Job summary
PBS Team Leader
North Walsham Norfolk
Permanent, Full time 37.5 hours per week 22.5 hours
per week on rota
Pay £27,000 and great benefits including Health Cash
Plan
Join us in this great and rewarding job, as our Team Leader (known
Internally as Positive Behavioural Support Team Leader) for one of our complex
care services in North Walsham. Youll manage our team of support workers to
provide person-centred and
strengths-based support to our customer (let's call them H) and help
them reach their full potential.
Main duties of the job
Typical day as our Team Leader
Helping H overcome barriers and help them lead
a fulfilling and meaningful life and reach their true potential.
Recognising their strengths and abilities and
help them take the small steps at their pace, never losing sight of their
dreams and aspirations!
Supporting H using Positive Behavioural
Support model to promote independence and social inclusion through person
centred support.The team use the PROACT-SCIPt model to
minimise crisis interventions.
Monitoring our customers mental and physical health to
identify any signs of deterioration and take positive risk management to their
health and wellbeing.
Line management of a team of support workers. Motivating,
directing, guiding, coaching, and supporting your team to work with our
customer.
Keeping support plans and risk assessments up
to date to reflect the practice required by Hs team.
Ensuring that the service is compliant with
CQC requirements and that high standards of care are maintained.
About us
Youll join our Registered Manager Glen and our other Norfolk team
leaders, were super passionate about what we do! We also have our own clinical
colleagues who will be able to support you and your team to deliver the best
service possible. Were really proud of how were setting up our new care
services in Norfolk and are continuing to grow over the next few months.
A place where you belong
Great things happen when we can be ourselves at work. We want all
our colleagues to be who they truly are here. Our internal diversity networks,
peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be
our best. Together we make Home Group a
great place to work!
Job description
Job responsibilities
Youll manage a team of PBS Support Workers centred around a customer with complex
presentation, which may include, learning disabilities, mental health issues, autism and
communication differences alongside ongoing physical health conditions. They may also have a
forensic background.
You and your team will support customers with any aspect of their day to day living. Youll work
in a person-centred, strengths-based and psychologically informed way, so they can enjoy the
best possible quality of life. Youll develop and review your customers individual LIFE (Living
independently feeling enabled) work book which enables your customer to live as independently
possible.
Youll be in regular contact with your Manager updating, escalating and reporting on all aspects
of the service delivery.
Youll be responsible for planning and overseeing complex support working with customers who
display behaviours of concern and may require personal care working alongside Home Groups
local multi-disciplinary team.
Support and interventions are planned in a person-centred, strengths-based, and
psychologically informed way, working with our clinical colleagues and managers, and by
involving customers and their support network in the creation of their LIFE book. Thereby
ensuring that customers aspirations and preferences are achieved, and their needs are met.
Line management including monitoring, mentoring and guidance is provided to PBS Support
Workers to ensure customers have a brilliant team in a culture of creativity, reflective practice
and continuous improvement.
Personal care (for example bathing, toileting and dressing) is delivered in a psychologically
informed, person centred, and strengths-based way to facilitate increased independence. This
may involve leading and providing direct support with more complex aspects of personal care.
Customers are living their happiest life through regular interaction with their family and friends,
and the wider community. They will be instrumental in creating a rich programme of activities,
important to and for them, aimed at reducing social isolation and improving their quality of life,
through wellbeing, skills and physical health outcomes.
Health determinants are improving through collaborative working with colleagues and external
organisations, for example, medicines optimisation using STOMP principles, aimed at keeping
customers safe in the community and avoiding hospital admissions.
An inclusive, safe and tailored home is maintained which promotes sensory wellbeing and adapts
to customers individual needs. Creative solutions are utilised, including assistive living
technology that enable the customers to have choice and control to develop and maintain their
independence.
Customers are always listened to and their voices heard. Their chosen communication methods
are implemented. The voices of family and friends are valued and are included with the
customers agreement.
Safety and wellbeing of customers and colleagues is ensured through positive risk management
and a rolling audit programme in areas such as personal care and infection prevention and
control. This includes identifying changes or deterioration in their health and wellbeing and
escalating appropriately to the relevant colleague or healthcare professional.
Customers receive the best care and holistic support through working collaboratively with
external organisations, including multi agency panels where required. Customers who may
present behaviours that challenge are supported by liaising with the relevant professionals.
Dignity and respect are maintained at all times.
Customers are safeguarded from harm through the completion of Mental Capacity Act
assessments and other relevant screening tools as well as leading on Deprivation of Liberty
Safeguards referrals and reporting of incidents.
Job description
Job responsibilities
Youll manage a team of PBS Support Workers centred around a customer with complex
presentation, which may include, learning disabilities, mental health issues, autism and
communication differences alongside ongoing physical health conditions. They may also have a
forensic background.
You and your team will support customers with any aspect of their day to day living. Youll work
in a person-centred, strengths-based and psychologically informed way, so they can enjoy the
best possible quality of life. Youll develop and review your customers individual LIFE (Living
independently feeling enabled) work book which enables your customer to live as independently
possible.
Youll be in regular contact with your Manager updating, escalating and reporting on all aspects
of the service delivery.
Youll be responsible for planning and overseeing complex support working with customers who
display behaviours of concern and may require personal care working alongside Home Groups
local multi-disciplinary team.
Support and interventions are planned in a person-centred, strengths-based, and
psychologically informed way, working with our clinical colleagues and managers, and by
involving customers and their support network in the creation of their LIFE book. Thereby
ensuring that customers aspirations and preferences are achieved, and their needs are met.
Line management including monitoring, mentoring and guidance is provided to PBS Support
Workers to ensure customers have a brilliant team in a culture of creativity, reflective practice
and continuous improvement.
Personal care (for example bathing, toileting and dressing) is delivered in a psychologically
informed, person centred, and strengths-based way to facilitate increased independence. This
may involve leading and providing direct support with more complex aspects of personal care.
Customers are living their happiest life through regular interaction with their family and friends,
and the wider community. They will be instrumental in creating a rich programme of activities,
important to and for them, aimed at reducing social isolation and improving their quality of life,
through wellbeing, skills and physical health outcomes.
Health determinants are improving through collaborative working with colleagues and external
organisations, for example, medicines optimisation using STOMP principles, aimed at keeping
customers safe in the community and avoiding hospital admissions.
An inclusive, safe and tailored home is maintained which promotes sensory wellbeing and adapts
to customers individual needs. Creative solutions are utilised, including assistive living
technology that enable the customers to have choice and control to develop and maintain their
independence.
Customers are always listened to and their voices heard. Their chosen communication methods
are implemented. The voices of family and friends are valued and are included with the
customers agreement.
Safety and wellbeing of customers and colleagues is ensured through positive risk management
and a rolling audit programme in areas such as personal care and infection prevention and
control. This includes identifying changes or deterioration in their health and wellbeing and
escalating appropriately to the relevant colleague or healthcare professional.
Customers receive the best care and holistic support through working collaboratively with
external organisations, including multi agency panels where required. Customers who may
present behaviours that challenge are supported by liaising with the relevant professionals.
Dignity and respect are maintained at all times.
Customers are safeguarded from harm through the completion of Mental Capacity Act
assessments and other relevant screening tools as well as leading on Deprivation of Liberty
Safeguards referrals and reporting of incidents.
Person Specification
Qualifications
Essential
- Level 4 Diploma in Adult Health & Social Care or equivalent, or prepared to work towards it.
Desirable
- Experience of working with customers who may display significant behaviours of concern.
- It would be great if you have experience of working with the relevant customer group.
- Positive Behavioural Support experience.
Person Specification
Qualifications
Essential
- Level 4 Diploma in Adult Health & Social Care or equivalent, or prepared to work towards it.
Desirable
- Experience of working with customers who may display significant behaviours of concern.
- It would be great if you have experience of working with the relevant customer group.
- Positive Behavioural Support experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
