Job responsibilities
Responsibilities and Accountability
To lead the HR Function and ensure standards are established and
maintained.
To develop and oversee HR Officer, liaising with departmental staff as
required.
To provide support to the Payroll Supervisor, providing cover for any
absence.
To continually review and develop HR Policies and Procedures for the
organisation and ensure their consistent implementation.
To support, develop and oversee the Hospice Volunteer Lead, liaising
with departmental staff as required.
In co-operation with the Commercial Director, to support the Retail
Volunteer Lead
To work with the Clinical Administration Leads, Management team and
Heads of Department to ensure a robust approach to performance management and
personal training and development.
To
represent HR on the HR Sub-Committee.
Main
Duties and Activities
To lead the
HR Function and ensure standards are maintained:
Develop and lead the HR function for
the hospice, ensuring compliance and high standards are met
Keep up to date with employment
legislation and HR best practice.
Review existing HR policies and
procedures and propose amendments to ensure compliance with legislation and
current best practice.
Support
line managers with HR administration.
Establish
& implement procedures to enable safe and effective recruitment of
personnel.
Prepare
ad-hoc HR reports for Joint CEOs, Trustees and Exec Team as required.
To
introduce, communicate and manage HR Measures of Success for the
organisation.
Undertake
regular internal audits to ensure and demonstrate effective processes,
standards and compliance.
To develop and oversee HR
Administration and payroll:
Authorisation of offer letters and employment
contracts.
Develop
effective procedures to maintain HR records to meet statutory and
organisational requirements.
Monitor
and analyse HR Officer and employee statistics including absence, turnover,
headcount, discipline and grievance and take remedial action as required.
Manage
the HR and Payroll Supervisor, including performance management,
general coaching and guidance.
Ensure
compliance with requirements for Disclosure and Barring Service clearance.
Liaise
with Finance Director regarding staff costs as required.
To ensure that the following
activities are completed by the HR Officer and Payroll Supervisor:
Recruitment administration (advertising, applicant
interview letters, offer letters, references, ID checks, entitlement to work
in the UK etc).
Monitoring of recruitment statistics for Equal
Opportunities and present findings.
Administration of starter process including P45s,
P46s, starter forms, uniform issue and personnel files.
Production and issue of offer letters and
employment contracts.
Maintenance of accurate and up-to-date job
descriptions.
Maintenance
of HR records, ensuring that records are accurate and up to date.
Monitor
and analyse HR and employee statistics including absence, turnover,
headcount, discipline and grievance and take remedial action as required.
Review
and maintenance of the personnel filing system, including
any scanning and e-filing.
Administration of the leaver process including P45s
and final salary payments.
Exit interviews are completed for all leavers and
that results/ feedback is collated.
Issue of
annual holiday entitlement and monitoring that the holiday booking procedures
are followed, and the correct amount of holiday is taken.
Administration
of requests for maternity, paternity and other leave.
Issue of new
contracts and paperwork for any contractual changes.
Develop and ensure consistent implementation of HR Policies and
Procedures
Ensure that line managers have sound understanding of key HR policies
and procedures. Carry out regular audits to ensure consistent implementation.
Support and advise line managers in disciplinary/
capability hearings, seeking external guidance if required.
Manage all HR administration in relation to disciplinary actions and
grievances.
Advise line managers on internal HR
policies and procedures, referring to CEOs or seeking external HR advice
(including working with insurers) as required.
Ensure efficient implementation of a
robust performance management process across the organisation
Manage sickness absence, providing quarterly
absence management data and ensuring that line managers carry out RTW
discussions and absence reviews.
Refer to Occupational Health Specialists as
required and support line managers in managing long-term or short-term
persistent absence.
To work with the Clinical Administration Leads and
Management team to ensure a robust approach to performance management and
personal training and development
Work
with the Joint CEOs, Exec Team and Heads of
Department to produce a Training and Development Plan that meets the
needs of the organisation, teams and individuals.
To
liaise with, and support, line managers to ensure appropriate and
standardised induction programmes are in place.
Organise
delivery of induction training as required and administer and retain
induction records.
Liaise
with Department Managers to establish and organise non-clinical training
needs.
Manage
the performance management process, working with line managers to ensure a
consistent and effective approach.
Support
line managers, the Volunteer Coordinator and the Clinical Administration
Leads in the co-ordination of internal and external training to all employees
and volunteers
To work with the Volunteer
Leads to ensure the highest standards in recruitment, training, performance
management and personal training and development enable us to grow the volume
and variety of volunteer roles
We are privileged to work with around 400
volunteers performing over 700 roles across all aspects of the Hospices
activities under the able oversight of our two excellent volunteer leads.
This role will aim to integrate this important
aspect of our people management with our staff HR function in a way that strengthens
both groups together.
You will create a strong working relationship
between these people-centred functions as we seek to increase the
contribution of our volunteers both by volume and by breadth, with the
objective that all our operational areas gain from the support of suitably
able volunteers.
