Job summary
Can you lead an IT function that supports real lives, not just business needs?
This is a rare opportunity to shape the digital backbone of a national children`s health and wellbeing charity. As our IT Manager, you`ll lead our technology strategy. Not just keeping the lights on, but driving meaningful change across the organisation.
You`ll oversee daily IT operations, guide our outsourced provider, and make sure our systems are secure, reliable, and ready for the future.
You`ll be a trusted advisor and visible leader, helping teams across Compass make the most of platforms like Microsoft 365, SharePoint, and Power BI. From digital transformation to everyday troubleshooting, your influence will be felt at every level. You`ll be empowering staff, improving services, and enabling better outcomes.
You`ll manage our small in-house IT function and ensure our Managed Service Provider delivers consistently on quality, service, and value. You`ll also lead on projects, compliance, training, and change, with plenty of room to innovate and make your mark.
If you believe technology should feel empowering, not exhausting. And if you want to use your skills where they matter most. This is your chance to lead with purpose and create lasting impact.
Help shape an IT function that quietly powers everything we do. Supporting frontline teams, central staff, and the vital work they deliver every day.
Main duties of the job
You`re a confident, experienced IT leader who`s ready to take ownership of a critical function. You know how to set direction, solve problems, and bring people with you and you care about making systems work better for the people who rely on them.
You`ll need:
Bachelor`s degree in Computer Science, IT or a related field
At least 5 years` experience in senior IT management
Proven ability to develop and lead IT strategy and transformation
Strong background in managing enterprise-level IT infrastructure, including cloud and cybersecurity
Familiarity with frameworks like ITIL, Cyber Essentials or ISO 27001
Experience managing business-critical applications
Excellent leadership skills, including line management and oversight of third-party providers
Ability to translate complex technical issues for non-specialists
Confidence in stakeholder engagement and conflict resolution
A strategic mindset with a focus on innovation and continuous improvement
Ability to travel between sites when required
Willingness to provide occasional out-of-hours support
A clear commitment to Compass values and safeguarding standards
It`s even better if you bring certifications such as ITIL, experience with Microsoft Azure, 365, SharePoint or Power BI, or a Prince2 qualification. These will help you hit the ground running, but they`re not essential.
This is your chance to turn IT into a source of strength for teams making a real difference.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. All Compass posts are subject to appropriate level DBS checks.
At Compass we positively encourage applications from all members of the community, regardless of gender, gender identity, race, faith, disability, age or sexual orientation and encourage applications from people who have experiences in life which enrich skills and empathy.
This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a great range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- Family-friendly policies
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual performance / salary review
Join us in making a lasting impact and take your career to the next level!
Closing Date:- 06th June 2025
Interview Date:- TBC
Job description
Job responsibilities
Can you lead an IT function that supports real lives, not just business needs?
This is a rare opportunity to shape the digital backbone of a national children`s health and wellbeing charity. As our IT Manager, you`ll lead our technology strategy. Not just keeping the lights on, but driving meaningful change across the organisation. You`ll oversee daily IT operations, guide our outsourced provider, and make sure our systems are secure, reliable, and ready for the future.
You`ll be a trusted advisor and visible leader, helping teams across Compass make the most of platforms like Microsoft 365, SharePoint, and Power BI. From digital transformation to everyday troubleshooting, your influence will be felt at every level. You`ll be empowering staff, improving services, and enabling better outcomes.
You`ll manage our small in-house IT function and ensure our Managed Service Provider delivers consistently on quality, service, and value. You`ll also lead on projects, compliance, training, and change, with plenty of room to innovate and make your mark.
If you believe technology should feel empowering, not exhausting. And if you want to use your skills where they matter most. This is your chance to lead with purpose and create lasting impact.
Help shape an IT function that quietly powers everything we do. Supporting frontline teams, central staff, and the vital work they deliver every day.
Job description
Job responsibilities
Can you lead an IT function that supports real lives, not just business needs?
This is a rare opportunity to shape the digital backbone of a national children`s health and wellbeing charity. As our IT Manager, you`ll lead our technology strategy. Not just keeping the lights on, but driving meaningful change across the organisation. You`ll oversee daily IT operations, guide our outsourced provider, and make sure our systems are secure, reliable, and ready for the future.
You`ll be a trusted advisor and visible leader, helping teams across Compass make the most of platforms like Microsoft 365, SharePoint, and Power BI. From digital transformation to everyday troubleshooting, your influence will be felt at every level. You`ll be empowering staff, improving services, and enabling better outcomes.
You`ll manage our small in-house IT function and ensure our Managed Service Provider delivers consistently on quality, service, and value. You`ll also lead on projects, compliance, training, and change, with plenty of room to innovate and make your mark.
If you believe technology should feel empowering, not exhausting. And if you want to use your skills where they matter most. This is your chance to lead with purpose and create lasting impact.
Help shape an IT function that quietly powers everything we do. Supporting frontline teams, central staff, and the vital work they deliver every day.
Person Specification
Qualifications
Essential
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in senior IT management roles.
- Demonstrated experience leading IT strategy and transformation initiatives
Desirable
- Certifications such as ITIL
Experience
Essential
- Proven experience managing enterprise-level IT infrastructure, including cloud, networking, and cybersecurity
- Strong knowledge of IT frameworks and standards such as ITIL, Cyber Essentials, or ISO 27001
- Experience in implementing and managing business-critical applications.
Desirable
- Experience of Microsoft Azure, Azure Virtual Desktops, Windows 365, Microsoft 365, SharePoint, Power BI and Microsofts Modern Workplace
- Prince 2 Project Management
Additional Criteria
Essential
- Excellent leadership skills with a track record of managing high-performing teams and third-party relationships, particularly with an MSP
- Strong communication skills, with the ability to translate technical concepts for non-technical audiences
- Skilled at stakeholder management and conflict resolution
- Ability to align IT initiatives with business objectives to drive measurable value.
- Analytical mindset with a focus on innovation and continuous improvement.
- The role may require occasional travel to other Compass sites thus access to own transport or evidence of ability to commute efficiently to/between required sites
- Out-of-hours support may be required for critical incidents.
Person Specification
Qualifications
Essential
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in senior IT management roles.
- Demonstrated experience leading IT strategy and transformation initiatives
Desirable
- Certifications such as ITIL
Experience
Essential
- Proven experience managing enterprise-level IT infrastructure, including cloud, networking, and cybersecurity
- Strong knowledge of IT frameworks and standards such as ITIL, Cyber Essentials, or ISO 27001
- Experience in implementing and managing business-critical applications.
Desirable
- Experience of Microsoft Azure, Azure Virtual Desktops, Windows 365, Microsoft 365, SharePoint, Power BI and Microsofts Modern Workplace
- Prince 2 Project Management
Additional Criteria
Essential
- Excellent leadership skills with a track record of managing high-performing teams and third-party relationships, particularly with an MSP
- Strong communication skills, with the ability to translate technical concepts for non-technical audiences
- Skilled at stakeholder management and conflict resolution
- Ability to align IT initiatives with business objectives to drive measurable value.
- Analytical mindset with a focus on innovation and continuous improvement.
- The role may require occasional travel to other Compass sites thus access to own transport or evidence of ability to commute efficiently to/between required sites
- Out-of-hours support may be required for critical incidents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
