Job summary
Rotherham Hospice is seeking compassionate and dedicated Healthcare Support
Workers to join our Patient Care Services team as part of either the day or night
team, with occasional rotation required.
The Healthcare Support Worker role may be assigned to work within our Hospice
at Home Team or our Inpatient Unit at the Hospice, providing vital support to
patients and their families during challenging times.
Under the direction of the Hospice at Head of Hospice at Home or Head of
Inpatient Unit, Healthcare Support Workers will assist in delivering high-quality,
person centered care and support to patients with life-limiting illnesses, ensuring
their comfort, dignity, and well-being.
If you would prefer to apply via application form please contact humanresources@rotherhamhospice.org.uk
Please note we do not offer sponsorhip.
Main duties of the job
Patient Care and Support
- Provide compassionate and empathetic care and support to patients with life-limiting
illnesses and their families, respecting their dignity, choices, and cultural preferences.
- Assist patients with personal care tasks, including bathing, toileting, dressing, and
feeding, ensuring their physical comfort and well-being.
Support patients with mobility, transfers, and positioning, using safe manual handling
techniques and equipment as required.
- Facilitate late discharge and support overnight admissions into hospice care.
Observation and Reporting
- Monitor patients' vital signs, symptoms, and general condition, reporting any changes
or concerns to the Head of Hospice at Home or Head of Inpatient Unit.
- Document patient observations, care interventions, and other relevant information
accurately and timely in accordance with hospice policies and procedures.
About us
At Rotherham Hospice, we provide exceptional care for all those affected by terminal
illness and are the only adult hospice in Rotherham for the people of Rotherham and
surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now
provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care
in the community. Our dedicated team of staff and volunteers work together to provide
palliative care that incorporates psychological, physical, social and spiritual support to help
patients and their families achieve the very best quality of life, both at home and in the
Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As
a member of our dedicated team, you'll have the opportunity to contribute to a
community of care that goes beyond the ordinary. We value innovation, teamwork, and a
commitment to excellence in all that we do. Join us in creating a compassionate and
supportive environment where every team member plays a vital role in enhancing the
quality of life for those we serve.
Job description
Job responsibilities
Patient Care and Support
- Provide compassionate and empathetic care and support to patients with life-limiting
illnesses and their families, respecting their dignity, choices, and cultural preferences.
- Assist patients with personal care tasks, including bathing, toileting, dressing, and
feeding, ensuring their physical comfort and well-being.
- Support patients with mobility, transfers, and positioning, using safe manual handling
techniques and equipment as required.
- Facilitate late discharge and support overnight admissions into hospice care.
- Observation and Reporting
- Monitor patients' vital signs, symptoms, and general condition, reporting any changes
or concerns to the Head of Hospice at Home or Head of Inpatient Unit.
- Document patient observations, care interventions, and other relevant information
accurately and timely in accordance with hospice policies and procedures.
Assistance with Activities of Daily Living- Assist patients with activities of daily living, including meal preparation, serving, and
feeding, ensuring their nutritional needs are met and dietary preferences are
respected.
- Support patients in engaging in recreational activities, hobbies, and social interactions
to promote their wellbeing and quality of life.
Comfort and Environment- Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms
and communal areas are tidy, wellstocked, and free from hazards.
- Provide emotional support and companionship to patients and their families, actively
listening to their concerns and offering reassurance and empathy.
- Team Collaboration
- Collaborate effectively with multidisciplinary team members, including nurses, doctors,
social workers, and therapists, to ensure coordinated and holistic care for patients and
families.
- Participate in team meetings, case conferences, and care planning sessions,
contributing insights and observations to inform patient care plans and goals.
- Provide supervision and guidance for volunteers, working with the Volunteer Manager
when necessary to maximise volunteer impact.
Job description
Job responsibilities
Patient Care and Support
- Provide compassionate and empathetic care and support to patients with life-limiting
illnesses and their families, respecting their dignity, choices, and cultural preferences.
- Assist patients with personal care tasks, including bathing, toileting, dressing, and
feeding, ensuring their physical comfort and well-being.
- Support patients with mobility, transfers, and positioning, using safe manual handling
techniques and equipment as required.
- Facilitate late discharge and support overnight admissions into hospice care.
- Observation and Reporting
- Monitor patients' vital signs, symptoms, and general condition, reporting any changes
or concerns to the Head of Hospice at Home or Head of Inpatient Unit.
- Document patient observations, care interventions, and other relevant information
accurately and timely in accordance with hospice policies and procedures.
Assistance with Activities of Daily Living- Assist patients with activities of daily living, including meal preparation, serving, and
feeding, ensuring their nutritional needs are met and dietary preferences are
respected.
- Support patients in engaging in recreational activities, hobbies, and social interactions
to promote their wellbeing and quality of life.
Comfort and Environment- Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms
and communal areas are tidy, wellstocked, and free from hazards.
- Provide emotional support and companionship to patients and their families, actively
listening to their concerns and offering reassurance and empathy.
- Team Collaboration
- Collaborate effectively with multidisciplinary team members, including nurses, doctors,
social workers, and therapists, to ensure coordinated and holistic care for patients and
families.
- Participate in team meetings, case conferences, and care planning sessions,
contributing insights and observations to inform patient care plans and goals.
- Provide supervision and guidance for volunteers, working with the Volunteer Manager
when necessary to maximise volunteer impact.
Person Specification
Qualifications
Essential
- NVQ Level 2 or 3 in Health and Social Care, or
- equivalent qualification in a relevant healthcare
- discipline.
Skills and Abilities
Essential
- Strong communication and interpersonal skills, with the
- ability to build rapport and establish trusting
- relationships with patients and families.
- Excellent organisational and multitasking abilities, with
- attention to detail and the ability to prioritise tasks
- effectively.
- Compassionate, patient-centered approach to care,
- with a genuine commitment to supporting individuals
- and families facing life-limiting illnesses.
Desirable
- Proficient in Microsoft systems.
Personal Qualities
Essential
- Passionate about the mission and values of Rotherham
- Hospice, with a commitment to supporting its work.
- Friendly, approachable, and customer-focused, with
- excellent communication and interpersonal skills.
- Reliable, responsible, and trustworthy, with a strong work
- ethic and a willingness to take initiative.
- Flexible and adaptable, with the ability to work effectively
- in a fast-paced and dynamic environment.
- Positive attitude, with a can-do mindset and a willingness
- to go above and beyond to achieve objectives.
- Full UK driving license.
Experience
Essential
- Previous experience working in a healthcare or social
- care setting.
- Knowledge of and adherence to relevant policies,
- procedures, and regulations governing healthcare
- delivery and patient safety
Desirable
- Experience working in a palliative or end-of-life care
- environment.
- Experience working with SystmOne
- Experience working with Volunteers.
Person Specification
Qualifications
Essential
- NVQ Level 2 or 3 in Health and Social Care, or
- equivalent qualification in a relevant healthcare
- discipline.
Skills and Abilities
Essential
- Strong communication and interpersonal skills, with the
- ability to build rapport and establish trusting
- relationships with patients and families.
- Excellent organisational and multitasking abilities, with
- attention to detail and the ability to prioritise tasks
- effectively.
- Compassionate, patient-centered approach to care,
- with a genuine commitment to supporting individuals
- and families facing life-limiting illnesses.
Desirable
- Proficient in Microsoft systems.
Personal Qualities
Essential
- Passionate about the mission and values of Rotherham
- Hospice, with a commitment to supporting its work.
- Friendly, approachable, and customer-focused, with
- excellent communication and interpersonal skills.
- Reliable, responsible, and trustworthy, with a strong work
- ethic and a willingness to take initiative.
- Flexible and adaptable, with the ability to work effectively
- in a fast-paced and dynamic environment.
- Positive attitude, with a can-do mindset and a willingness
- to go above and beyond to achieve objectives.
- Full UK driving license.
Experience
Essential
- Previous experience working in a healthcare or social
- care setting.
- Knowledge of and adherence to relevant policies,
- procedures, and regulations governing healthcare
- delivery and patient safety
Desirable
- Experience working in a palliative or end-of-life care
- environment.
- Experience working with SystmOne
- Experience working with Volunteers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
