General Practice Assistant

Job description

Job responsibilities

Other duties

Working under the supervision of a doctor as part of a medical team.

Maintain a good working knowledge of health and safety procedures.

Have direct contact with patients, take medical histories, carry out physical examinations, and update records.

Attend training and development activities as identified and participate in meetings as required.

Make diagnoses, analyse test results, and deliver treatment, support clinical care for people with long-term conditions. Consider prescribing and other necessary clinical interventions.

Work to a professional code of ethics.

Provide varied support to patients and show flexibility in your role.

To undertake any other duties appropriate to the grade and purpose of the job as may be agreed by the post holder.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with lead GPs and other members of the team.

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Confidentiality

While seeking treatment, patients entrust us with or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Person Specification

Qualifications

Essential

• GP Assistant Certificate qualification.
• Evidence of a consistent pattern of learning from education, training and experience

Desirable

• Qualified in phlebotomy.
• Relevant degree or training experience.

Experience

Essential

• Communication and relationship building
• Experience in health or social care.
• Experience of developing relationships with a wide variety of people
• Highly organised.

Desirable

• Experienced medical administrators, with excellent IT and typing skills.
• Experience working within primary care.

Skills and Knowledge

Essential

• Understanding of human needs physical, emotional, social.
• Proven ability to recognise and manage risk.
• Knowledge of the needs of vulnerable adults, safeguarding and the associated legislative framework
• Be familiar in all mediums of communications, such as email, tasks, telephone etc.
• Understanding of basic health and social care terminology.
• Good interpersonal skills especially in communication with patients and carers.
• Ability to communicate confidently with staff of all seniority levels- appropriate rapport with their lead GP.
• Ability to work well across teams
• Good time management and prioritisations skills, ability to work to strict deadlines
• Ability to work on own initiative without direct supervision, understanding where clinical input is needed
• IT skills and experience in the use of Microsoft Excel.
• Comfortable working in busy environment and able to maintain high level of attention to detail when under pressure.

Desirable

• Familiarity with IT systems currently in use in health and social care settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waltham Forest Federated GP Network

Address

Station Approach

Walthamstow

E17 7LP

Employer's website

https://wfgpfednet.co.uk/ (Opens in a new tab)