Job summary
We are looking for an enthusiastic Health Care Assistant to work in our Inpatient
Ward. A Care Certificate or equivalent qualification is essential for this
role. This position is for 37 hours per week and there is a requirement to work
across a full rotation 24/7.
Our 12-bed unit is a
well-supported setting where you work alongside a multidisciplinary team of
Registered Nurses, Health Care Assistants, specialist Medical team and Allied
Health Professionals. Additionally, our volunteers bring plenty of positivity and
invaluable support to our ward. This diversity of skills, knowledge and
experience is fundamental to excellent care, and the wards friendly and
supportive atmosphere.
Main duties of the job
- Delivery of a high standard of fundamental care for patients experiencing palliative and
end of life care, on Sylvan Ward.
- Awareness of the need to act within own role as delegated by nursing staff and escalate
concerns regarding patient care, appropriately.
- Delivery of informal education and training for family and carers to deliver care and support
for patients experiencing palliative and end of life care
- Ability to work independently and as part of a team to deliver individual and person-centred
care.
- Actively support and model the SNHC values: Compassion, Accountability, Respect,
Equity.
About us
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.
Outstanding Benefits
Free
onsite parking (guaranteed space)
25
days paid annual leave (increasing with service)
Excellent
training and development opportunities
NHS
pension continuation or access to a group pension scheme
Home-made
meals in our onsite bistro
Life
assurance
Blue
Light Card scheme discounts
Health
Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing
support)
Enhanced
Occupational Sick Pay
Social
events (photography group, quiz nights, picnics, and more)
Supportive
management with regular 1:1s, appraisals, team meetings, and away days
Unsocial
hours uplift of up to 60% for some shifts
Job description
Job responsibilities
Clinical
- Ensure the provision of personal care and comfort measures for patients on Sylvan
Ward, ensuring that these are individualised at all times
- Awareness of the importance of fundamental care interventions which underpin quality
care, such as regular repositioning and use of pressure relieving equipment, to support
pressure area care
- Undertake additional clinical duties within scope of training such catheter care or wound
care, as delegated by nursing staff
- Prepare and manage environments and resources required to support patient care
- Prepare and support patient admissions and discharges, within scope of role
- Support patients to safely manage and maintain their independence, with use of assistive
devices, mobility aids, etc
- Demonstrate awareness of the importance of emotional and psychosocial care and
support for patients and families, referring to MDT colleagues for support as appropriate
- Maintain accurate and timely patient records at all times, reporting issues outside area of
own role and responsibility promptly
- Utilise opportunities to support patients to choose and participate in activities which are
meaningful to them
- Support and direct volunteers, as required
- Contribute to or undertake clinical assessments within range of competence as
delegated by nursing staff, reporting these to nursing staff as appropriate
- Contribute to care planning and review by implementing, monitoring and evaluating
therapeutic interventions within an overall plan of care, documenting outcomes in a
timely and accurate manner
- Demonstrate an understanding of safeguarding and the need to escalate these to
nursing staff in a timely manner.
Leadership
- Act as a professional role model at all times
- Support the learning needs of colleagues, both formal and informal
- Undertake additional duties or responsibilities within scope of competency, at the request
of the senior nursing team
Job description
Job responsibilities
Clinical
- Ensure the provision of personal care and comfort measures for patients on Sylvan
Ward, ensuring that these are individualised at all times
- Awareness of the importance of fundamental care interventions which underpin quality
care, such as regular repositioning and use of pressure relieving equipment, to support
pressure area care
- Undertake additional clinical duties within scope of training such catheter care or wound
care, as delegated by nursing staff
- Prepare and manage environments and resources required to support patient care
- Prepare and support patient admissions and discharges, within scope of role
- Support patients to safely manage and maintain their independence, with use of assistive
devices, mobility aids, etc
- Demonstrate awareness of the importance of emotional and psychosocial care and
support for patients and families, referring to MDT colleagues for support as appropriate
- Maintain accurate and timely patient records at all times, reporting issues outside area of
own role and responsibility promptly
- Utilise opportunities to support patients to choose and participate in activities which are
meaningful to them
- Support and direct volunteers, as required
- Contribute to or undertake clinical assessments within range of competence as
delegated by nursing staff, reporting these to nursing staff as appropriate
- Contribute to care planning and review by implementing, monitoring and evaluating
therapeutic interventions within an overall plan of care, documenting outcomes in a
timely and accurate manner
- Demonstrate an understanding of safeguarding and the need to escalate these to
nursing staff in a timely manner.
Leadership
- Act as a professional role model at all times
- Support the learning needs of colleagues, both formal and informal
- Undertake additional duties or responsibilities within scope of competency, at the request
of the senior nursing team
Person Specification
Qualifications
Desirable
- Completion of Care Certificate, or NVQ Level 2 in related subject or willingness to work towards this
Skills and Abilities
Essential
- Enthusiasm for developing skills in delivery of palliative and end of life care
- Excellent communication skill
- Self-aware and able to work within emotionally challenging situations
- Able to work effectively as part of a wider multi-disciplinary team
- Able to demonstrate understanding of the need to work within professional boundaries and report to nursing staff, as appropriate
- Able to approach care with patience and compassion, sensitive to the needs of patients and families experiencing loss and grief
- Self-aware and ability to face emotionally challenging situations
- Flexible approach to hours and shift patterns, our service provides care 24/7, 365 days per year and clinical roles are rostered to provide this cover
- Willingness to follow St Nicholas Hospice Cares One Team approach, and work in all clinical areas at needed in order to support business continuity
- IT literacy and ability to use systems such as MS Outlook
Desirable
- Keen to extend skills and knowledge
Experience
Essential
- Experience of working in a care role
Desirable
- Knowledge and experience in end of life palliative care.
Person Specification
Qualifications
Desirable
- Completion of Care Certificate, or NVQ Level 2 in related subject or willingness to work towards this
Skills and Abilities
Essential
- Enthusiasm for developing skills in delivery of palliative and end of life care
- Excellent communication skill
- Self-aware and able to work within emotionally challenging situations
- Able to work effectively as part of a wider multi-disciplinary team
- Able to demonstrate understanding of the need to work within professional boundaries and report to nursing staff, as appropriate
- Able to approach care with patience and compassion, sensitive to the needs of patients and families experiencing loss and grief
- Self-aware and ability to face emotionally challenging situations
- Flexible approach to hours and shift patterns, our service provides care 24/7, 365 days per year and clinical roles are rostered to provide this cover
- Willingness to follow St Nicholas Hospice Cares One Team approach, and work in all clinical areas at needed in order to support business continuity
- IT literacy and ability to use systems such as MS Outlook
Desirable
- Keen to extend skills and knowledge
Experience
Essential
- Experience of working in a care role
Desirable
- Knowledge and experience in end of life palliative care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
