Remote Pharmacy Technician

Job responsibilities

Primary duties and areas of responsibility:

The Pharmacy technicians core responsibilities will cover clinical, and technical and administrative categories.

Clinical

The Pharmacy technician will:

• Undertake remote supporting role to ensure effective medicine reconciliation of clinical documentation
• Support medication reviews and medicines reconciliation and synchronising medicines for patient transfers between care settings.
• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative:

The Pharmacy Technician will:

• Work as part of a multi-disciplinary team and support the Practice multi-disciplinary team to ensure medicines optimisation processes are being followed.
• Support medicines reconciliation for patients when they are reviewed and discharged from hospital and community providers
• Provide technical support for the wCATS (Workflow Care At Scale) Pharmacy service to ensure professional operational standards and excellence in pharmaceutical care and safety are maintained.
• Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including Primary Care, Community Pharmacy, Secondary Care and Mental Health Services.
• Work with Practices to support an integrated approach with Medicines Optimisation teams, community pharmacists and hospital pharmacy teams to support an integrated approach to prescribing and medicines optimisations which works towards shared goals.
• Support General Practice staff and patients regarding prescription and medication queries, and in streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests.
• Support training and development of administrators to support safe, effective and efficient processes involving medicines with a particular focus on repeat prescribing processes.
• Support the Practices to ensure the delivery of safe, effective and efficient systems for medicines related clinical correspondence; repeat prescribing, medicines optimisations, reducing medicines waste and maximising patient outcomes.
• Ensure that the service is integrated with community and hospital pharmacy to improve patient outcomes.
• Support the implementation of national prescribing policies and guidance within GP Practices, care homes and other Primary Care settings.
• Contribute to the delivery of the local medicines optimisation strategy.

Professional Development:

The post holder will:

• Be supported in terms of professional development through a structured programme of local education. Peer-support is provided from within the wCATS team.
• Take responsibility for continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.
• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Other:

• An enhanced DBS check will be carried out for successful candidates.
• The post-holder will develop and maintain effective relationships with all professionals.
• Work as part of the healthcare team to seek feedback and continually improve the service.
• The post-holder may be required to work across the named Practices, improved access service hubs and meetings across the patch.
• The post may involve evening and weekend shifts supporting the improved access hubs.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

All Pharmacy Technicians must work within their competencies and have professional indemnity

Qualifications

Essential

• - Professional Registration with GPhC
• - BTEC/NVQ Level 3 or equivalent in Pharmaceutical Sciences

Desirable

• - Evidence of continued professional development (CPD)

Atrributes

Essential

• Works effectively, independently and as a member of the team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Able to undertake the demands of the post with reasonable adjustments if required
• Independently mobile to be able to work across Practice sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Excellent time keeping and prioritisation skills

Experience

Essential

• Experience of working as a qualified, registered Pharmacy Technician in Primary Care, community or hospital Pharmacy
• Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine

Desirable

• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
• Understanding of NHS long term plan and priorities relevant to primary care

Knowledge and Understanding

Essential

• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
• Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of Pharmacy law, ethics and current legislation
• Computer literate with an ability to use the required GP clinical systems and Microsoft office packages
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identify errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent verbal and written communication skills with team members, patients, carers and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
• Influencing and negotiation skills
• An excellent understanding of data protection and confidentiality issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).