Resilience Coach

Job description

Job responsibilities

1. Manage and maintain a caseload of clients, supporting them throughout their chosen lifestyle intervention.

2. Develop individual, evidence-based, tailored support plans, including recommending treatments based on assessed needs. This will include individual-based interventions, signposting and referring to other health, community, and voluntary services where appropriate

3. Work with clients to set SMART goals using evidence-based knowledge, NICE, and NHS guidelines.

4. Contribute to the service's monitoring and evaluation, including completing the required data set. This will include following up with clients who do not engage with support and identifying cohorts with multiple risk factors and those most at risk.

5. Ensure that patient-related documentation is entered into electronic health records with high accuracy and completeness.

6. Work with managers and IT support to maintain data quality and improve data collection where necessary.

7. The successful candidate must travel between venues promptly, as many of our sessions are delivered face-to-face in community settings.

8. To undertake any other reasonable tasks determined by managers and Connect team colleagues.

9. Maintain absolute confidentiality regarding the organisations information and procedures, particularly following the Information Governance and GDPR guidelines.

10. To ensure that the confidentiality of staff, patients, and carers is maintained in line with the organisation's policy.

11. To support safe and effective team practices.

12. To work closely with team members to provide a flexible service and be willing to assist other staff as and when required.

13. Attend community and promotional events to talk about the services provided.

14. To work as a team member, communicating effectively regarding work capacity and pressures and ensuring the smooth running of administrative provision. To raise any barriers to safe and effective working with the line manager.

15. To attend all identified training courses, part of this training will include Resilience Star training to allow the team to track the emotional well-being and resilience of clients

16. Complete all mandatory training courses and comply with health and safety regulations as part of personal development.

17. Meet people one-on-one within organisations' policies and procedures. Give people time to tell their stories and focus on what matters to them. Build trust with the person, provide nonjudgmental support, and respect diversity and lifestyle choices.

18. Introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.

19. Adhere to organisational policies and procedures, including (but not limited to) confidentiality, data protection, safeguarding, lone working and health and safety.

20. To undertake any roles or tasks that are consistent with the level of the post and fall within the scope of the role, thereby ensuring that the project's overall business and operational priorities are delivered promptly and effectively.

This job description is intended as an essential guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the postholder.

Person Specification

duties and responsibilities

Essential

• 1.Manage and maintain a caseload of clients, supporting them throughout their chosen lifestyle intervention.
• 2.Develop individual, evidence-based, tailored support plans, including recommending treatments based on assessed needs. This will include individual-based interventions, signposting and referring to other health, community, and voluntary services where appropriate
• 3.Work with clients to set SMART goals using evidence-based knowledge, NICE, and NHS guidelines.
• 4.Contribute to the service's monitoring and evaluation, including completing the required data set. This will include following up with clients who do not engage with support and identifying cohorts with multiple risk factors and those most at risk.
• 5.Ensure that patient-related documentation is entered into electronic health records with high accuracy and completeness.
• 6.Work with managers and IT support to maintain data quality and improve data collection where necessary
• 7.The successful candidate must travel between venues promptly, as many of our sessions are delivered face-to-face in community settings.
• 8.To undertake any other reasonable tasks determined by managers and Connect team colleagues
• 9. Maintain absolute confidentiality regarding the organisations information and procedures, particularly following the Information Governance and GDPR guidelines
• 10.To ensure that the confidentiality of staff, patients, and carers is maintained in line with the organisation's policy
• 11.To support safe and effective team practices.
• 12.To work closely with team members to provide a flexible service and be willing to assist other staff as and when required
• 13.Attend community and promotional events to talk about the services provided.
• 14.To work as a team member, communicating effectively regarding work capacity and pressures and ensuring the smooth running of administrative provision. To raise any barriers to safe and effective working with the line manager
• 15.To attend all identified training courses, part of this training will include Resilience Star training to allow the team to track the emotional well-being and resilience of clients
• 16.Complete all mandatory training courses and comply with health and safety regulations as part of personal development
• 17.Meet people one-on-one within organisations' policies and procedures. Give people time to tell their stories and focus on what matters to them. Build trust with the person, provide nonjudgmental support, and respect diversity and lifestyle choices.
• 18.Introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
• 19.Adhere to organisational policies and procedures, including (but not limited to) confidentiality, data protection, safeguarding, lone working and health and safety
• 20.To undertake any roles or tasks that are consistent with the level of the post and fall within the scope of the role, thereby ensuring that the project's overall business and operational priorities are delivered promptly and effectively.
• 20.To undertake any roles or tasks that are consistent with the level of the post and fall within the scope of the role, thereby ensuring that the project's overall business and operational priorities are delivered promptly and effectively.

Desirable

• IT skills and clinical systems
• active listening skills
• great understanding and knowledge of the patient confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Healthcentre

Saville St, Dalton

Rotherham

S65 3HD

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)