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One Health Group

Clinical Services Administrator

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This job is now closed

Job summary

We are currently looking to recruit a Clinical Services Administrator to join our team!

As a Clinical Services Administrator you will provide administrative support to a group of Orthopaedic, Spinal, General Surgery, and Gynaecological Consultants.

Main duties of the job

  • To deal with telephone calls and general enquiries.
  • To provide accurate, prompt and efficient administrative support to the Service Delivery Team.
  • To work flexibly giving assistance to other employees and to provide cover in the absence of other administrative employees within the Service Delivery Department as required.
  • To ensure confidentiality of patient records.
  • To take responsibility for all incoming Service Delivery post, acting on and distributing as appropriate.
  • Be proficient in the use of Microsoft office, using applications such as Word, Outlook, Excel and PowerPoint daily.
  • Jointly responsible for the administration of the E-Referral Service.
  • Jointly responsible for the maintenance and updating of Consultant clinic/theatre schedules, ensuring that this is always accurate.
  • Undertake specific pieces of work, for example produce information as required by the team.
  • Diary management as required for the Consultants to include appointments/meetings etc.
  • Maintain audit information as required by the team.
  • Prioritise daily workload.
  • Participate in the induction of new team members and trainees as far as the administration systems within the team are concerned.
  • To undertake other appropriate duties as directed, being adaptable to service needs/changes.
  • To perform any other administrative duties to support the business of OHG as identified by the Head of Service Delivery.

About us

Established in 2004, One Health is a team of Consultant Surgeons and Healthcare Managers working with the NHS to provide faster, local, and expert care in Orthopaedics, Spinal, General Surgery, and Gynaecology. Our values and behaviours ensure that it's not patient care at the centre of our business, but our people too.

Details

Date posted

25 October 2024

Pay scheme

Other

Salary

£27,040 a year + Benefits

Contract

Permanent

Working pattern

Full-time

Reference number

B0103-24-0022

Job locations

131 Psalter Lane

Sheffield

S11 8UX


Job description

Job responsibilities

The role involves planning, managing and co-ordinating Consultants' diaries, making patient appointments, booking clinics and theatres, taking inbound and making outbound calls, and other administrative duties. Working as part of a team you will ensure every patient receives continuity, with the highest level of service and support throughout their care.

The successful candidate:

You will be an excellent communicator, thrive in a fast paced environment and be able to work using your own initiative whilst maintaining regular updates with Consultants and your team. You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.

Job description

Job responsibilities

The role involves planning, managing and co-ordinating Consultants' diaries, making patient appointments, booking clinics and theatres, taking inbound and making outbound calls, and other administrative duties. Working as part of a team you will ensure every patient receives continuity, with the highest level of service and support throughout their care.

The successful candidate:

You will be an excellent communicator, thrive in a fast paced environment and be able to work using your own initiative whilst maintaining regular updates with Consultants and your team. You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.

Person Specification

Qualifications

Essential

  • To apply for this position candidates must have a background within office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essentia
Person Specification

Qualifications

Essential

  • To apply for this position candidates must have a background within office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essentia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Health Group

Address

131 Psalter Lane

Sheffield

S11 8UX


Employer's website

https://onehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

One Health Group

Address

131 Psalter Lane

Sheffield

S11 8UX


Employer's website

https://onehealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

25 October 2024

Pay scheme

Other

Salary

£27,040 a year + Benefits

Contract

Permanent

Working pattern

Full-time

Reference number

B0103-24-0022

Job locations

131 Psalter Lane

Sheffield

S11 8UX


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