Job summary
To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services
Main duties of the job
Support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care
About us
The employer for this vacancy will be Connect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis. However this post will be on behalf of and working with Doncaster East PCN
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham
Job description
Job responsibilities
For the detailed job description and main responsibilities, please see the job description and person specification details attached to this job advert
Job description
Job responsibilities
For the detailed job description and main responsibilities, please see the job description and person specification details attached to this job advert
Person Specification
Qualifications/Knowledge
Essential
- NVQ Level 3 or equivalent level of knowledge in office procedure
Skills/Competencies
Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
Disposition and Attitudes
Essential
- Demonstrable ability to show kindness and compassion
- Demonstrate ability to reflect and learn from situations
- Identifies difficulties as challenges and works with others to identify solutions
- Demonstrates co-operative team working and awareness of the roles of other professionals
- Able to work on own initiative, organising and prioritising own workload to set deadlines
- Ability to adapt and change approach as circumstance dictates
- Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- "Can do" attitude, able to maintain positivity in the face of adversity
- Good time keeping
- Flexible approach to work
- Ability to work flexibly across days of the week
Person Specification
Qualifications/Knowledge
Essential
- NVQ Level 3 or equivalent level of knowledge in office procedure
Skills/Competencies
Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
Disposition and Attitudes
Essential
- Demonstrable ability to show kindness and compassion
- Demonstrate ability to reflect and learn from situations
- Identifies difficulties as challenges and works with others to identify solutions
- Demonstrates co-operative team working and awareness of the roles of other professionals
- Able to work on own initiative, organising and prioritising own workload to set deadlines
- Ability to adapt and change approach as circumstance dictates
- Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- "Can do" attitude, able to maintain positivity in the face of adversity
- Good time keeping
- Flexible approach to work
- Ability to work flexibly across days of the week
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
