordance with the hospice standards.
  • Organise storage and maintenance of the hospice equipment as directed by the registered nurses and collect and deliver equipment within the hospice, as necessary.
  • Promote the effectiveness of the hospice team, maintaining harmonious working relationships.
  • Be aware of and comply with all hospice policies.
  • Have an awareness of cost effectiveness and budgets.
  • Attend mandatory annual training and ensure all online training is undertaken in a timely manner to ensure compliance and to maintain knowledge and skills.
  • Patient and/or staff information is confidential. It is a condition of The Mary Stevens Hospice employment that you will not use or disclose any confidential information obtained.

Job description

Job responsibilities

  • To assist patients with their holistic care needs as identified in their care plan.
  • To conduct aspects of patient care within their competency level (as identified in Higher Level HCA Competency Document) unsupervised but with the advice of qualified nursing staff e.g., simple dressings, observations, urinalysis.
  • To communicate relevant information regarding patients to members of the multidisciplinary team as required to meet the patients care needs.
  • To assess patients nutritional requirements and deliver care to meet them including the assistance with patients meals, making drinks as required to meet patients individual needs.
  • To escort patients within the hospice and to their locations were considered safe to do so and to undertake patient moving and handling in line with hospice policy.
  • Guidelines for aspects of patient care which may be carried out byHealth Care Assistants (Band 3) following successful completion of palliative care competencies developed to support the role.
  • Assessment of patients needs and priorities of care by using the Holistic Assessment tool.
  • Engage in active communication with patients to facilitate advanced care planning.
  • Developing plans of care with patients and with the advice of qualified staff, delivering care within their level of competency and evaluating care during each shift.
  • May be required to change patients dressings in line with their established wound care plan under the instructions of the qualified nurse.
  • Assisting patients with personal care and elimination needs, including care of in- dwelling catheters.
  • Assisting with patients nutrition, ensuring individual needs are met in terms of diet, preferences, and clinical condition and to be actively involved with use of the nutrition risk assessment tool.
  • Giving reassurance and comfort by establishing a good relationship with patients, carers and other healthcare staff whilst maintaining dignity, privacy, and confidence always.
  • To support patients in the expression of their spiritual care needs, completing a spiritual care assessment and liaising with the hospice chaplains where appropriate and with patients consent.
  • To share responsibility for one of the following areas along with the relevant registered nurse: Nutrition; Infection Control: Tissue Viability; Manual Handling and Patient Experience. (This may be on a rotation basis if more than one person is interested in each area).
  • To undertake the role of second checker of medication, including controlled drugs, working alongside a qualified nurse for the symptom management of patients to be optimized.
  • To be actively involved with audit throughout the hospice.
  • Answer the telephone and take messages in accordance with the hospice standards.
  • Organise storage and maintenance of the hospice equipment as directed by the registered nurses and collect and deliver equipment within the hospice, as necessary.
  • Promote the effectiveness of the hospice team, maintaining harmonious working relationships.
  • Be aware of and comply with all hospice policies.
  • Have an awareness of cost effectiveness and budgets.
  • Attend mandatory annual training and ensure all online training is undertaken in a timely manner to ensure compliance and to maintain knowledge and skills.
  • Patient and/or staff information is confidential. It is a condition of The Mary Stevens Hospice employment that you will not use or disclose any confidential information obtained.

Person Specification

Qualifications

Essential

  • NVQ level 3 direct care or equivalent experience.
  • NVQ Level 2.

Desirable

  • Palliative care training relevant to the role.

Experience

Essential

  • Experience of caring for patients holistic needs.
  • Good communication skills.
  • Good numeracy and literary skills.

Desirable

  • Working within a specialist palliative care setting.
  • Communication skills training.

Interests and Motivation to the job

Essential

  • Knowledge of hospice care and palliative care.

Personal Qualities

Essential

  • The ability to work as part of a team and able to self-direct, working without direct supervision.

Special Aptitudes

Essential

  • Experience of supporting individuals throughout, or preparing for, loss and grief.
Person Specification

Qualifications

Essential

  • NVQ level 3 direct care or equivalent experience.
  • NVQ Level 2.

Desirable

  • Palliative care training relevant to the role.

Experience

Essential

  • Experience of caring for patients holistic needs.
  • Good communication skills.
  • Good numeracy and literary skills.

Desirable

  • Working within a specialist palliative care setting.
  • Communication skills training.

Interests and Motivation to the job

Essential

  • Knowledge of hospice care and palliative care.

Personal Qualities

Essential

  • The ability to work as part of a team and able to self-direct, working without direct supervision.

Special Aptitudes

Essential

  • Experience of supporting individuals throughout, or preparing for, loss and grief.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Stevens Hospice

Address

221 Hagley Road

Stourbridge

West Midlands

DY8 2JR


Employer's website

https://www.marystevenshospice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Mary Stevens Hospice

Address

221 Hagley Road

Stourbridge

West Midlands

DY8 2JR


Employer's website

https://www.marystevenshospice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Andrew Bagnall

andrew.bagnall@marystevenshospice.co.uk

01384443010

Details

Date posted

17 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0143-23-0001

Job locations

221 Hagley Road

Stourbridge

West Midlands

DY8 2JR


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