Job summary
We work very closely with patients and those important to them, offering, psychological and emotional support.
Here at SRH, an innovative and adaptable approach is important along with the ability to work autonomously and as part of a team. In return you will gain a supportive working environment.
Main duties of the job
Job Summary:
Responsible for the Bereavement Placement Service
including coordinating and managing students/volunteers on placement, provision
of group clinical supervision and provision of professional clinical
counselling for clients with complex grief.
About us
We are a 13 bedded hospice, serving the communities of Merton and Sutton by supporting those with life limiting conditions to live their lives as fully as possible. Caring for people at the end of their lives can be challenging, but it can also be immensely rewarding.
Working at St Raphaels means being part of a small, friendly and forward thinking team; we work collaboratively and every voice is important. We are ambitious; committed to developing and supporting our staff, whilst providing an excellent standard of care to our patients and those important to them.
Job description
Job responsibilities
Job Summary:
- To manage referrals
into the bereavement counselling service from the Bereavement Support
Administrator.
- To assess clients awaiting
bereavement support via telephone/or in person when required and allocate to
students/volunteers.
- To take responsibility
for participating in recruitment of new students on placement, and delivery of induction
and/or training to students when they commence their role, in coordination with
Volunteer Service Lead.
- To provide support
and clinical guidance to students on placement as required.
- To provide individual
counselling for clients who experience complex grief (when referral not
suitable for volunteers or students due to higher risk).
- To be responsible
for the management of own small case load.
- To attend monthly
managerial supervision meeting with Psychological Lead.
- To liaise
effectively with all staff both clinical and administrative within the hospice.
-
To liaise with
other health and social care staff, e.g. GPs, social workers, or mental health
services.
-
To develop
relationships with colleges/training institutions.
-
To keep accurate
and timely up to date electronic clinical records of all work with clients and
ensure students/volunteers do the same.
-
To maintain all
records in accordance with the Data Protection Act/GDPR.
-
To communicate to
senior medical, nursing, and psychosocial team all areas of risk to clients in
the bereavement service.
-
To keep accurate
and up to date records of annual leave, study leave and expenses.
-
To maintain
confidentiality of all information in relation to your work in the
hospice. This includes confidentiality
of information regarding clients, hospice staff and volunteers.
-
To demonstrate understanding
and awareness of circumstances when it is necessary to reveal client
information to other professionals.
-
To work within the
BACP Ethical Framework.
-
To work within the
hospice codes of conduct and policies.
-
To attend monthly
individual supervision with a professional supervisor.
-
To attend
appropriate professional training events to ensure continued professional
development.
-
To complete all
mandatory and statutory training in line with role requirements.
-
To maintain a
contemporary knowledge of counselling
and palliative care.
-
To participate in
appraisals by line manager.
Job description
Job responsibilities
Job Summary:
- To manage referrals
into the bereavement counselling service from the Bereavement Support
Administrator.
- To assess clients awaiting
bereavement support via telephone/or in person when required and allocate to
students/volunteers.
- To take responsibility
for participating in recruitment of new students on placement, and delivery of induction
and/or training to students when they commence their role, in coordination with
Volunteer Service Lead.
- To provide support
and clinical guidance to students on placement as required.
- To provide individual
counselling for clients who experience complex grief (when referral not
suitable for volunteers or students due to higher risk).
- To be responsible
for the management of own small case load.
- To attend monthly
managerial supervision meeting with Psychological Lead.
- To liaise
effectively with all staff both clinical and administrative within the hospice.
-
To liaise with
other health and social care staff, e.g. GPs, social workers, or mental health
services.
-
To develop
relationships with colleges/training institutions.
-
To keep accurate
and timely up to date electronic clinical records of all work with clients and
ensure students/volunteers do the same.
-
To maintain all
records in accordance with the Data Protection Act/GDPR.
-
To communicate to
senior medical, nursing, and psychosocial team all areas of risk to clients in
the bereavement service.
-
To keep accurate
and up to date records of annual leave, study leave and expenses.
-
To maintain
confidentiality of all information in relation to your work in the
hospice. This includes confidentiality
of information regarding clients, hospice staff and volunteers.
-
To demonstrate understanding
and awareness of circumstances when it is necessary to reveal client
information to other professionals.
-
To work within the
BACP Ethical Framework.
-
To work within the
hospice codes of conduct and policies.
-
To attend monthly
individual supervision with a professional supervisor.
-
To attend
appropriate professional training events to ensure continued professional
development.
-
To complete all
mandatory and statutory training in line with role requirements.
-
To maintain a
contemporary knowledge of counselling
and palliative care.
-
To participate in
appraisals by line manager.
Person Specification
Qualifications
Essential
- Essential
- Recognised diploma or degree in counselling or psychotherapy.
- BACP accredited or working towards accreditation and up to date with professional requirements for continuous professional training (CPD).
- Experience of bereavement counselling and knowledge of complex grief interventions
- Experience of working with individuals facing major loss and the impact this has on them and their families
- Experience of delivering training in bereavement
- Clinical supervision on students/volunteers on placement
- Managing students/volunteers on placement
- Good knowledge of theoretical approaches to counselling
- Understanding of the psychological processes involved in loss and grief
- Understanding of the concept of psychological and spiritual pain
- Understanding of the psychological aspects of death and dying
- Understanding of the importance of keeping accurate and up to date clinical records
- Experience of working within multi-disciplinary clinical teams.
- Ability to engage with individuals at a time of deep personal crises in their lives
- Ability to work as a member of a team and be a collaborative and inclusive team player
- Excellent communications skills, both verbal and written
- Good working knowledge of using Microsoft Office applications and Outlook.
- Respect for individuals, patients and those important to them, hospice staff and volunteers.
- Ability to work within the ethos of the hospice.
- The capacity for personal reflection
- Experience of personal therapy.
Desirable
- Desirable
- Understanding of psychological dynamics within families
- Experience of working with individuals and families affected by chronic and terminal illness
- Experience of working with individuals who are dying
- Experience of working with individuals and families in major crises.
- Experience of working within the healthcare field
Person Specification
Qualifications
Essential
- Essential
- Recognised diploma or degree in counselling or psychotherapy.
- BACP accredited or working towards accreditation and up to date with professional requirements for continuous professional training (CPD).
- Experience of bereavement counselling and knowledge of complex grief interventions
- Experience of working with individuals facing major loss and the impact this has on them and their families
- Experience of delivering training in bereavement
- Clinical supervision on students/volunteers on placement
- Managing students/volunteers on placement
- Good knowledge of theoretical approaches to counselling
- Understanding of the psychological processes involved in loss and grief
- Understanding of the concept of psychological and spiritual pain
- Understanding of the psychological aspects of death and dying
- Understanding of the importance of keeping accurate and up to date clinical records
- Experience of working within multi-disciplinary clinical teams.
- Ability to engage with individuals at a time of deep personal crises in their lives
- Ability to work as a member of a team and be a collaborative and inclusive team player
- Excellent communications skills, both verbal and written
- Good working knowledge of using Microsoft Office applications and Outlook.
- Respect for individuals, patients and those important to them, hospice staff and volunteers.
- Ability to work within the ethos of the hospice.
- The capacity for personal reflection
- Experience of personal therapy.
Desirable
- Desirable
- Understanding of psychological dynamics within families
- Experience of working with individuals and families affected by chronic and terminal illness
- Experience of working with individuals who are dying
- Experience of working with individuals and families in major crises.
- Experience of working within the healthcare field
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
