Job summary
Naomi House is a leading UK childrens hospice, providing expert care and support to babies, children and young people with life-limiting and life-threatening conditions. We support families through the good days, the challenging days, and the most difficult times of all.
To continue delivering outstanding care and to meet the evolving needs of the children and families we support, we are seeking an exceptional Head of Naomi House & Paediatric Services to play a pivotal leadership role within our Care Directorate.
Main duties of the job
Working closely with the Director of Care (Registered Manager) and the wider Care Leadership Team, you will be at the heart of shaping paediatric hospice services at Naomi House. You will help ensure we continue to meet and exceed Care Quality Commission (CQC) standards, enabling children and their families to receive specialist, compassionate care in our purpose-built hospice.
You will provide clinical and professional leadership to Clinical Team Managers and the wider Care Team, actively enhancing and developing paediatric care in line with current research, evidence-based practice and national guidance. Maintaining a visible clinical presence, you will champion high standards of care, safety and governance while supporting, inspiring and developing a diverse multidisciplinary workforce.
This role requires resilience, compassion and strength of character. Working in childrens palliative care can be emotionally demanding, but it is also profoundly rewarding. The impact of your leadership will help ensure Naomi House continues to provide exceptional care for future generations of children and families.
About us
A comprehensive benefits package which includes flexible working options 28-days holiday plus bank holidays, group pension scheme (with continuation of NHS pension for eligible candidates), life assurance, HSF Health cash plan, blue light discount, free onsite parking and opportunities for professional development and growth and working in a modern supportive and purpose-built working environment.
Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.
A driving licence is essential due to rural location.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Naomi House & Jacksplace are an Equal Opportunities employer and committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and strive to support candidates with additional needs during the interview process. If you require any accommodations or adjustments, please let us know, and we will work with you to ensure a fair and accessible recruitment experience.
Job description
Job responsibilities
To manage the day to day care and
multi-disciplinary operations provided at Naomi House, in support of the
Director of Care.
To provide clinical leadership to the Clinical
Team Managers and Care Team, whilst maintaining own expert clinical practice,
ensuring compliance with the policies, procedures and guidelines of Wessex
Childrens Hospice Trust.
To provide specialist education and training
to Care Team
Key
Responsibilities
- To
assist the Director of Care (as Registered Manager) in fulfilling the
requirements of the Care Quality Commission, enabling children and their families
to receive specialist care in a purpose-built unit.
- To
provide clinical leadership to all members of the Care Team, actively
enhancing and developing the provision of care in line with current
research and other evidence.
- Together
with the Care Leadership Team, manage the
resources of Naomi and Jacks in an efficient manner.
Key Tasks
Clinical
- In
conjunction with the Care Leadership Team to be responsible for the day-to-day
operations of Naomi House, ensuring that all standards set by the Care Quality
Commission are fully met.
- To
use specialist knowledge acquired through degree or diploma, supplemented by
relevant post-graduate training, to influence, advise and update all areas of practise/care
plans
- To
provide expert paediatric nursing advice to all members of the Care Team and
others as appropriate.
- To
liaise with the Practice Education Team to provide teaching advice concerning
all aspects of the care of children and young people with life-limiting illness
and palliative care needs.
- To
take a lead in the training for Safeguarding
- To
participate in on-call arrangements.
- To
be responsible for the development and ongoing review of designated clinical
and care policies, procedures and guidelines, ensuring that the Care Team
deliver evidence-based child-orientated care.
- To
provide functional and clinical leadership to Clinical Team Managers and all
members of the Care Team.
- To
undertake clinical practice reviews, appraisals, supervision and mentorship,
facilitating the monitoring of practice and development of individual Care Team
members.
- To
write up and supply clinical reviews and case reports for all outside agencies
as requested for children at Naomi House
- To
attend Clinical Committee in order to provide a nursing view for new referrals,
and to contribute to the clinical governance and policy approving functions of
this group.
Managerial
- To
ensure effective and efficient management of daily operations and care provided
at Naomi House.
- To
deal with complaints, incidents and errors, and ensure that these are reported
and actioned in accordance with the relevant policies
- Responsible
for influencing service development, in-house education, and provision of specialist training in own area of interest (e.g.:
cardiology; neurology; oncology)
- To
deal with all staffing problems, including sickness absence and disciplinary
issues as necessary
- To
be responsible for aspects of the budget as agreed with the Director of Care,
in particular ordering of office supplies, medicines, care team disposables,
and domestic requirements, taking an overview to ensure that resources are
wisely used
- Provide
leadership advice and guidance, and carry out annual appraisal as well as
regular review of performance
- To
take part in recruitment for nursing posts and advise Clinical Team Managers on
interview technique and other HR-related issues with support from the HR
department
- To
ensure that all policies relating to safe practice and care are strictly
adhered to
- To
provide service-related management information as required, for example to Senior
Leadership Team, Board, or external agencies
- To
ensure that clinical policies and protocols are reviewed and updated regularly
Personal
- To
adhere at all times to the NMC Code of Professional Practice.
- To
work closely with other departments with regard to the running of Naomi
and Jacks,
particularly supporting the income generation or publicity efforts of the
Trust, including speaking at public events.
- To
participate in clinical duties as required, maintaining a visible presence on
the unit
- To
be available for emergency support and advice, referring to the Director of
Care as necessary, ensuring that procedures are followed appropriately.
- To
be responsible for own personal development maintaining up to date knowledge of
paediatric/adult and family care as related to the work of Naomi and Jacks.
- An
enhanced with barred list DBS disclosure will be required for this role.
Job description
Job responsibilities
To manage the day to day care and
multi-disciplinary operations provided at Naomi House, in support of the
Director of Care.
To provide clinical leadership to the Clinical
Team Managers and Care Team, whilst maintaining own expert clinical practice,
ensuring compliance with the policies, procedures and guidelines of Wessex
Childrens Hospice Trust.
To provide specialist education and training
to Care Team
Key
Responsibilities
- To
assist the Director of Care (as Registered Manager) in fulfilling the
requirements of the Care Quality Commission, enabling children and their families
to receive specialist care in a purpose-built unit.
- To
provide clinical leadership to all members of the Care Team, actively
enhancing and developing the provision of care in line with current
research and other evidence.
- Together
with the Care Leadership Team, manage the
resources of Naomi and Jacks in an efficient manner.
Key Tasks
Clinical
- In
conjunction with the Care Leadership Team to be responsible for the day-to-day
operations of Naomi House, ensuring that all standards set by the Care Quality
Commission are fully met.
- To
use specialist knowledge acquired through degree or diploma, supplemented by
relevant post-graduate training, to influence, advise and update all areas of practise/care
plans
- To
provide expert paediatric nursing advice to all members of the Care Team and
others as appropriate.
- To
liaise with the Practice Education Team to provide teaching advice concerning
all aspects of the care of children and young people with life-limiting illness
and palliative care needs.
- To
take a lead in the training for Safeguarding
- To
participate in on-call arrangements.
- To
be responsible for the development and ongoing review of designated clinical
and care policies, procedures and guidelines, ensuring that the Care Team
deliver evidence-based child-orientated care.
- To
provide functional and clinical leadership to Clinical Team Managers and all
members of the Care Team.
- To
undertake clinical practice reviews, appraisals, supervision and mentorship,
facilitating the monitoring of practice and development of individual Care Team
members.
- To
write up and supply clinical reviews and case reports for all outside agencies
as requested for children at Naomi House
- To
attend Clinical Committee in order to provide a nursing view for new referrals,
and to contribute to the clinical governance and policy approving functions of
this group.
Managerial
- To
ensure effective and efficient management of daily operations and care provided
at Naomi House.
- To
deal with complaints, incidents and errors, and ensure that these are reported
and actioned in accordance with the relevant policies
- Responsible
for influencing service development, in-house education, and provision of specialist training in own area of interest (e.g.:
cardiology; neurology; oncology)
- To
deal with all staffing problems, including sickness absence and disciplinary
issues as necessary
- To
be responsible for aspects of the budget as agreed with the Director of Care,
in particular ordering of office supplies, medicines, care team disposables,
and domestic requirements, taking an overview to ensure that resources are
wisely used
- Provide
leadership advice and guidance, and carry out annual appraisal as well as
regular review of performance
- To
take part in recruitment for nursing posts and advise Clinical Team Managers on
interview technique and other HR-related issues with support from the HR
department
- To
ensure that all policies relating to safe practice and care are strictly
adhered to
- To
provide service-related management information as required, for example to Senior
Leadership Team, Board, or external agencies
- To
ensure that clinical policies and protocols are reviewed and updated regularly
Personal
- To
adhere at all times to the NMC Code of Professional Practice.
- To
work closely with other departments with regard to the running of Naomi
and Jacks,
particularly supporting the income generation or publicity efforts of the
Trust, including speaking at public events.
- To
participate in clinical duties as required, maintaining a visible presence on
the unit
- To
be available for emergency support and advice, referring to the Director of
Care as necessary, ensuring that procedures are followed appropriately.
- To
be responsible for own personal development maintaining up to date knowledge of
paediatric/adult and family care as related to the work of Naomi and Jacks.
- An
enhanced with barred list DBS disclosure will be required for this role.
Person Specification
Values
Essential
- An understanding of the principles of equal opportunities as it relates to staff and children/young people, and able to demonstrate personal commitment to challenging discrimination and promoting equalities
- Able to demonstrate behaviours which meet Trust values:
- People focus
- Openness
- Pride
- Ambition
- Resourcefulness
Knowledge
Essential
- Knowledge of relevant guidance/NMC/local policies to support clinical practice. Clear understanding of professional accountability.
- Good understanding of safeguarding children and vulnerable adults policies and procedures.
- A working understanding of Clinical Governance and Care Quality Commission standards.
- Criteria 5: Interpersonal Skills
- Ability to cope with stressful situations and support staff in this
- Personal grief/loss resolved sufficiently to perform and cope in an environment that has likely exposure to bereavement concerns.
- Willingness to work flexibly and adapt to changing service needs.
- Able to leadwork independently, and as part of a multi-disciplinary team.
- Drive for improved outcomes for babies, children and families.
- Enthusiasm, professionalism, positivity and good work ethic.
- Ability to cover on call including weekends and Bank Holidays.
Desirable
- Knowledge and experience of various physical and mental health conditions associated with, children with life limited diagnosis and palliative care.
- Understanding of the impact on the child of living with a disability and on families caring for a child with complex needs.
Skills
Essential
- Ability to gather information quickly, make decisions and communicate appropriately
- Ability to manage own time and workload effectively.
- Ability to support and supervise junior staff.
- Provide functional and clinical leadership.
Desirable
- Competent clinical skills based on current best evidence, to include: medicine management; IV therapy; symptom management; respiratory support including invasive and non-invasive ventilation; nutritional care/enteral feeding; neurological care/seizure management.
Experience
Essential
- Experience of effective collaborative working with professionals from other agencies and disciplines.
- Evidence of budgetary management, recruitment, complaints and incident management.
- Experience of clinical audit.
- Evidence of change management, leadership and innovation
- Experience of line management of clinical staff including appraisals and sickness/absence, and performance management
Desirable
- Relevant experience of caring for babies and children with highly complex care needs and disability.
- Experience of holistic assessment and individualised planning of care.
- Experience of working with babies and children with palliative care needs.
- Experience and good understanding of clinical supervision and reflective practice.
Qualifications
Essential
- RSCN/RN Child
- Evidence of ongoing professional development
- Leadership qualification/training.
Desirable
- REGISTERED ADULT NURSE with valid up to date registration with NMC
- Education to degree or Masters level
- Palliative care course
- Mentoring qualification.
Person Specification
Values
Essential
- An understanding of the principles of equal opportunities as it relates to staff and children/young people, and able to demonstrate personal commitment to challenging discrimination and promoting equalities
- Able to demonstrate behaviours which meet Trust values:
- People focus
- Openness
- Pride
- Ambition
- Resourcefulness
Knowledge
Essential
- Knowledge of relevant guidance/NMC/local policies to support clinical practice. Clear understanding of professional accountability.
- Good understanding of safeguarding children and vulnerable adults policies and procedures.
- A working understanding of Clinical Governance and Care Quality Commission standards.
- Criteria 5: Interpersonal Skills
- Ability to cope with stressful situations and support staff in this
- Personal grief/loss resolved sufficiently to perform and cope in an environment that has likely exposure to bereavement concerns.
- Willingness to work flexibly and adapt to changing service needs.
- Able to leadwork independently, and as part of a multi-disciplinary team.
- Drive for improved outcomes for babies, children and families.
- Enthusiasm, professionalism, positivity and good work ethic.
- Ability to cover on call including weekends and Bank Holidays.
Desirable
- Knowledge and experience of various physical and mental health conditions associated with, children with life limited diagnosis and palliative care.
- Understanding of the impact on the child of living with a disability and on families caring for a child with complex needs.
Skills
Essential
- Ability to gather information quickly, make decisions and communicate appropriately
- Ability to manage own time and workload effectively.
- Ability to support and supervise junior staff.
- Provide functional and clinical leadership.
Desirable
- Competent clinical skills based on current best evidence, to include: medicine management; IV therapy; symptom management; respiratory support including invasive and non-invasive ventilation; nutritional care/enteral feeding; neurological care/seizure management.
Experience
Essential
- Experience of effective collaborative working with professionals from other agencies and disciplines.
- Evidence of budgetary management, recruitment, complaints and incident management.
- Experience of clinical audit.
- Evidence of change management, leadership and innovation
- Experience of line management of clinical staff including appraisals and sickness/absence, and performance management
Desirable
- Relevant experience of caring for babies and children with highly complex care needs and disability.
- Experience of holistic assessment and individualised planning of care.
- Experience of working with babies and children with palliative care needs.
- Experience and good understanding of clinical supervision and reflective practice.
Qualifications
Essential
- RSCN/RN Child
- Evidence of ongoing professional development
- Leadership qualification/training.
Desirable
- REGISTERED ADULT NURSE with valid up to date registration with NMC
- Education to degree or Masters level
- Palliative care course
- Mentoring qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).