Hammersmith & Fulham, Ealing & Hounslow Mind

Mental Health Advisor

Information:

This job is now closed

Job summary

The purpose of the Circle is to help alleviate mental health and wellbeing during heightened arousal or crisis through supportive therapeutic provision within the local community facilitated by the Circle team. As a Mental Health Practitioner, you will be a core member of the Circle team working with CYPs between the ages of 5 - 18 years old who present or are referred to the Circle.

This Mental Health Advisor role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT and some experience of working with CYPs presenting with difficulties related to their MH that can work within a small multi-disciplinary crisis containment team.

The Circle will mainly deliver short-term support in crisis using evidence based therapeutic treatment modalities on-site. There will also be ongoing support for these CYP facilitated through liaison with HFEH Minds in-house social prescribing services to ensure a seamless onward transition to self-management, relevant specialist Community Mental Health services, Social Care or other relevant partner agencies where required.

As this is an HFEH Mind service we value both CYPs and parent/carer views in defining and utilising specific therapeutic approaches to improve and sustain CYP mental health and wellbeing.

Main duties of the job

The Mental Health Advisor role is a key part of the HFEH Mind Complex Needs Hub and providing flexible and evidence-based episodes of crisis care and treatment to young people age 5 - 18 presenting to our crisis café. Your role will include the mental health support and psychoeducation for CYPs who are experiencing acute crisis. The Mental Health Advisor will work in partnership with the Circle Practitioners to alleviate MH Wellbeing and offer support through de-escalation; identifying and creating back up support systems; psychoeducation, problem solving, relaxation/mindfulness events; facilitating phone calls and assisting young people to navigate community support primarily at the Circle base.

The aim of the service is to provide psychosocial, holistic support in crisis that is helps de-escalate crisis presentations, problem solve difficult circumstances, guide MH self-management and subsequently alleviate MH wellbeing for all CYPs accessing the service.

You will support CYP by providing a systematic approach to CYP mental health that will include:

De-escalation and relaxation in the café as a therapeutic space

Understand the risk formulation

Co- produce a safety plan with the CYP, parents and/referrer.

Work collaboratively with other members of the team to alleviate stimulus presentation through appropriate containment and support the co-production of health alternative responses and/behaviours.

About us

Hammersmith, Fulham, Ealing and Hounslow Mind are a specialist mental health provider and part of the Mind Federation. We provide support to empower anyone experiencing a mental health problem.

Details

Date posted

22 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,365 to £28,988 a year depending on relevant experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0110-23-0040

Job locations

Circle

44-46 South Ealing Road

London

W5 4QA


Job description

Job responsibilities

Key Responsibilities

Service Delivery:

Work as part of a multi-disciplinary team by providing containment and care to service users attending the Circle under direct supervision as required.

Support children and young people, their parents/carers, families referred or presenting to the Circle in the self-management of presenting difficulties.

Provide practical 1:1 support through onboarding and telephone engagement as required.

Assist in implementing the delivery of programmes of care as requested by Band 5-7 staff within the Circle including supporting CYP attendance at the Circle from various community locations.

Support the design of training materials and co-facilitate group or workshop delivery to promote emotional regulation, crisis identification and management, mental health awareness and self-care as requested by Band 5-7 staff within the Circle.

Awareness of community resources by developing local knowledge of the area, its services and facilities. Responsible for mapping these services, creating and updating as a service resource to work from.

Supporting appropriate signposting and partner agency referrals for service users where the need for additional support is identified and agreed with CYP, CYPs parent or carer by Band 5, 6 & 7 staff within the Circle.

Support the delivery of workshops and peer discussion groups as required by the team.

Ability to recognise Safeguarding situations; be aware of and adhere to Safeguarding Guidelines; know when to inform and share these concerns with other colleagues and raise safeguarding alerts.

Observe and report any changes in the service users physical, mental health and behaviour to the Circle Band 6 and 7 colleagues and during handover huddles.

Support other Youth Services service delivery, when required and agreed with Team Manager.

Support the development of Youth Services tools, materials and services including carrying out audits and preparing service data for stakeholder presentation, training and wider service presentations.

Participate in the assessment, planning, implementation and evaluation of crisis interventions under direct or indirect supervision of the Band 5, 6 or 7.

Participate in the regular case and service reviews or discussions and have support responsibilities for cases.

Initiate, organise and evaluate practical support with therapeutic/clinical advice as agreed with or under the supervision of Band 5, 6 and 7.

To utilise skills flexibly and effectively so that interventions and practical support can be creatively thought about and facilitated in the Circle or other appropriate settings.

Service Accountability:

  • Support the monitoring and evaluation of the effectiveness of the services delivered under the guidance of supervisor.
  • Contribute to gathering and presenting information for quarterly monitoring reports.
  • Maintain records of clinical activity in accordance with wider and local service policies and procedures by keeping administrative processes, databases and client records up to date.
  • Maintain accurate and timely information, documentation and reporting systems in accordance with agreed standards, HFEH Policies, Circle Procedures and the Data Protection Act.
  • Awareness of the HFEH Mind Complaint Policy in order to promote excellence of service and consumer satisfaction.
  • Work within the constructs of and adhere to HFEH Mind and Circle agreed Covid-19 protocols/requirements.
  • Adhere to established policies, procedures, protocols within the service and those specifically relating to HFEH Mind and the Circle Team.
  • Appropriately and without undue delay seek support and consultation regarding any MSS cases or new referrals.
  • Maintain an awareness in the field of CYP mental health and managing Crisis by attending training courses and workshops and accessing up to date literature.

Participate in regular shared learning activities and developmental experiences across CAMHS.

  • To participate in new service initiatives designed to improve efficiency and outcomes for children, young people and their families.

Ensure that allsupport provided from has an inclusive values base which recognises and respects difference.

Maintain comprehensive records of all training and intervention activity

Monitor and track progress against access targets for your caseload and develop plans with your supervisor to reach access targets

Attend relevant educational opportunities in line with identified professional objectives

Carry out additional tasks as required by the Circle service and core HFEH Mind service.

Partnership Working:

  • To maintain and nurture a positive working relationship with partners
  • To liaise with and develop positive partnerships and relationships with other services.

Administration:

  • To receive/attend regular group and 1:1 supervision clinical and management supervision and participate in appraisal processes as required.
  • To attend handover meetings; case review meetings and/consultation; regular team and handover meetings as required.
  • To travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with Band 6/7 for the purpose of Team representation, redeployment or specific service user needs.
  • To attend mandatory in-house and relevant external training opportunities, to support own ongoing development.

Job description

Job responsibilities

Key Responsibilities

Service Delivery:

Work as part of a multi-disciplinary team by providing containment and care to service users attending the Circle under direct supervision as required.

Support children and young people, their parents/carers, families referred or presenting to the Circle in the self-management of presenting difficulties.

Provide practical 1:1 support through onboarding and telephone engagement as required.

Assist in implementing the delivery of programmes of care as requested by Band 5-7 staff within the Circle including supporting CYP attendance at the Circle from various community locations.

Support the design of training materials and co-facilitate group or workshop delivery to promote emotional regulation, crisis identification and management, mental health awareness and self-care as requested by Band 5-7 staff within the Circle.

Awareness of community resources by developing local knowledge of the area, its services and facilities. Responsible for mapping these services, creating and updating as a service resource to work from.

Supporting appropriate signposting and partner agency referrals for service users where the need for additional support is identified and agreed with CYP, CYPs parent or carer by Band 5, 6 & 7 staff within the Circle.

Support the delivery of workshops and peer discussion groups as required by the team.

Ability to recognise Safeguarding situations; be aware of and adhere to Safeguarding Guidelines; know when to inform and share these concerns with other colleagues and raise safeguarding alerts.

Observe and report any changes in the service users physical, mental health and behaviour to the Circle Band 6 and 7 colleagues and during handover huddles.

Support other Youth Services service delivery, when required and agreed with Team Manager.

Support the development of Youth Services tools, materials and services including carrying out audits and preparing service data for stakeholder presentation, training and wider service presentations.

Participate in the assessment, planning, implementation and evaluation of crisis interventions under direct or indirect supervision of the Band 5, 6 or 7.

Participate in the regular case and service reviews or discussions and have support responsibilities for cases.

Initiate, organise and evaluate practical support with therapeutic/clinical advice as agreed with or under the supervision of Band 5, 6 and 7.

To utilise skills flexibly and effectively so that interventions and practical support can be creatively thought about and facilitated in the Circle or other appropriate settings.

Service Accountability:

  • Support the monitoring and evaluation of the effectiveness of the services delivered under the guidance of supervisor.
  • Contribute to gathering and presenting information for quarterly monitoring reports.
  • Maintain records of clinical activity in accordance with wider and local service policies and procedures by keeping administrative processes, databases and client records up to date.
  • Maintain accurate and timely information, documentation and reporting systems in accordance with agreed standards, HFEH Policies, Circle Procedures and the Data Protection Act.
  • Awareness of the HFEH Mind Complaint Policy in order to promote excellence of service and consumer satisfaction.
  • Work within the constructs of and adhere to HFEH Mind and Circle agreed Covid-19 protocols/requirements.
  • Adhere to established policies, procedures, protocols within the service and those specifically relating to HFEH Mind and the Circle Team.
  • Appropriately and without undue delay seek support and consultation regarding any MSS cases or new referrals.
  • Maintain an awareness in the field of CYP mental health and managing Crisis by attending training courses and workshops and accessing up to date literature.

Participate in regular shared learning activities and developmental experiences across CAMHS.

  • To participate in new service initiatives designed to improve efficiency and outcomes for children, young people and their families.

Ensure that allsupport provided from has an inclusive values base which recognises and respects difference.

Maintain comprehensive records of all training and intervention activity

Monitor and track progress against access targets for your caseload and develop plans with your supervisor to reach access targets

Attend relevant educational opportunities in line with identified professional objectives

Carry out additional tasks as required by the Circle service and core HFEH Mind service.

Partnership Working:

  • To maintain and nurture a positive working relationship with partners
  • To liaise with and develop positive partnerships and relationships with other services.

Administration:

  • To receive/attend regular group and 1:1 supervision clinical and management supervision and participate in appraisal processes as required.
  • To attend handover meetings; case review meetings and/consultation; regular team and handover meetings as required.
  • To travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with Band 6/7 for the purpose of Team representation, redeployment or specific service user needs.
  • To attend mandatory in-house and relevant external training opportunities, to support own ongoing development.

Person Specification

Qualifications

Essential

  • College level education with min 5 GCSEs or 2 A levels at a minimum grade D with NVQ care level 4 and above or equivalent or Higher Education Certificate/BTEC/Higher Education Diploma/Foundation Degree/ Undergraduate Degree/Degree Apprenticeship.

Desirable

  • Degree in psychology, health, and social care or equivalent.

Experience

Essential

  • Minimum two years experience of supporting children and/young people in a mental health service or similar role in a paid of volunteer capacity.
  • Experience in delivering programmes and workshops to groups
  • Minimum six months experience in delivering 1:1 practical support.
  • Working knowledge of child and adult safeguarding
  • Experience of working with parents and carers.
  • Experience of using Microsoft Office package
  • Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into employment policies and practices
Person Specification

Qualifications

Essential

  • College level education with min 5 GCSEs or 2 A levels at a minimum grade D with NVQ care level 4 and above or equivalent or Higher Education Certificate/BTEC/Higher Education Diploma/Foundation Degree/ Undergraduate Degree/Degree Apprenticeship.

Desirable

  • Degree in psychology, health, and social care or equivalent.

Experience

Essential

  • Minimum two years experience of supporting children and/young people in a mental health service or similar role in a paid of volunteer capacity.
  • Experience in delivering programmes and workshops to groups
  • Minimum six months experience in delivering 1:1 practical support.
  • Working knowledge of child and adult safeguarding
  • Experience of working with parents and carers.
  • Experience of using Microsoft Office package
  • Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into employment policies and practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hammersmith & Fulham, Ealing & Hounslow Mind

Address

Circle

44-46 South Ealing Road

London

W5 4QA


Employer's website

https://www.hfmind.org.uk/ (Opens in a new tab)

Employer details

Employer name

Hammersmith & Fulham, Ealing & Hounslow Mind

Address

Circle

44-46 South Ealing Road

London

W5 4QA


Employer's website

https://www.hfmind.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Circle Team Manager

Anya Aggarwal

anya.aggarwal@hfehmind.org.uk

Details

Date posted

22 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,365 to £28,988 a year depending on relevant experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0110-23-0040

Job locations

Circle

44-46 South Ealing Road

London

W5 4QA


Supporting documents

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