Mental Health Team Administrator

Job summary

Are you an experienced administrator who is passionate about supporting people experiencing mental health and financial challenges? Join us!

This is an exciting opportunity to work in a new and innovative suicide prevention service. The service has been designed to provide a more joined-up approach to supporting those experiencing mental health and financial difficulties by providing mental health support in local Citizens Advice premises. The Team Administrator will be a vital part of the multi-disciplinary team delivering administrative and secretarial support.They will also have the opportunity to develop their skills in supporting people facing mental health challenges.

Main duties of the job

• Provide admin support to the team and service users

• Process referrals and book appointments

• Act as first point of contact via phone, email, and face-to-face

• Manage data entry and maintain accurate records

• Carry out secretarial tasks (e.g. word processing, scanning, Excel)

• Take and distribute meeting minutes

• Support HR functions such as recording leave and sickness

• Ensure confidentiality and professionalism at all times

• Attend team meetings, training, and supervision sessions

• Promote equality, diversity, and a respectful work environment

About us

We are a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.