Woking & Sam Beare Hospices

Deputy Counselling Manager

The closing date is 01 July 2025

Job summary

Woking & Sam Beare Hospice are pleased to announce the following position:

Deputy Counselling Manager

We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who live in Northwest Surrey. We care for patients and provide support to families and carers in the community as well as in our In-Patient Unit and Well Being Centre at the Hospice.

You will, therefore, be joining a passionate and dedicated team of professionals that make a real difference to the families across Surrey community.

Our counselling team consists of skilled professionals who work closely with the Hospices clinical teams. The locations we see clients in are varied, and this post involves community as well as inpatient work. The ability to travel in your own car to visit clients at home is essential.

We are seeking a motivated and enthusiastic Deputy Counselling Manager who is client-focused and passionate about palliative care. Ideally, you will have experience in counselling individuals with life-limiting illnesses and their families, as well as experience in team collaboration and leadership. Excellent communication skills and the ability to liaise with clients and staff at all levels are essential.

Main duties of the job

A successful Deputy Counselling Manager will be:

Able to demonstrate experience in working with those with life limiting illness and their families.

Able to demonstrate experience in working as part of a team.

Able to train in basic counselling skills.

Willing and able to work flexibly.

Able to take on a leadership role and manage a team.

Proficient in managing their own workload and diary and be able and willing to work in the community.

A member of the BACP, UKCP or comparable body.

BACP accredited or have a comparable qualification.

A successful candidate will have:

Minimum 3 years relevant post-registration experience.

Experience of working with patients with life limiting illness

Degree in Counselling and Psychotherapy, or an advanced Diploma in Counselling and Psychotherapy

This post is subject to the Rehabilitation of Offenders Act, Exceptions Order, 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

In return for your skills, you can expect to join a caring multidisciplinary team working in a beautiful Hospice in the heart of North West Surrey. Our vision is to enable all of those with life-limiting illnesses to live life to the full and to equip them to die with choice and dignity.

About us

Benefits

We are passionate about our colleagues careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits

  • Annual Leave All staff start with 27 days, increasing to 29 days after 5 years service and 33 days after 10 years service. NHS staff who join the hospice can have their NHS service recognised to start their holiday entitlement at the corresponding level, with proof of service.
  • Bike2Work Scheme
  • Blue Light Discount card
  • Death in Service
  • Discounted Complementary Therapies
  • Employee Assistance Programme
  • Enhanced Schemes including occupational sick pay, maternity, paternity and adoption pay.
  • Eye Care Vouchers
  • Flexible Working
  • Free Parking Available in the car park opposite the hospice
  • On Site Cafe and Wellbeing Gardens
  • Pension Scheme
  • Training and Development

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0107-25-0008

Job locations

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG


Job description

Job responsibilities

A summary of the job is below, but please see attached job description for full details.

The Deputy Counselling Manager role is essential in supporting the hospice counselling team, ensuring that the highest standards of care are implemented and that services meet statutory regulations and national standards. The role involves maintaining a caseload of bereaved clients, pre-bereaved clients, and patients, as well as leading the Befriending Team.

Job description

Job responsibilities

A summary of the job is below, but please see attached job description for full details.

The Deputy Counselling Manager role is essential in supporting the hospice counselling team, ensuring that the highest standards of care are implemented and that services meet statutory regulations and national standards. The role involves maintaining a caseload of bereaved clients, pre-bereaved clients, and patients, as well as leading the Befriending Team.

Person Specification

Qualifications

Essential

  • A degree in Counselling and Psychotherapy, or an Advanced Diploma in Counselling and Psychotherapy.
  • Accreditation or working towards accreditation.
  • Able to demonstrate awareness of current issues relevant to counselling and psychotherapy practice.

Desirable

  • Both Adult and Child Accredited
  • Leadership or Management qualification

Experience

Essential

  • A Minimum of 3 years experience post registration
  • Experience of working with patients with life limiting illness.

Desirable

  • Experience of working in a Hospice / NHS organisation
  • Previous experience of leading a team

Skills and Personal Attributes

Essential

  • Legal right to work in the UK.
  • Can drive with full driving license.
  • Proficient verbal and written English skills with an ability to communicate effectively with diverse individuals.
  • Excellent communication and interpersonal skills.
  • An excellent problem solver.
  • Can demonstrate the ability to work with attention to detail to ensure tasks and projects are executed with accuracy.
  • Evidence of continuing professional development.
  • Able to manage a varied caseload.
  • Able to work autonomously.
  • Able to monitor caseload and manage a waiting list.
  • Highly motivated and flexible.
  • Able to cope with stressful situations.
  • Ability to empathise with patients that are terminally ill.
  • Able to manage a co facilitate groups.
  • Able to manage difficult situations effectively
  • Good organisational skills.
  • Ability to plan and prioritise effectively.

Desirable

  • Experience & skilled in working with Electronic Patient Records EMIS
Person Specification

Qualifications

Essential

  • A degree in Counselling and Psychotherapy, or an Advanced Diploma in Counselling and Psychotherapy.
  • Accreditation or working towards accreditation.
  • Able to demonstrate awareness of current issues relevant to counselling and psychotherapy practice.

Desirable

  • Both Adult and Child Accredited
  • Leadership or Management qualification

Experience

Essential

  • A Minimum of 3 years experience post registration
  • Experience of working with patients with life limiting illness.

Desirable

  • Experience of working in a Hospice / NHS organisation
  • Previous experience of leading a team

Skills and Personal Attributes

Essential

  • Legal right to work in the UK.
  • Can drive with full driving license.
  • Proficient verbal and written English skills with an ability to communicate effectively with diverse individuals.
  • Excellent communication and interpersonal skills.
  • An excellent problem solver.
  • Can demonstrate the ability to work with attention to detail to ensure tasks and projects are executed with accuracy.
  • Evidence of continuing professional development.
  • Able to manage a varied caseload.
  • Able to work autonomously.
  • Able to monitor caseload and manage a waiting list.
  • Highly motivated and flexible.
  • Able to cope with stressful situations.
  • Ability to empathise with patients that are terminally ill.
  • Able to manage a co facilitate groups.
  • Able to manage difficult situations effectively
  • Good organisational skills.
  • Ability to plan and prioritise effectively.

Desirable

  • Experience & skilled in working with Electronic Patient Records EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woking & Sam Beare Hospices

Address

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG


Employer's website

https://wsbh.org.uk/ (Opens in a new tab)

Employer details

Employer name

Woking & Sam Beare Hospices

Address

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG


Employer's website

https://wsbh.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Counselling Manager

Susie Baker

recruitment@wsbh.org.uk

01483742682

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0107-25-0008

Job locations

The Goldsworth Park Centre

Woking

Surrey

GU21 3LG


Supporting documents

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