Job responsibilities
Job Title: Administrator
Location: Wellington Gardens, Coventry
Salary:£20,050
Hours: Full Time: 37 hours per week.
Job type: Permanent
Would you like to be part of an inclusive, enabling, honest and effective organisation?
Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health problems.
Come and join our creative, dynamic and motivated team, supporting people across Coventry and Warwickshire! We look forward to recieving your application.
About The Role:
To provide administrative support to assist with the smooth running of Coventry and Warwickshire Minds Community Support Service, including word processing, photocopying, ordering supplies, filing and dealing with telephone enquiries.
Key Responsibilities include:
- To take messages and deal with telephone calls sensitively, recording messages and ensuring these reach the appropriate staff members using agreed procedures.
- To develop and maintain procedures and recording systems, which support the work of all members of the Service
- To liaise with professionals and service users where appropriate.
- To update the database with information for recording, monitoring and evaluation purposes.
- To provide minute-taking support at various meetings and distribute minutes as necessary.
- To provide assistance to other administrative teams within Coventry and Warwickshire Minds services as necessary, e.g. non-routine tasks, annual leave and emergency cover.
- To receive, sort and distribute incoming mail and to be responsible for outgoing mail.
Essential criteria includes:
- Experience of working in an administrative environment.
- Experience of working within Microsoft Word, Excel, Access.
- Excellent communication skills, both verbal and written.
- Ability and experience of working with a wide range of people.
- A clear understanding of the key issues within mental health is desirable.
- Computer Literate.
- Commitment to valuing fair access and diversity.
- Flexible approach to working.
The following are just some of the benefits that Coventry and Warwickshire Mind offer its employees:
- Working Culture- based on core values of trust, honesty, inclusivity, enabling, effective and an apologetic drive for excellence for children and young people.
- Annual Leave- 25 days plus bank holidays plus an extra day for every two completed holiday years.
- Wellbeing Day- 1 day, per holiday year, to be used to take care of your own mental health and wellbeing.
- Life InsurancePolicy -Coventry and Warwickshire Mind are covered by a Life Insurance policy. The death in service payment is 2 x gross salary (tax free).
- Employee Development- Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means. Access to CW Mind CPD training and opportunities to access external CPD training.
- Flexible Working- A range of options available for all employees dependant on role and responsibilities.
- Pension- Minimum 5% employee contribution and 3% employer contribution, with an ethical investment policy option.
- Sick Pay- On completion of a 6-month probationary period, Coventry and Warwickshire Mind employees will be eligible to a period of paid sick leave.
Mandatory Questions:
If you are submitting a CV, you MUST include answers to the following questions, these can also be found on our application form:
- Do you have any unspent convictions or conditional cautions?If yes please give details of date(s) of offence(s), nature of offence(s) and sentence(s) passed.
- Are there any restrictions regarding your employment in the UK? E.g. do you require a work permit? If yes please provide details.
- Are you the partner or relative of anyone currently connected with Coventry and Warwickshire Mind? (either as a volunteer, service user or employee If yes please confirm their name and which project they are connected with if known.
- Do you hold a UK driving license?
Closing date: 12 Noon Friday 11th August 2023
Interview Date: Friday 18th August and Monday 21st August 2023
Please note: Only successful applicants will be notified.
We reserve the right to close the application window early and without notice should a suitable number of applications be received.
Coventry and Warwickshire Mind values diversity and difference. We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.
Coventry and Warwickshire Mind is a leading mental health service provider and an equal opportunities employer.
