Job summary
The purpose of the Circle is to help alleviate mental health and wellbeing during heightened arousal or crisis through supportive therapeutic provision within the local community facilitated by the Circle team. As a MH Practitioner, you will be a core member of the Circle team working with Children and Young People (CYP) between the ages of 5 - 18 years old who present or are referred to the Circle.
This role would suit an experienced MH Youth Worker, CAMHS
support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional
Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions
like CBT and some experience of working with CYPs presenting with difficulties
related to their MH that can work within a small multi-disciplinary crisis
containment team.
The Circle will deliver short-term support in crisis using evidence based therapeutic treatment modalities on- site. There will also be ongoing support for these CYP facilitated through liaison with HFEH Minds in-house social prescribing services to ensure a seamless onward transition to self-management, relevant specialist Community Mental Health services, Social Care or other relevant partner agencies where required.
Main duties of the job
The Mental Health Advisor role is a key
part of the HFEH Mind Complex Needs Hub and providing flexible and evidence-based episodes of crisis
care and treatment to young people age 5 - 18 presenting to our crisis café. Your role will include the mental
health support and psychoeducation for CYPs who are experiencing acute crisis.
The Mental Health Advisor will work in partnership with the Circle Practitioners
to alleviate MH Wellbeing and offer support through de-escalation; identifying
and creating back up support systems; psychoeducation, problem solving, relaxation/mindfulness
events; facilitating phone calls and assisting young people to navigate
community support primarily at the Circle base.
The aim of the service is to provide psychosocial, holistic support in
crisis that is helps de-escalate crisis presentations, problem solve difficult
circumstances, guide MH self-management and subsequently alleviate MH wellbeing
for all CYPs accessing the service.
About us
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
Were here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job description
Job responsibilities
Service Delivery:
- Work as part of a multi-disciplinary team by providing containment and care to service users attending the Circle under direct supervision as required.
- Support children and young people, their parents/carers, families referred or presenting to the Circlein the self-management of presenting difficulties.
- Provide practical 1:1 support through onboarding and telephone engagement as required.
- Assist in implementing the delivery of programmes of care as requested by Band 5-7 staff within the Circleincluding supporting CYP attendance at the Circlefrom various community locations.
- Support the design of training materials and co-facilitate group or workshop delivery to promote emotional regulation, crisis identification and management, mental health awareness and self-care as requested by Band 5-7 staff within the Circle.
- Awareness of community resources by developing local knowledge of the area, its services and facilities. Responsible for mapping these services, creating and updating as a service resource to work from.
- Supporting appropriate signposting and partner agency referrals for service users where the need for additional support is identified and agreed with CYP, CYPs parent or carer by Band 5, 6 & 7 staff within the Circle.
- Support the delivery of workshops and peer discussion groups as required by the team.
- Ability to recognise Safeguarding situations; be aware of and adhere to Safeguarding Guidelines; know when to inform and share these concerns with other colleagues and raise safeguarding alerts.
- Observe and report any changes in the service users physical, mental health and behaviour to the CircleBand 6 and 7 colleagues and during handover huddles.
- Support other Youth Services service delivery, when required and agreed with Team Manager.
- Support the development of Youth Services tools, materials and services including carrying out audits and preparing service data for stakeholder presentation, training and wider service presentations.
- Participate in the assessment, planning, implementation and evaluation of crisis interventions under direct or indirect supervision of the Band 5, 6 or 7.
- Participate in the regular case and service reviews or discussions and have support responsibilities for cases.
- Initiate, organise and evaluate practical support with therapeutic/clinical advice as agreed with or under the supervision of Band 5, 6 and 7.
- To utilise skills flexibly and effectively so that interventions and practical support can be creatively thought about and facilitated in the MSS or other appropriate settings.
Service Accountability:
- Support the monitoring and evaluation of the effectiveness of the services delivered under the guidance of supervisor.
- Contribute to gathering and presenting information for quarterly monitoring reports.
- Maintain records of clinical activity in accordance with wider and local service policies and procedures by keeping administrative processes, databases and client records up to date.
- Maintain accurate and timely information, documentation and reporting systems in accordance with agreed standards, HFEH Policies, MSS Procedures and the Data Protection Act.
- Awareness of the HFEH Mind Complaint Policy in order to promote excellence of service and consumer satisfaction.
- Work within the constructs of and adhere to HFEH Mind and Circleagreed Covid-19 protocols/requirements.
- Adhere to established policies, procedures, protocols within the service and those specifically relating to HFEH Mind and the CircleTeam.
- Appropriately and without undue delay seek support and consultation regarding any Circlecases or new referrals.
- Maintain an awareness in the field of CYP mental health and managing Crisis by attending training courses and workshops and accessing up to date literature.
- Participate in regular shared learning activities and developmental experiences across CAMHS.
- To participate in new service initiatives designed to improve efficiency and outcomes for children, young people and their families.
- Ensure that all support provided from has an inclusive values base which recognises and respects difference.
- Maintain comprehensive records of all training and intervention activity
- Monitor and track progress against access targets for your caseload and develop plans with your supervisor to reach access targets
- Attend relevant educational opportunities in line with identified professional objectives
- Carry out additional tasks as required by the Circleservice and core HFEH Mind service.
Partnership Working:
- To maintain and nurture a positive working relationship with partners
- To liaise with and develop positive partnerships and relationships with other services.
Administration:
- To receive/attend regular group and 1:1 supervision clinical and management supervision and participate in appraisal processes as required.
- To attend handover meetings; case review meetings and/consultation; regular team and handover meetings as required.
- To travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with Band 6/7 for the purpose of Team representation, redeployment or specific service user needs.
- To attend mandatory in-house and relevant external training opportunities, to support own ongoing development.
Job description
Job responsibilities
Service Delivery:
- Work as part of a multi-disciplinary team by providing containment and care to service users attending the Circle under direct supervision as required.
- Support children and young people, their parents/carers, families referred or presenting to the Circlein the self-management of presenting difficulties.
- Provide practical 1:1 support through onboarding and telephone engagement as required.
- Assist in implementing the delivery of programmes of care as requested by Band 5-7 staff within the Circleincluding supporting CYP attendance at the Circlefrom various community locations.
- Support the design of training materials and co-facilitate group or workshop delivery to promote emotional regulation, crisis identification and management, mental health awareness and self-care as requested by Band 5-7 staff within the Circle.
- Awareness of community resources by developing local knowledge of the area, its services and facilities. Responsible for mapping these services, creating and updating as a service resource to work from.
- Supporting appropriate signposting and partner agency referrals for service users where the need for additional support is identified and agreed with CYP, CYPs parent or carer by Band 5, 6 & 7 staff within the Circle.
- Support the delivery of workshops and peer discussion groups as required by the team.
- Ability to recognise Safeguarding situations; be aware of and adhere to Safeguarding Guidelines; know when to inform and share these concerns with other colleagues and raise safeguarding alerts.
- Observe and report any changes in the service users physical, mental health and behaviour to the CircleBand 6 and 7 colleagues and during handover huddles.
- Support other Youth Services service delivery, when required and agreed with Team Manager.
- Support the development of Youth Services tools, materials and services including carrying out audits and preparing service data for stakeholder presentation, training and wider service presentations.
- Participate in the assessment, planning, implementation and evaluation of crisis interventions under direct or indirect supervision of the Band 5, 6 or 7.
- Participate in the regular case and service reviews or discussions and have support responsibilities for cases.
- Initiate, organise and evaluate practical support with therapeutic/clinical advice as agreed with or under the supervision of Band 5, 6 and 7.
- To utilise skills flexibly and effectively so that interventions and practical support can be creatively thought about and facilitated in the MSS or other appropriate settings.
Service Accountability:
- Support the monitoring and evaluation of the effectiveness of the services delivered under the guidance of supervisor.
- Contribute to gathering and presenting information for quarterly monitoring reports.
- Maintain records of clinical activity in accordance with wider and local service policies and procedures by keeping administrative processes, databases and client records up to date.
- Maintain accurate and timely information, documentation and reporting systems in accordance with agreed standards, HFEH Policies, MSS Procedures and the Data Protection Act.
- Awareness of the HFEH Mind Complaint Policy in order to promote excellence of service and consumer satisfaction.
- Work within the constructs of and adhere to HFEH Mind and Circleagreed Covid-19 protocols/requirements.
- Adhere to established policies, procedures, protocols within the service and those specifically relating to HFEH Mind and the CircleTeam.
- Appropriately and without undue delay seek support and consultation regarding any Circlecases or new referrals.
- Maintain an awareness in the field of CYP mental health and managing Crisis by attending training courses and workshops and accessing up to date literature.
- Participate in regular shared learning activities and developmental experiences across CAMHS.
- To participate in new service initiatives designed to improve efficiency and outcomes for children, young people and their families.
- Ensure that all support provided from has an inclusive values base which recognises and respects difference.
- Maintain comprehensive records of all training and intervention activity
- Monitor and track progress against access targets for your caseload and develop plans with your supervisor to reach access targets
- Attend relevant educational opportunities in line with identified professional objectives
- Carry out additional tasks as required by the Circleservice and core HFEH Mind service.
Partnership Working:
- To maintain and nurture a positive working relationship with partners
- To liaise with and develop positive partnerships and relationships with other services.
Administration:
- To receive/attend regular group and 1:1 supervision clinical and management supervision and participate in appraisal processes as required.
- To attend handover meetings; case review meetings and/consultation; regular team and handover meetings as required.
- To travel across boroughs within London (predominantly Hammersmith & Fulham, Ealing and Hounslow) where required and agreed with Band 6/7 for the purpose of Team representation, redeployment or specific service user needs.
- To attend mandatory in-house and relevant external training opportunities, to support own ongoing development.
Person Specification
Experience
Essential
- Minimum two years experience of supporting children and/young people in a mental health service or similar role in a paid of volunteer capacity.
- Experience in delivering programmes and workshops to groups
- Minimum six months experience in delivering 1:1 practical support.
- Working knowledge of child and adult safeguarding
- Experience of working with parents and carers.
- Organisational skills and excellent time management.
- Experience of using Microsoft Office package
- Working understanding of General Data Protection Regulations (GDPR)
- Positive attitude towards working with people with mental health problems.
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into employment policies and practices
- Ability to communicate clearly both verbally and in writing.
- Ability to organise and prioritise workload.
- Ability to work flexibly according to the needs of the service and to support work/life balance.
Desirable
- Experience of working with CYPs presenting with difficulties in language and speech, motor skills, behaviour, memory, learning, or other neurological functions within the context of a formal Neuro Developmental Disorder diagnosis including ADHD.
- Degree in psychology, health, and social care or equivalent.
- Experience engaging school professionals including SLTs, educational psychologists and SENCOs.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team
- Experience of supporting young people experiencing episodes of heightened stress/distress
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Experience using CYP IAPTUS patient record system
- Experience of working with CYPs with neurodevelopmental conditions.
- Experience working in partnership with schools.
Qualifications
Essential
- College level education with min 5 GCSEs or 2 A levels at a minimum grade D with NVQ care level 4 and above or equivalent or Higher Education Certificate/BTEC/Higher Education Diploma/Foundation Degree/ Undergraduate Degree/Degree Apprenticeship.
Person Specification
Experience
Essential
- Minimum two years experience of supporting children and/young people in a mental health service or similar role in a paid of volunteer capacity.
- Experience in delivering programmes and workshops to groups
- Minimum six months experience in delivering 1:1 practical support.
- Working knowledge of child and adult safeguarding
- Experience of working with parents and carers.
- Organisational skills and excellent time management.
- Experience of using Microsoft Office package
- Working understanding of General Data Protection Regulations (GDPR)
- Positive attitude towards working with people with mental health problems.
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into employment policies and practices
- Ability to communicate clearly both verbally and in writing.
- Ability to organise and prioritise workload.
- Ability to work flexibly according to the needs of the service and to support work/life balance.
Desirable
- Experience of working with CYPs presenting with difficulties in language and speech, motor skills, behaviour, memory, learning, or other neurological functions within the context of a formal Neuro Developmental Disorder diagnosis including ADHD.
- Degree in psychology, health, and social care or equivalent.
- Experience engaging school professionals including SLTs, educational psychologists and SENCOs.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team
- Experience of supporting young people experiencing episodes of heightened stress/distress
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Experience using CYP IAPTUS patient record system
- Experience of working with CYPs with neurodevelopmental conditions.
- Experience working in partnership with schools.
Qualifications
Essential
- College level education with min 5 GCSEs or 2 A levels at a minimum grade D with NVQ care level 4 and above or equivalent or Higher Education Certificate/BTEC/Higher Education Diploma/Foundation Degree/ Undergraduate Degree/Degree Apprenticeship.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
