Job summary
Looking for more than just a management job? Lead a service where your values, voice and leadership really count!
As our Service Manager for the Harrow Young Peoples Substance Misuse Service, you will be at the centre of something special. You will lead a small, dedicated team that supports young people aged 5 to 24 who are facing challenges around substance use and other complex needs. You will help shape a service that meets young people where they are, offering hope, support and practical change.
You will build strong, trusting relationships with partners, commissioners and schools, and drive a service that isrooted in care,but always looking for new ways to reach the Young People that needs us the most.
From safeguarding and quality assurance to performance, outreach and innovation, your role will touch every part of what we do and how we do it. You will have the freedom to lead with kindness, the backing to try new approaches, and the chance to influence systems to better support young people.
This is a role where your leadership can shift the direction of young livesonto a more positive path. Where values lie at the heart of everything you do and where no two days feel the same.
If you believe every young person deserves a chance to thrive, and youre ready to lead a service that truly changes lives, then this is your moment. Step forward...Harrow needs you.
Main duties of the job
Change does not just happen. It takes a leader who shows up, speaks up and keeps going when it counts most...is that you? We're looking for a confident and compassionate leader who thrives on challenge and purpose. Who will bring a clear vision and a steady hand, even when things feel tough. Someone who leads with empathy, acts with integrity, and knows how to lift others up while holding high standards. A leader who is trusted to get the job done, whilst bringingheart, humour and clarity to the way they work. If this sounds like you then we also need:
-
Substantial experience in a substance misuse or vulnerable young people setting
-
A strong safeguarding mindset, with experience as a safeguarding lead
-
Skilled staff leadership, including supervision, development and change management
-
Data confidence, including performance analysis, KPIs and service reporting
-
Experience working with high risk groups, and navigating multi agency systems
-
Budget management and strategic thinking, with an eye for improvement
You might also have qualifications in substance misuse, coaching or health and social care, or experience across areas like mental health or sexual health. These would help you thrive but aren't dealbreakers. What matters most is how you lead, how you connect, and how you bring people with you.
Does this sound like you? If it does...we'd love to have you onboard. Let's build brighter futures.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual performance/salary review
Help us to make a positive change to the lives of children and young people!
Closing date: Monday 7th July
Interview date: Monday 14th July
Job description
Job responsibilities
Looking for more than just a management job? Lead a service where your values, voice and leadership really count!
As our Service Manager for the Harrow Young Peoples Substance Misuse Service, you will be at the centre of something special. You will lead a small, dedicated team that supports young people aged 5 to 24 who are facing challenges around substance use and other complex needs. You will help shape a service that meets young people where they are, offering hope, support and practical change.
You will build strong, trusting relationships with partners, commissioners and schools, and drive a service that is rooted in care, but always looking for new ways to reach the Young People that needs us the most.
From safeguarding and quality assurance to performance, outreach and innovation, your role will touch every part of what we do and how we do it. You will have the freedom to lead with kindness, the backing to try new approaches, and the chance to influence systems to better support young people.
This is a role where your leadership can shift the direction of young lives onto a more positive path. Where values lie at the heart of everything you do and where no two days feel the same.
If you believe every young person deserves a chance to thrive, and youre ready to lead a service that truly changes lives, then this is your moment. Step forward...Harrow needs you.
Job description
Job responsibilities
Looking for more than just a management job? Lead a service where your values, voice and leadership really count!
As our Service Manager for the Harrow Young Peoples Substance Misuse Service, you will be at the centre of something special. You will lead a small, dedicated team that supports young people aged 5 to 24 who are facing challenges around substance use and other complex needs. You will help shape a service that meets young people where they are, offering hope, support and practical change.
You will build strong, trusting relationships with partners, commissioners and schools, and drive a service that is rooted in care, but always looking for new ways to reach the Young People that needs us the most.
From safeguarding and quality assurance to performance, outreach and innovation, your role will touch every part of what we do and how we do it. You will have the freedom to lead with kindness, the backing to try new approaches, and the chance to influence systems to better support young people.
This is a role where your leadership can shift the direction of young lives onto a more positive path. Where values lie at the heart of everything you do and where no two days feel the same.
If you believe every young person deserves a chance to thrive, and youre ready to lead a service that truly changes lives, then this is your moment. Step forward...Harrow needs you.
Person Specification
Qualifications
Essential
- Degree or equivalent experience or i.e. NVQ Level 5 in Health and Social Care
Desirable
- Relevant Coaching qualification.
- Relevant substance misuse/addiction qualification/NVQ
Experience
Essential
- At least 3 yrs experience of working within a substance misuse setting
- Experience of working in a relevant children and young peoples community setting.
- Managing people and leading change.
- Individual or group staff supervision.
- Working with at risk and/or vulnerable groups.
- Previous experience of being a named lead for safeguarding.
- Multi-agency and partnership working.
- Involving users in the design of the service.
- Data inputting and management.
- Leadership ability to lead, motivate, influence, delegate and supervise staff.
- Safeguarding children and adults at risk guidance and legislation.
- Equality and diversity guidance and legislation.
- Confidentiality, consent and mental capacity.
- Risk taking behaviours and the resulting problems.
- Data protection guidance and legislation.
- Managing Budgets.
- Substance misuse/sexual health and the risk taking and multiple vulnerabilities.
- Mental health and emotional wellbeing.
- Fraser and Gillick competency.
- Establishing administrative systems.
Desirable
- Managing and supervising a team through change and transition.
Additional Criteria
Essential
- Leadership ability to lead, motivate, influence, delegate and supervise staff.
- Team Player able to work as part of a team, co-operate to work together and in conjunction with others and willing to help and assist whenever possible and appropriate.
- Interpersonal Skills able to develop, establish and maintain positive relationships with others both internal and external to the organisation.
- Autonomy ability to work independently, prioritising work and acting on own initiative where appropriate; pre-empting problems and working to solve them.
- Strategic Thinking able to identify and manage risk with the ability to elicit information to make an assessment of need.
- Communication Skills excellent communication skills (both written and verbal) and ability to adjust communication style and content to the audience.
- Confidence & Resilience able to deliver messages in a confident manner with excellent presentation skills and group work skills.
- Flexible & Adaptable positive attitude to dealing with change; flexible and adaptable, and open to exploring new ideas.
- Self-Awareness ability to empathise with others, maturity to admit and rectify mistakes and strong degree of personal integrity to adhere to acceptable standards of behaviour.
- Motivated highly motivated and reliable and organised to plan and meet deadlines and manage time effectively.
- Analysis Ability excellent analytical skills, able to analyse information and interpret data.
Person Specification
Qualifications
Essential
- Degree or equivalent experience or i.e. NVQ Level 5 in Health and Social Care
Desirable
- Relevant Coaching qualification.
- Relevant substance misuse/addiction qualification/NVQ
Experience
Essential
- At least 3 yrs experience of working within a substance misuse setting
- Experience of working in a relevant children and young peoples community setting.
- Managing people and leading change.
- Individual or group staff supervision.
- Working with at risk and/or vulnerable groups.
- Previous experience of being a named lead for safeguarding.
- Multi-agency and partnership working.
- Involving users in the design of the service.
- Data inputting and management.
- Leadership ability to lead, motivate, influence, delegate and supervise staff.
- Safeguarding children and adults at risk guidance and legislation.
- Equality and diversity guidance and legislation.
- Confidentiality, consent and mental capacity.
- Risk taking behaviours and the resulting problems.
- Data protection guidance and legislation.
- Managing Budgets.
- Substance misuse/sexual health and the risk taking and multiple vulnerabilities.
- Mental health and emotional wellbeing.
- Fraser and Gillick competency.
- Establishing administrative systems.
Desirable
- Managing and supervising a team through change and transition.
Additional Criteria
Essential
- Leadership ability to lead, motivate, influence, delegate and supervise staff.
- Team Player able to work as part of a team, co-operate to work together and in conjunction with others and willing to help and assist whenever possible and appropriate.
- Interpersonal Skills able to develop, establish and maintain positive relationships with others both internal and external to the organisation.
- Autonomy ability to work independently, prioritising work and acting on own initiative where appropriate; pre-empting problems and working to solve them.
- Strategic Thinking able to identify and manage risk with the ability to elicit information to make an assessment of need.
- Communication Skills excellent communication skills (both written and verbal) and ability to adjust communication style and content to the audience.
- Confidence & Resilience able to deliver messages in a confident manner with excellent presentation skills and group work skills.
- Flexible & Adaptable positive attitude to dealing with change; flexible and adaptable, and open to exploring new ideas.
- Self-Awareness ability to empathise with others, maturity to admit and rectify mistakes and strong degree of personal integrity to adhere to acceptable standards of behaviour.
- Motivated highly motivated and reliable and organised to plan and meet deadlines and manage time effectively.
- Analysis Ability excellent analytical skills, able to analyse information and interpret data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
