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St Nicholas Hospice Care

SystmOne Lead

The closing date is 07 December 2025

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Job summary

Are you passionate about digital transformation in healthcare? St Nicholas Hospice Care is seeking a proactive and knowledgeable SystmOne Leadworking 22.5 hours per week to drive the development, optimisation, and training of our clinical systems.

Main duties of the job

In this pivotal role, youll be the go-to expert for SystmOne, supporting clinical teams with system enhancements, data reporting, and digital workflows. Youll lead on system upgrades, user training, and data quality initiatives, ensuring our services remain efficient, compliant, and patient-focused.

About us

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

As an employee you will receive the following benefits:

- Opportunity for some home working

- Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)

- 25 days annual leave increasing to 29 with service (pro rata for part time employees)

- Enhanced Occupational sick pay scheme

- Home-made meals available in our onsite bistro

- Access to a group pension plan or continuation of NHS Pension (subject to criteria)

- Life assurance

- Free onsite parking

- Access to Blue Light Card scheme discounts

- Social events (such as photography group, quiz nights, picnics and more)

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

£29,492 to £31,761 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0142-25-0023

Job locations

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY


Job description

Job responsibilities

- Act as the SNHC central point and subject matter expert for SystmOne

- Ensure that SystmOne enables accurate data reporting to enable data driven decision-making

- Lead on all SystmOne development, working closely with end users

- Provide SystmOne users with training and education to fulfil their roles

- Develop networks to represent SNHC in regional and national SystmOne forums

- Actively support and model the SNHC Values: Compassion, Accountability, Respect and Equity.

Job description

Job responsibilities

- Act as the SNHC central point and subject matter expert for SystmOne

- Ensure that SystmOne enables accurate data reporting to enable data driven decision-making

- Lead on all SystmOne development, working closely with end users

- Provide SystmOne users with training and education to fulfil their roles

- Develop networks to represent SNHC in regional and national SystmOne forums

- Actively support and model the SNHC Values: Compassion, Accountability, Respect and Equity.

Person Specification

Qualifications

Essential

  • - Strong understanding of clinical workflows and digital health tools.
  • - Knowledge of data governance, IG, and digital standards.

Skills & Abilities

Essential

  • - Ability to train and support users with varying levels of digital literacy.
  • - Excellent problem-solving and communication skills
  • - Familiarity with SNOMED CT, clinical coding, and reporting tools.

Experience

Essential

  • - Sound experience administering SystmOne or similar clinical systems.
  • - Experience in a clinical or healthcare setting.
  • - Project management or change management experience
Person Specification

Qualifications

Essential

  • - Strong understanding of clinical workflows and digital health tools.
  • - Knowledge of data governance, IG, and digital standards.

Skills & Abilities

Essential

  • - Ability to train and support users with varying levels of digital literacy.
  • - Excellent problem-solving and communication skills
  • - Familiarity with SNOMED CT, clinical coding, and reporting tools.

Experience

Essential

  • - Sound experience administering SystmOne or similar clinical systems.
  • - Experience in a clinical or healthcare setting.
  • - Project management or change management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Nicholas Hospice Care

Address

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY


Employer's website

https://stnicholashospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Nicholas Hospice Care

Address

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY


Employer's website

https://stnicholashospice.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Vic Cornwell

victoria.cornwell@stnh.org.uk

01284702525

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

£29,492 to £31,761 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0142-25-0023

Job locations

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY


Supporting documents

Privacy notice

St Nicholas Hospice Care's privacy notice (opens in a new tab)