Royal Trinity Hospice

Band 3 Healthcare Assistant

The closing date is 11 November 2025

Job summary

Salary: AfC Band 3 - £30,546 - £32,207 pa including HCAs (pro rata of AfC B3 if part time)

Hours: Full time hours (37.5 hours) and Part time hours available

Were looking for dynamic and enthusiastic Health Care Assistant who can drive forward Trinitys vision and values and ensure safe, outstanding care for patients. Together, the inpatient unit (IPU) team at Trinity makes a real difference to the lives of people affected by serious long-term conditions and helps set the standard for specialist palliative and end of life care.

By coming to work at Trinity you will be joining a dedicated team with a shared ambition to provide the best quality care for our patients, helping them to make the best of every moment.

Since the start of the coronavirus pandemic we have worked hard to balance our two priorities of ensuring patients continue to receive the best care and providing a safe environment for our staff to work in. The successful candidate will play an important part in ensuring that the entire IPU team continues to be effective, safe and resilient as the pandemic continues to generate new challenges.

In August 2019 the Care Quality Commission rated our care as Outstanding. We provide our people with the training, personal development and support that they need to do what they do best, to learn, and grow.

If you choose to apply to join us, we hope you will share our commitment to excellence, continuous improvement and development.

Main duties of the job

  • Help patients, and those important to them, to be in control of the care and support they receive, promoting self-care as much as possible.
  • Provide, under the guidance of registered nurse, high quality and compassionate physical, psychosocial and spiritual care for patients and the people important to them.
  • Carry out a range of care and support procedures as specified in the patients plan of care
  • Obtain the knowledge and skills needed to provide effective and compassionate end of life care and support to patients and those important to them.
  • Participate in ongoing training provided by Royal Trinity to achieve the competence required for the role.

Skills and experience required

  • Level 2 Diploma in Health and Social Care or equivalent (Band 3 HCA requirement)
  • Ability to work within the nursing and multi-professional team and to cope with the demands of working on the inpatient unit at the hospice
  • Experience of providing health care for patients in a health or social care setting and understanding the needs of a terminally ill patient
  • Able to demonstrate empathy and understanding of the issues encountered both by people approaching the end of life and those close to them
  • A passion for working with and supporting the needs of adults with a life-limiting condition, with a real commitment to delivering the highest level of care at all times.
  • Excellent communication skills and be able to work collaboratively with all members of the multidisciplinary team.

About us

Benefits

  • We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
  • Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
  • A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
  • Cycle to work scheme and interest-free season ticket loans available
  • Free eyesight test for DSE users and a contribution towards the cost of glasses
  • 25% store discount in Trinity shops
  • Life assurance cover
  • Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
  • Regular ballots for donated free tickets and prizes
  • Access to courses of free counselling on the phone or face to face

Read more about the other benefits of working in the hospice including training and development, environment and culture

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0132-25-0036

Job locations

30 Clapham Common North Side

London

SW4 0RN


Job description

Job responsibilities

As part of a multi-disciplinary team, assist registered nursing staff provide high quality, effective and compassionate physical, psychosocial and spiritual end of life care and support to patients and those important to them, as specified in individual care plans and to the standards specified in the Code of Conduct for Healthcare Support Workers (Department Health, 2015). Support and supervise band 2 Health Care Assistants under the guidance of a registered nurse and delegate work to them.

Job description

Job responsibilities

As part of a multi-disciplinary team, assist registered nursing staff provide high quality, effective and compassionate physical, psychosocial and spiritual end of life care and support to patients and those important to them, as specified in individual care plans and to the standards specified in the Code of Conduct for Healthcare Support Workers (Department Health, 2015). Support and supervise band 2 Health Care Assistants under the guidance of a registered nurse and delegate work to them.

Person Specification

Qualifications

Essential

  • Basic literacy and numeracy skills
  • Care Certificate
  • Level 2 Diploma in Health and Social Care or equivalent
  • Willingness to undertake Level 3 Diploma in Health Care and complete within 2 years of employment
Person Specification

Qualifications

Essential

  • Basic literacy and numeracy skills
  • Care Certificate
  • Level 2 Diploma in Health and Social Care or equivalent
  • Willingness to undertake Level 3 Diploma in Health Care and complete within 2 years of employment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN


Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN


Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Advisor

Helena O'Donnell

recruitment@royaltrinityhospice.london

02077871000

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0132-25-0036

Job locations

30 Clapham Common North Side

London

SW4 0RN


Supporting documents

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