Job summary
Woking & Sam Beare Hospice are pleased to
announce the following position:
Head
of Facilities
We are a patient-centred charity that delivers
palliative and end of life care to those with advanced life-limiting illnesses,
who live in Northwest Surrey. We care for patients and provide support to
families and carers in the community as well as in our In-Patient Unit and Well
Being Centre at the Hospice.
You will, therefore, be joining a passionate and
dedicated team of professionals that make a real difference to the families
across Surrey community.
The
Woking and Sam Beare Facilities team work across the entire portfolio in a very
diverse range of activities and areas. All departments form our customer base.
We get the pleasure of working with all our staff, volunteers, and other
associated personnel. It is a very
rewarding job, with each and every day making us feel like we make a real
difference to all of these internal and external customers
Facilities Colleague
Main duties of the job
The Head of Facilities and
Support Services, will be responsible for overseeing the maintenance,
operations and safety of facilities, ensuring optimal functionality and
compliance with industry standards.
The role provides
efficient management and site services support across the Hospice and
Administration buildings to ensure service functions such as Health and Safety,
Facilities, Catering, Housekeeping, Security and Gardening are delivered in an
effective and professional manner.
This pivotal role requires
strong technical expertise, contract management, and a pragmatic approach to
facilities and operations management.
There is also a legislative auditing element to the job within the
retail and warehouse premises.
A successfulcandidate
will :
Demonstrate excellent
written, verbal and communication skills
Be IT literate and have
experience in report writing.
Possess strong operational management experience.
The ability to manage emergency
situations and contribute to business continuity planning.
Evidence of having implemented
Health and Safety & Security Management Systems.
A successful candidate will have:
An
IOSH (Level 3), NEBOSH, (or equivalent) and/or membership of a professional
body.
A comprehensive
understanding of current health and safety legislation, guidance, and best
practice.
Previous people management
experience including the ability to effectively lead and motivate a diverse
team.
About us
Non-Clinical Staff Benefits
We are passionate about our colleagues careers.
Along with our commitment to provide every colleague with a personal
development plan to achieve their vocational goals, we provide the following
industry leading benefits:
Annual Leave:25 days rising to 27 days after 2 years service,
rising to 28 days after 5 years service.
Flexible Working:We fully support flexible working
opportunities including working part time depending on the role.
Free Parking:Free parking is available.
Employee Assistance Programme: Offering
free 24 hour advice and counselling
Life Assurance Scheme
Discounted Complementary
Therapies:Our Wellbeing Team offer discounted
therapies to all members of staff including massages and reflexology and Staff
Wellbeing Days.
Cycle to Work Scheme
Blue Light Discount Card:Staff can apply for a Blue Light card that offers
discounts across 15,000 retailers.
On Site Café:Our Garden Café based at the Hospice in Goldsworth
Park offers a range of hot and cold food options including sandwiches and
jacket potatoes. Hot and cold drinks and snacks with a discount offered to all
members of staff.
Job description
Job responsibilities
To provide high quality
facilities safe, effective, compliant and efficient management and site
services support across the Hospice and Administration buildings. To ensure all
service functions such as Facilities Maintenance, Catering, Housekeeping, Security
and Gardening are delivered, and are effective and adequate.
To assist with the legislative
facilities elements within the retail and warehouse premises as shown in the
Venn Diagram (Appendix 1of this document).
The day to day running
responsibility for those retail outlets resides with the Director of
Communication and Retail, the Head of Retail and the Retail Support Manager.
Job description
Job responsibilities
To provide high quality
facilities safe, effective, compliant and efficient management and site
services support across the Hospice and Administration buildings. To ensure all
service functions such as Facilities Maintenance, Catering, Housekeeping, Security
and Gardening are delivered, and are effective and adequate.
To assist with the legislative
facilities elements within the retail and warehouse premises as shown in the
Venn Diagram (Appendix 1of this document).
The day to day running
responsibility for those retail outlets resides with the Director of
Communication and Retail, the Head of Retail and the Retail Support Manager.
Person Specification
Qualifications
Essential
- Good standard of general education
- Project Management Qualification
- Health and Safety qualification e.g. NEBOSH, IOSH and/or membership of professional body
- Qualification in a Facilities discipline
Desirable
- Project Management Qualification
Experience
Essential
- Comprehensive understanding of current health and safety legislation, guidance and best practice.
- Knowledge of health and safety legislation applicable to health care and retail environments.
- Demonstrable knowledge of the full spectrum of Facilities Management functions, including contract management, tendering, business development and continuity planning
- Understanding of Building Regulations
- Member of recognised facilities trade body, i.e. BIFM
- An understanding of security requirements, data protection and confidentiality
- Able to demonstrate an awareness of Hospice services and how they operate
- Understanding of audit, evaluation and monitoring processes
- Extensive Senior Facilities Management experience gained in comparable environments
Desirable
- Knowledge of health and safety legislation applicable to health care and retail environments.
- Member of recognised facilities trade body, i.e. BIFM
Skills
Essential
- Excellent organisational skills
- Good written and verbal communication skills
- IT literate, experience, report writing and financial control
- Ability to motivate and manage staff and volunteers
- Ability to manage time effectively, be self-motivated and meet deadlines
- Ability to prioritise duties in unexpected situations
- Ability to negotiate with outside contractors to achieve cost effective solutions/remedies
- Ability to communicate effectively on a technical level with experts such as Fire safety officers, specialist equipment suppliers, builders, etc.
- Ability to tackle disputes where work may not be done to required standards
- Able to plan strategically to meet hospices long term objectives and goals
- Can lead change at a department/divisional level
- Provides support to ensure targets are met and individual performance is developed
- Ability and wiliness to provide hands on assistance to accomplish key business requirements
Desirable
- Membership of recognised management body, i.e. ILM
Person Specification
Qualifications
Essential
- Good standard of general education
- Project Management Qualification
- Health and Safety qualification e.g. NEBOSH, IOSH and/or membership of professional body
- Qualification in a Facilities discipline
Desirable
- Project Management Qualification
Experience
Essential
- Comprehensive understanding of current health and safety legislation, guidance and best practice.
- Knowledge of health and safety legislation applicable to health care and retail environments.
- Demonstrable knowledge of the full spectrum of Facilities Management functions, including contract management, tendering, business development and continuity planning
- Understanding of Building Regulations
- Member of recognised facilities trade body, i.e. BIFM
- An understanding of security requirements, data protection and confidentiality
- Able to demonstrate an awareness of Hospice services and how they operate
- Understanding of audit, evaluation and monitoring processes
- Extensive Senior Facilities Management experience gained in comparable environments
Desirable
- Knowledge of health and safety legislation applicable to health care and retail environments.
- Member of recognised facilities trade body, i.e. BIFM
Skills
Essential
- Excellent organisational skills
- Good written and verbal communication skills
- IT literate, experience, report writing and financial control
- Ability to motivate and manage staff and volunteers
- Ability to manage time effectively, be self-motivated and meet deadlines
- Ability to prioritise duties in unexpected situations
- Ability to negotiate with outside contractors to achieve cost effective solutions/remedies
- Ability to communicate effectively on a technical level with experts such as Fire safety officers, specialist equipment suppliers, builders, etc.
- Ability to tackle disputes where work may not be done to required standards
- Able to plan strategically to meet hospices long term objectives and goals
- Can lead change at a department/divisional level
- Provides support to ensure targets are met and individual performance is developed
- Ability and wiliness to provide hands on assistance to accomplish key business requirements
Desirable
- Membership of recognised management body, i.e. ILM
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).