Alliance for Better Care CIC

Equity Engagement Advocate and Driver

Information:

This job is now closed

Job summary

Your role will be to drive the Mobile Van from ABC's base in Horley to a weekly set location each day. Upon arrival you will be responsible for setting the van up. The SASH team will meet you at the location and will be using the van to deliver their respiratory and cardiology service. Your role will be to engage with booked patients and also reach out to local vulnerable communities, such us homeless and promote this service and the equity services.

The ideal candidate will understand the local area, have experience of working for the NHS in an engagement or advocacy capacity, strong communication skills and a positive and resourceful attitude with empathy being one of the most important core values. You will be well supported with a strong team of Coordinators, Managers, Clinical Leads and good connections to community engagement and link worker teams and resources.

The post is likely to involve some evening and weekend working to support outreach sessions, hours will need to be worked flexibly but overtime will be paid for anything over 37.5 hours per week.

To apply for this role, you must be over 30 years of age and have held a full UK driving license for over two years to ensure compliance with the insurance requirements.

Main duties of the job

At Outreach Sessions

  • Responsible for driving the van to a pop-up location on time. Unloading and setting up the van on arrival and packing back up at the end of the shift.
  • Keeping all equipment needed in good condition.
  • Check equipment in good working order at start of the shift and at end of the shift, ready for next working day.
  • Responsible for reporting any damaged or replacement materials needed to relevant equity coordinator.
  • Administrative support to smooth running of session and filling any preforms.
  • Using clinical system, Microsoft teams online platforms to record information's.
  • Engagement support with targeted population to increase service uptake.
  • Identifying eligible cohorts according to inclusion and exclusion criteria.
  • Signposting eligible cohort to Equity Clinicians and exchanging any relevant info.
  • Escalation of any patient's health issues to Equity Clinician present. Escalation of any issues to manager.
  • Ensure all patient information is recorded appropriately in line with patient wishes.

Engagement and Advocacy

  • Engage with the cohort identified as vulnerable and at risk of multiple disadvantages.
  • With permission offer support and list all health inequalities of the targeted individual, offer to follow up with sign posting material.
  • Inform Coordinators who will be able to record any support provided, on the patients health record.
  • Inform service users of any contact made with services.

Please see attached JD for more information.

About us

Alliance for Better Care CIC is a GP Federation that unites 47 NHS GP practices across 12 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues as well as their patients, to transform how healthcare is managed within the community. As a membership organisation, our focus is to work in partnership with our members and help them to improve the provision of General Practices in the local area. We work with and listen to our GP Practices, PCNs, Hospitals, Community Organisations and the Third Sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.

More about our organisation: www.allianceforbettercare.org

Our Values

We innovate

If we can do something better, we should.

We are honest

Even when it is difficult.

We care

And put the patient first.

We are inclusive

We listen and we act.

We deliver

And were known to like a challenge!

Details

Date posted

16 January 2024

Pay scheme

Other

Salary

£13.99 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0141-24-0008

Job locations

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Job description

Job responsibilities

Job summary Alliance for Better Care CIC (ABC) is the federation of the 47 East Surrey, Crawley Horsham, and Mid Sussex GP practices, established in 2014, and now comprising twelve Primary Care Networks.

Since early December 2021 ABC have led the way in mobilizing the COVID-19 vaccination programme and have delivered over 100 000 vaccinations to date. Ensuring equity of access is a core part of ABCs values and we have ensured vaccine delivery to those who may not access major sites or use online booking since the start of the program. As we have progressed through the cohorts, we have identified multiple disadvantages the cohorts need. our need from delivering vaccines have since taken more targeted approach to address health inequalities and provide NHS health care checks and Equity wellbeing checks and we are looking to appoint an equity engagement advocate to support this essential work, building on the trust and attract new cohort by providing excellent engagement techniques.

We are building on the learning from the vaccine programme to pilot a new mobile vehicle, which forms part of the existing Crawley Programme. This unit will go out to the streets of Crawley offering cardiology and respiratory testing, with a view to reach those in the most deprived areas of Crawley, and increase screening uptake, helping the Crawley population live well for longer.

You will be driving the Mobile Van from ABCs base in Horley to a weekly set location daily. Upon arrival you will be responsible for setting the van up, ie. Putting the staircase up and unloading the van. The SASH team will meet you at the location and will be using the van to deliver their respiratory and cardiology service. Your role will be to engage with booked patients and also reach out to local vulnerable communities, such us homeless and promote this service and the equity services.

The ideal candidate will understand the local area, experience of working for the NHS in an engagement or advocacy capacity, strong communication skills and a positive and resourceful attitude with empathy being one of the most important core values. You will be well supported with a strong team of Coordinators, Managers, Clinical Leads and good connections to community engagement and link worker teams and resources. This should be a fulfilling and enjoyable role.

The post is likely to involve some evening and weekend working to support outreach sessions, hours will need to be worked flexibly but overtime will be paid for anything over 37.5 hours per week.

This job description is an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

This job description may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

To apply for this role, you must be over 30 years of age and have held a full UK driving license for over two years to ensure compliance with the insurance requirements.

Primary duties and areas of responsibility At Outreach Sessions

  • Responsible for driving the van to a pop-up location on time.
  • Unloading and setting up the van on arrival and packing back up at the end of the shift.
  • Keeping all equipment needed in good condition.
  • Check equipment in good working order at start of the shift and at end of the shift, ready forn ext working day.
  • Responsible for reporting any damaged or replacement materials needed to relevant equity coordinator.
  • Administrative support to smooth running of session and filling any preforms.
  • Using clinical system, Microsoft teams online platforms to record information's.
  • Engagement support with targeted population to increase service uptake.
  • Identifying eligible cohorts according to inclusion and exclusion criteria.
  • Signposting eligible cohort to Equity Clinicians and exchanging any relevant info.
  • Escalation of any patient's health issues to Equity Clinician present.
  • Escalation of any issues to manager.
  • Ensure all patient information is recorded appropriately in line with patient wishes.

Engagement and Advocacy

  • Engage with the cohort identified as vulnerable and at risk of multiple disadvantages.
  • With permission offer support and list all health inequalities of the targeted individual, offer to follow up with sign posting material.
  • Inform Coordinators who will be able to record any support provided, on the patients health record.
  • Inform service users of any contact made with services.

Showing Impact

  • Collect patient feedback.
  • Keep records of sessions for audition and input all data into excel workbook.

Job description

Job responsibilities

Job summary Alliance for Better Care CIC (ABC) is the federation of the 47 East Surrey, Crawley Horsham, and Mid Sussex GP practices, established in 2014, and now comprising twelve Primary Care Networks.

Since early December 2021 ABC have led the way in mobilizing the COVID-19 vaccination programme and have delivered over 100 000 vaccinations to date. Ensuring equity of access is a core part of ABCs values and we have ensured vaccine delivery to those who may not access major sites or use online booking since the start of the program. As we have progressed through the cohorts, we have identified multiple disadvantages the cohorts need. our need from delivering vaccines have since taken more targeted approach to address health inequalities and provide NHS health care checks and Equity wellbeing checks and we are looking to appoint an equity engagement advocate to support this essential work, building on the trust and attract new cohort by providing excellent engagement techniques.

We are building on the learning from the vaccine programme to pilot a new mobile vehicle, which forms part of the existing Crawley Programme. This unit will go out to the streets of Crawley offering cardiology and respiratory testing, with a view to reach those in the most deprived areas of Crawley, and increase screening uptake, helping the Crawley population live well for longer.

You will be driving the Mobile Van from ABCs base in Horley to a weekly set location daily. Upon arrival you will be responsible for setting the van up, ie. Putting the staircase up and unloading the van. The SASH team will meet you at the location and will be using the van to deliver their respiratory and cardiology service. Your role will be to engage with booked patients and also reach out to local vulnerable communities, such us homeless and promote this service and the equity services.

The ideal candidate will understand the local area, experience of working for the NHS in an engagement or advocacy capacity, strong communication skills and a positive and resourceful attitude with empathy being one of the most important core values. You will be well supported with a strong team of Coordinators, Managers, Clinical Leads and good connections to community engagement and link worker teams and resources. This should be a fulfilling and enjoyable role.

The post is likely to involve some evening and weekend working to support outreach sessions, hours will need to be worked flexibly but overtime will be paid for anything over 37.5 hours per week.

This job description is an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

This job description may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

To apply for this role, you must be over 30 years of age and have held a full UK driving license for over two years to ensure compliance with the insurance requirements.

Primary duties and areas of responsibility At Outreach Sessions

  • Responsible for driving the van to a pop-up location on time.
  • Unloading and setting up the van on arrival and packing back up at the end of the shift.
  • Keeping all equipment needed in good condition.
  • Check equipment in good working order at start of the shift and at end of the shift, ready forn ext working day.
  • Responsible for reporting any damaged or replacement materials needed to relevant equity coordinator.
  • Administrative support to smooth running of session and filling any preforms.
  • Using clinical system, Microsoft teams online platforms to record information's.
  • Engagement support with targeted population to increase service uptake.
  • Identifying eligible cohorts according to inclusion and exclusion criteria.
  • Signposting eligible cohort to Equity Clinicians and exchanging any relevant info.
  • Escalation of any patient's health issues to Equity Clinician present.
  • Escalation of any issues to manager.
  • Ensure all patient information is recorded appropriately in line with patient wishes.

Engagement and Advocacy

  • Engage with the cohort identified as vulnerable and at risk of multiple disadvantages.
  • With permission offer support and list all health inequalities of the targeted individual, offer to follow up with sign posting material.
  • Inform Coordinators who will be able to record any support provided, on the patients health record.
  • Inform service users of any contact made with services.

Showing Impact

  • Collect patient feedback.
  • Keep records of sessions for audition and input all data into excel workbook.

Person Specification

Experience

Essential

  • Experience of working within healthcare or an aligned profession
  • Experience of managing an operational service
  • Knowledge of the geography of the West Sussex area
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.

Desirable

  • Public Health or community organising experience
  • Administrative/ coordinating experience including initiating and maintaining office systems.
  • Understanding of Confidentiality and Data Protection Act.

Qualifications

Essential

  • English and Maths GCSE or equivalent

Desirable

  • Degree level qualification in related subject

Behaviours and Values

Essential

  • Professional, calm, and efficient manner
  • Commitment to continuing.
  • professional development
  • Positive and flexible approach to work
  • Demonstrable leadership and collaborative working qualities
  • Change management skills and ability to cope with stress and ambiguity.

Desirable

  • Self motivated
  • Resilient
  • Honest
  • Flexible

Skills and Abilities

Essential

  • MUST be over 30 years of age and have held a full UK driving license for over 2 years to ensure compliance with the insurance requirements..
  • Strong analytic skills and able to process data.
  • Strong communicationskills
  • Ability to work without supervision.
  • Ability to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.
  • Ability to maintain confidentiality and trust.

Desirable

  • Ability to work on own initiative as well as part of a team
Person Specification

Experience

Essential

  • Experience of working within healthcare or an aligned profession
  • Experience of managing an operational service
  • Knowledge of the geography of the West Sussex area
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.

Desirable

  • Public Health or community organising experience
  • Administrative/ coordinating experience including initiating and maintaining office systems.
  • Understanding of Confidentiality and Data Protection Act.

Qualifications

Essential

  • English and Maths GCSE or equivalent

Desirable

  • Degree level qualification in related subject

Behaviours and Values

Essential

  • Professional, calm, and efficient manner
  • Commitment to continuing.
  • professional development
  • Positive and flexible approach to work
  • Demonstrable leadership and collaborative working qualities
  • Change management skills and ability to cope with stress and ambiguity.

Desirable

  • Self motivated
  • Resilient
  • Honest
  • Flexible

Skills and Abilities

Essential

  • MUST be over 30 years of age and have held a full UK driving license for over 2 years to ensure compliance with the insurance requirements..
  • Strong analytic skills and able to process data.
  • Strong communicationskills
  • Ability to work without supervision.
  • Ability to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.
  • Ability to maintain confidentiality and trust.

Desirable

  • Ability to work on own initiative as well as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Equity Development Manager

Eva Bangova

eva.bangova@nhs.net

Details

Date posted

16 January 2024

Pay scheme

Other

Salary

£13.99 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0141-24-0008

Job locations

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Supporting documents

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