Job summary
We
are seeking a compassionate, experienced clinical practitioner to take up the
role of Matron to provide visible, values-led leadership and operational
oversight across our clinical services.
Reporting
to the Director of Care, you will play a central role in coordinating the highest
standards of palliative and end-of-life care for our patients and their
families.
As
line manager to all clinical leads, you will provide inspiring, hands-on
leadership and ensure the effective day-to-day running of our services through
a well-supported, trained and highly motivated compassionate team.
You
will play an essential role in ensuring that our specialist and compassionate care
across all departments is safe, person-centred and compliant with all relevant
legislation, clinical standards and regulatory frameworks.
Leading
by example, you will also maintain a constant and reassuring presence across
our clinical areas, offering expert guidance, responding to complex clinical
queries and supporting both patients and staff with empathy and confidence.
Working
closely with senior leaders and project teams, you will contribute to strategic
initiatives and drive continuous improvement in clinical practice and ensure
our services continue to meet the evolving needs of the communities we serve.
As
a budget holder, you will ensure that care is delivered efficiently and
responsibly, making the most of our resources while maintaining our established
commitment to excellence.
Main duties of the job
As Matron for Clinical Services, you will have 24-hour responsibility for the
operational management of clinical services with a focus on continuous improvement of practices together with clinical leads.
Direct
participation in clinical audits and projects, undertaking activities that
examine and question practice and processes.
Promote
and disseminate relevant research and audit findings to support improvements in
clinical practice and education in conjunction with the Quality and Governance
lead.
To
ensure the continued scoping of patient, family, and carer views and
experiences, ensuring that these views are reflected in service developments.
To
liaise with DC and finance in drawing up budgets each financial year and
monitoring expenditures, reporting any concerns or discrepancies to DC.
To promote new ways of working and service developments that
support and contribute towards Hospice Corporate objectives and improvement programs.
To
undertake reviews of clinical practices with the Quality and Governance lead, including
the formulation and review of clinical policies and procedures to ensure best
practice.
To
support the DC in the management of change, demonstrating a good level of
knowledge of change management principles and effective change management
practice.
Maintain a regular clinical presence,
ensuring direct knowledge and demonstration of an understanding of effective
leadership, staffing, and quality of care.
About us
Severn Hospice is one of the regions leading charities, providing specialist care and support to families in Shropshire, Telford & Wrekin and Mid Wales living with incurable illness.
Our care goes beyond our wards and providing just clinical services. With a holistic, person-centred approach, we also offer emotional, physical and spiritual support enabling patients to maintain independence for as long as possible, whether they are at home, on our wards or accessing our day services.
As a recognised centre of excellence in palliative care, we are proud to share our knowledge, experience, research and best practice with the wider healthcare community.
Working here at Severn Hospice is so much more than just a job. Its about being part of a compassionate team united by a shared passion of making a meaningful difference. Our values guide everything we donot only in how we care for others, but in how we support each other.
Job description
Job responsibilities
Key
Responsibilities
To have 24-hour responsibility for the
operational management of clinical services.
Focus on continuous improvement in,
and standardisation of, agreed nursing practices together with clinical leads.
Direct
participation in clinical audits and projects, undertaking activities that
examine and question practice and processes.
Promote
and disseminate relevant research and audit findings to support improvements in
clinical practice and education in conjunction with the Quality and Governance
lead.
To
ensure the continued scoping of patient, family, and carer views and
experiences, ensuring that these views are reflected in service developments.
To
liaise with DC and finance in drawing up budgets each financial year and
monitoring expenditures, reporting any concerns or discrepancies to DC.
To promote new ways of working and service developments that
support and contribute towards Hospice Corporate objectives and improvement programs.
To
undertake reviews of clinical practices with the Quality and Governance lead, including
the formulation and review of clinical policies and procedures to ensure best
practice.
To
support the DC in the management of change, demonstrating a good level of
knowledge of change management principles and effective change management
practice.
To
ensure equitable access to services through agreed operational strategies.
To
deputise for DC as required.
Maintain a regular clinical presence,
ensuring direct knowledge and demonstration of an understanding of effective
leadership, staffing, and quality of care.
To
participate in the decision-making process concerning admissions to the
inpatient units.
To act as an expert resource and
advisor to clinical staff within the Hospice.
In
collaboration with the DC, identify trends and monitor key performance
indicators, reporting on performance and identify action plans for improvement.
Communication
and Relationships
To
ensure robust communication channels, both verbal and written, within the
departments through appropriate meetings and forums.
Forge
and maintain good channels of communication with other department leads
throughout the organisation through appropriate forums.
To
keep the DC informed and updated on all matters that affect quality and
compliance, patient care, and personnel issues.
When
requested, provide information/reports/presentations to the Senior Management
Team, Chair, and Board of Trustees.
To
deliver and support effective line management, ensuring that all levels of
staff receive the appropriate development to fulfil their roles.
To
supervise the undertaking of disciplinary / grievance investigations and to
hold associated hearings as determined by the SMT.
Clinical
Governance and Risk Management
Support the production and updating of audits
and risk assessments relevant to an area, working with other senior staff to
rectify and address shortfalls.
Review
and investigate clinical incidents, producing action plans to improve and
develop practice in line with corporate and national frameworks and strategies.
To be
accountable for decisions affecting their sphere of responsibility. Liaises
with DC on issues that have wider service and organisational implications.
The
above job description is a summary of the main responsibilities of the
postholder and not an exhaustive list of duties to be undertaken. The duties may be redefined by the demands of
the service. Any redefinition will be
subject to discussion between you and your manager and will be within your
level of competence.
Job description
Job responsibilities
Key
Responsibilities
To have 24-hour responsibility for the
operational management of clinical services.
Focus on continuous improvement in,
and standardisation of, agreed nursing practices together with clinical leads.
Direct
participation in clinical audits and projects, undertaking activities that
examine and question practice and processes.
Promote
and disseminate relevant research and audit findings to support improvements in
clinical practice and education in conjunction with the Quality and Governance
lead.
To
ensure the continued scoping of patient, family, and carer views and
experiences, ensuring that these views are reflected in service developments.
To
liaise with DC and finance in drawing up budgets each financial year and
monitoring expenditures, reporting any concerns or discrepancies to DC.
To promote new ways of working and service developments that
support and contribute towards Hospice Corporate objectives and improvement programs.
To
undertake reviews of clinical practices with the Quality and Governance lead, including
the formulation and review of clinical policies and procedures to ensure best
practice.
To
support the DC in the management of change, demonstrating a good level of
knowledge of change management principles and effective change management
practice.
To
ensure equitable access to services through agreed operational strategies.
To
deputise for DC as required.
Maintain a regular clinical presence,
ensuring direct knowledge and demonstration of an understanding of effective
leadership, staffing, and quality of care.
To
participate in the decision-making process concerning admissions to the
inpatient units.
To act as an expert resource and
advisor to clinical staff within the Hospice.
In
collaboration with the DC, identify trends and monitor key performance
indicators, reporting on performance and identify action plans for improvement.
Communication
and Relationships
To
ensure robust communication channels, both verbal and written, within the
departments through appropriate meetings and forums.
Forge
and maintain good channels of communication with other department leads
throughout the organisation through appropriate forums.
To
keep the DC informed and updated on all matters that affect quality and
compliance, patient care, and personnel issues.
When
requested, provide information/reports/presentations to the Senior Management
Team, Chair, and Board of Trustees.
To
deliver and support effective line management, ensuring that all levels of
staff receive the appropriate development to fulfil their roles.
To
supervise the undertaking of disciplinary / grievance investigations and to
hold associated hearings as determined by the SMT.
Clinical
Governance and Risk Management
Support the production and updating of audits
and risk assessments relevant to an area, working with other senior staff to
rectify and address shortfalls.
Review
and investigate clinical incidents, producing action plans to improve and
develop practice in line with corporate and national frameworks and strategies.
To be
accountable for decisions affecting their sphere of responsibility. Liaises
with DC on issues that have wider service and organisational implications.
The
above job description is a summary of the main responsibilities of the
postholder and not an exhaustive list of duties to be undertaken. The duties may be redefined by the demands of
the service. Any redefinition will be
subject to discussion between you and your manager and will be within your
level of competence.
Person Specification
Qualifications
Essential
- Registered Nurse (educated to degree level)
- Post qualification courses or portfolio of evidence
- Broad clinical experience relevant to the post, including specialist skills and experience in designated area
Desirable
- Management qualification
- Masters degree or willing to work towards
Experience
Essential
- Experience of change management
- Evidence of successful multiorganisational and multidisciplinary working
Person Specification
Qualifications
Essential
- Registered Nurse (educated to degree level)
- Post qualification courses or portfolio of evidence
- Broad clinical experience relevant to the post, including specialist skills and experience in designated area
Desirable
- Management qualification
- Masters degree or willing to work towards
Experience
Essential
- Experience of change management
- Evidence of successful multiorganisational and multidisciplinary working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
