Job summary
Burgess Hill and
Villages PCN has an exciting opportunity to expand their Primary Care Workforce
by employing a CYPSP (Children and Young People Social Prescriber) and
implementing a CYPSP service for our patients. We would like to build on our
existing PCN team as we continue to recognise the value the additional roles
bring to our practices and patients. Our aim is to provide exemplary patient
care; find innovative solutions in general practice to deliver the best care we
can for our patients.
There is a wide
socio-economic and demographic served within this area which will provide an
interesting and varied case mix. You will be joining an enthusiastic team of
clinicians and administrators. The role will contribute to improving the
quality of care of our patients across the network of practices.
Within BHV PCN, there is an identified need for a
Social Prescribing Link Worker, to work with Children and Young People, to
support their health and wellbeing and helping them to navigate through the
different support networks available to them. This includes linking them in
with Sexual Health Services, Drug and Alcohol support and Mental Health support
as required.
Main duties of the job
The successful post holder will
have the opportunity to be involved in the shaping of the service, as well as
having the responsibility for collecting user feedback and adapting the role to
suit the needs of the users in line with the Thrive model.
The role is
primarily to work with children and young people aged up to 19 years (up to 24
years old for users with Learning Difficulties) but may also involve work with
their parents/carers. You will work closely with the GP practices, schools and
colleges (if required) and a range of established services to provide a range
of support for children, young people and their families and deliver the
appropriate level of support at the right time. Social prescribing empowers
people to take control of their health and wellbeing through referral to a
non-medical link worker who gives time, focuses on what matters to me and
takes a holistic approach, connecting people to community groups and statutory
services for practical and emotional support. Link workers support existing
groups to be accessible and sustainable and help people to start new community
groups, working collaboratively with all local partners. Social prescribing can
help to strengthen personal and community resilience and reduces health
inequalities. It addresses the wider determinants of health, such as debt, poor
housing, and physical inactivity, by increasing peoples active involvement
with their local communities.
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77
NHS GP member practices across 98 sites within 24 Primary Care Networks in
Sussex and Surrey. We support our Primary Care colleagues - and their patients
- to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community
Organisations, and the Third Sector. These vital partnerships enable us to
deliver a truly integrated approach that offers the support and expertise
needed to effectively serve our populations.
Our Values
If we can do something better, we should.
Even when it is difficult.
And put the patient first.
We listen and we act.
And were known to like a
challenge!
Benefits
- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- Enhanced maternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology and
electric vehicle
- Opportunities for secondments
Job description
Job responsibilities
- Provide personalised support to children and
young people aged up to 19 years (up to 24 years old for users with Learning Difficulties)
to enable them to take control of their wellbeing, live independently and
improve their health outcomes.
- Accept referrals from a wide range of agencies
including GP practices within primary care networks.
- Signpost young people and their families to
appropriate community-based services after they have been assessed by a BHV PCN
GP.
- Meet young people on a one-to-one basis and give
them time to tell their stories and focus on what matters to me. Build trust
with the person, providing non-judgemental support, respecting diversity, and
lifestyle choices. Work from a strength-based approach focusing on a persons
assets.
- Offer between 1 and 6 sessions for up to an hour,
face-to-face or virtual and offer follow up where needed.
- Co-produce a personalised support plan to
improve health and wellbeing, introducing, connecting, and supporting young
people to community groups and statutory services.
- Help young people identify the wider issues that
impact on their health and wellbeing, such as debt, poor housing, being
unemployed, loneliness and caring responsibilities.
- Form links with local Schools and other
community enterprises.
- Work closely with established services such as
YMCA and the school-based mental health support teams, as well as the
Childrens community health provider, in order to ease cross referral processes
and provide the post holder with peer support.
- Provide earlier intervention whilst waiting or
avoiding the need to wait for triage from other services.
- Have a good understanding of and utilise the
THRIVE delivery model in sessions, which conceptualises the mental health and
wellbeing needs of children, young people and families in terms of five
different needs-based groupings: getting advice, getting help, getting more
help, getting risk support, and thriving.
- Work closely and communicate with other agency
partners such as schools, Community Development Workers, Local Area
Coordinators, Targeted Youth Service and Family Support Teams when necessary to
ensure the local system is working in a joined-up way to provide the young
person(s) with holistic care.
- Where necessary, physically introduce people to
community groups, activities, and statutory services, ensuring they are
comfortable. Follow up to ensure they are happy, able to engage, included and
receiving good support.
- Work sensitively with young people to capture
key information, enabling tracking of the impact of social prescribing on their
health and wellbeing.
- Encourage young people to provide feedback and
to share their stories about the impact of social prescribing on their lives.
- Manage and prioritise your own caseload, in
accordance with the needs, priorities and support required by individuals on
the caseload.
- Work closely with the safeguarding lead to
ensure any issues and concerns are escalated and dealt with quickly and
effectively.
- Refer young people back to other health
professionals/agencies, when their needs are beyond the scope of the link
worker role e.g., when there is a mental health need requiring a qualified
practitioner.
- Build relationships with key staff in GP
practices within the local Primary Care Network (PCN), attending relevant
meetings, becoming part of the wider network team, giving information and
feedback on social prescribing.
- Organise and help support weekly MDTs (multi-disciplinary team).
- Be able to work flexibly in-hours and out of
hours.
- Support the Primary Care Network in reducing
inequalities by proactively seeking engagement from Children and Young People
who may require early intervention and support.
- Participate in regular clinical supervision with
a GP.
Job description
Job responsibilities
- Provide personalised support to children and
young people aged up to 19 years (up to 24 years old for users with Learning Difficulties)
to enable them to take control of their wellbeing, live independently and
improve their health outcomes.
- Accept referrals from a wide range of agencies
including GP practices within primary care networks.
- Signpost young people and their families to
appropriate community-based services after they have been assessed by a BHV PCN
GP.
- Meet young people on a one-to-one basis and give
them time to tell their stories and focus on what matters to me. Build trust
with the person, providing non-judgemental support, respecting diversity, and
lifestyle choices. Work from a strength-based approach focusing on a persons
assets.
- Offer between 1 and 6 sessions for up to an hour,
face-to-face or virtual and offer follow up where needed.
- Co-produce a personalised support plan to
improve health and wellbeing, introducing, connecting, and supporting young
people to community groups and statutory services.
- Help young people identify the wider issues that
impact on their health and wellbeing, such as debt, poor housing, being
unemployed, loneliness and caring responsibilities.
- Form links with local Schools and other
community enterprises.
- Work closely with established services such as
YMCA and the school-based mental health support teams, as well as the
Childrens community health provider, in order to ease cross referral processes
and provide the post holder with peer support.
- Provide earlier intervention whilst waiting or
avoiding the need to wait for triage from other services.
- Have a good understanding of and utilise the
THRIVE delivery model in sessions, which conceptualises the mental health and
wellbeing needs of children, young people and families in terms of five
different needs-based groupings: getting advice, getting help, getting more
help, getting risk support, and thriving.
- Work closely and communicate with other agency
partners such as schools, Community Development Workers, Local Area
Coordinators, Targeted Youth Service and Family Support Teams when necessary to
ensure the local system is working in a joined-up way to provide the young
person(s) with holistic care.
- Where necessary, physically introduce people to
community groups, activities, and statutory services, ensuring they are
comfortable. Follow up to ensure they are happy, able to engage, included and
receiving good support.
- Work sensitively with young people to capture
key information, enabling tracking of the impact of social prescribing on their
health and wellbeing.
- Encourage young people to provide feedback and
to share their stories about the impact of social prescribing on their lives.
- Manage and prioritise your own caseload, in
accordance with the needs, priorities and support required by individuals on
the caseload.
- Work closely with the safeguarding lead to
ensure any issues and concerns are escalated and dealt with quickly and
effectively.
- Refer young people back to other health
professionals/agencies, when their needs are beyond the scope of the link
worker role e.g., when there is a mental health need requiring a qualified
practitioner.
- Build relationships with key staff in GP
practices within the local Primary Care Network (PCN), attending relevant
meetings, becoming part of the wider network team, giving information and
feedback on social prescribing.
- Organise and help support weekly MDTs (multi-disciplinary team).
- Be able to work flexibly in-hours and out of
hours.
- Support the Primary Care Network in reducing
inequalities by proactively seeking engagement from Children and Young People
who may require early intervention and support.
- Participate in regular clinical supervision with
a GP.
Person Specification
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person-centred support to children and young people
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with children and young people
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Able to provide leadership and to finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Experience
Essential
- Experience of working with a range of professionals including senior clinicians
- Experience of working with children and young people or directly in a community development context, childrens health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE (Voluntary, Community and Social Enterprise) sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Desirable
- Experience of working within a primary care setting
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and providing monitoring information to assess the impact of services
Other Requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Champion of equality and valuing diversity
- Operates at all times in line with Confidentiality and Data Protection Act
Qualifications
Essential
- NVQ Level 3 Health and Social Care, or equivalent qualifications, or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing, or equivalent experience
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Knowledge of motivational coaching and interview skills
Desirable
- Knowledge of the personalised care approach
- Knowledge of VCSE and community services in the locality
Person Specification
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person-centred support to children and young people
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with children and young people
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Able to provide leadership and to finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Experience
Essential
- Experience of working with a range of professionals including senior clinicians
- Experience of working with children and young people or directly in a community development context, childrens health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE (Voluntary, Community and Social Enterprise) sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Desirable
- Experience of working within a primary care setting
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and providing monitoring information to assess the impact of services
Other Requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Champion of equality and valuing diversity
- Operates at all times in line with Confidentiality and Data Protection Act
Qualifications
Essential
- NVQ Level 3 Health and Social Care, or equivalent qualifications, or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing, or equivalent experience
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Knowledge of motivational coaching and interview skills
Desirable
- Knowledge of the personalised care approach
- Knowledge of VCSE and community services in the locality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
