Job summary
Do you have an ability to support individuals
to identify their personal wellbeing goals and develop actionable plans to
achieve them?
Do you have the skills to facilitate
one-on-one coaching sessions that promote personal growth and mental health
awareness?
Do you have strong communication skills and
the ability to build trust and rapport with service users from diverse
backgrounds?
We are looking for an
engaging and resilient Mental Wellbeing Coach to join our team within Tameside &
Glossop to deliver Mental Wellbeing Coaching support.
Applications received after the closing date of 4th August will not be
considered and CVs will not be accepted.
Interviews will take place on 6th and 7th August.
Main duties of the job
As a Mental Wellbeing Coach within our Living Well Tameside service, you will provide support people with their wellbeing, and help them to navigate the complex health and social care environment.
You will connect with people and provide one-to-one coaching to help them navigate their way through the complex health and social care environment, removing the barriers that may impede self-management and helping to embed coping strategies.
You will work in one of four neighbourhoods (Ashton, Denton, Stalybridge and Hyde) supporting a complex needs mental health service, alongside a team of Peer Support Coaches and Mental Wellbeing Coaches, Psychological Therapists and Senior Mental Health Practitioners.
Hours: This is a full-time role working (35 hours a week) in line with
service requirements and agile working arrangements. We will consider applications
from those looking to job share or work part-time.
Location:
This role is based in Tameside & Glossop however some travel may be
required to our offices in Manchester depending on service requirements.
This post is exempt from
the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS
checks.
About us
Living Well Tameside is a
partnership of various organisations that was developed based on lived
experience feedback. The organisations involved include The Big Life group,
Tameside, Oldham & Glossop Mind, and Pennine Care NHS Foundation Trust. We
work together to ensure people in Tameside have access to the right
support.
Big Life is in
the business of changing lives, creating opportunities for people who have the
least. When you become part of Big Life - as a staff or volunteer - we want you
to feel great about your time with us.
Your health
and happiness is important to us, so we offer a comprehensive staff wellbeing
package. It's important to us that staff feel great while they work here. That
partly comes from a supportive, flexible approach to managing and nurturing our
staff, but also from a wide range of perks, schemes and support, which help
make being part of Big Life a bit brighter.
The Big Life group positively
promotes diversity in the workforce.
The Big Life group is committed to
safeguarding children and vulnerable adults
Job description
Job responsibilities
Main duties of the
post
1.
To work with a variety of individuals in
one to one and group settings using a range of coaching interventions, and
evidence-based tools and techniques to help clients achieve their goals.
2.
To develop and maintain good
communication with people accessing the service to ensure that their
strengths, goals and preferences as individuals are met and connect them to
relevant services and opportunities within their community to achieve these.
3.
To manage a caseload of clients and to
record activity and report in a timely manner.
4.
To develop and maintain positive and
effective relationships with key relevant community-based service providers
to ensure effective and smooth onward referrals e.g. other local voluntary, community,
and social enterprise organisations.
5.
To undertake person centred assessments
which identify areas where the person wishes to see change and or recovery
and make an accurate assessment of risk to self and others.
6.
To make decisions on suitability of new referrals,
adhering to the service criteria and supporting the person to the right part
of the wider mental health pathway.
7.
Build up knowledge of what services are
available in the local and wider community and assist with recording this
both locally and centrally.
8.
To work with groups of clients to help
them achieve their goals, identifying local gaps in meeting a specific need and feed this information
into team meetings.
9.
Support and assist with the monitoring and evaluation of the programme
including producing relevant monitoring reports as well as collecting broader
qualitative and outcome data from case studies, focus groups and interviews
to understand how or why the delivery approach is impacting on people and the
local community.
10.
Contribute to the development of the
service including the development and maintenance quality assurance and
improvement systems that monitor standards and support high-quality service delivery.
11. To ensure quality standards are adhered to and met, and statutory
responsibilities are followed and reported as required.
12. To actively
participate in caseload management with your line manager / coordinator.
Job description
Job responsibilities
Main duties of the
post
1.
To work with a variety of individuals in
one to one and group settings using a range of coaching interventions, and
evidence-based tools and techniques to help clients achieve their goals.
2.
To develop and maintain good
communication with people accessing the service to ensure that their
strengths, goals and preferences as individuals are met and connect them to
relevant services and opportunities within their community to achieve these.
3.
To manage a caseload of clients and to
record activity and report in a timely manner.
4.
To develop and maintain positive and
effective relationships with key relevant community-based service providers
to ensure effective and smooth onward referrals e.g. other local voluntary, community,
and social enterprise organisations.
5.
To undertake person centred assessments
which identify areas where the person wishes to see change and or recovery
and make an accurate assessment of risk to self and others.
6.
To make decisions on suitability of new referrals,
adhering to the service criteria and supporting the person to the right part
of the wider mental health pathway.
7.
Build up knowledge of what services are
available in the local and wider community and assist with recording this
both locally and centrally.
8.
To work with groups of clients to help
them achieve their goals, identifying local gaps in meeting a specific need and feed this information
into team meetings.
9.
Support and assist with the monitoring and evaluation of the programme
including producing relevant monitoring reports as well as collecting broader
qualitative and outcome data from case studies, focus groups and interviews
to understand how or why the delivery approach is impacting on people and the
local community.
10.
Contribute to the development of the
service including the development and maintenance quality assurance and
improvement systems that monitor standards and support high-quality service delivery.
11. To ensure quality standards are adhered to and met, and statutory
responsibilities are followed and reported as required.
12. To actively
participate in caseload management with your line manager / coordinator.
Person Specification
Qualifications
Essential
- Ability to integrate training into practice
- Level 5 qualification (i.e., Diploma of higher education Diploma of further education Foundation degree HND) or equivalent experience at professional level.
Experience
Essential
- Experience of working with people facing a range of barriers and social issues.
- Experience of working in one to one and group settings using a range of coaching interventions, and evidence-based tools and techniques to help clients achieve their goals
- Experience of undertaking person centred assessments which identify areas where the person wishes to see change and or recovery and make an accurate assessment of risk to self and others.
- Experience of managing a caseload of clients and keeping up to date records using a database.
- Experience of making referrals and/or signposting to relevant services.
- Experience of working with individuals (1-2-1) and groups of people in different settings to help them achieve their goals.
- Experience of working with a range of agencies and organisations to develop effective working relationships.
- Experience of working effectively in a person-centred way with individuals with people with multiple needs who may be in a difficult or emotional personal situation.
Skills
Essential
- Ability to use a client database and take quality notes to keep accurate records.
- High level of self-awareness the ability to reflect on own practice and ability to assist clients to help them define and achieve their goals and aspirations.
- Ability to manage a varied and complex workload effectively.
- Ability to work well across a range of different subject areas such as housing, mental health, education, probation, and debt management with staff from a range of agencies and organisations to better integrate services for clients.
Personal
Essential
- Positive outlook and a can do attitude.
- Personal resilience and flexible attitude in the face of difficulties.
- Commitment to working towards the Big Life groups ethos and values, including having a non-judgemental approach.
- Commitment to personal development and a willingness to regularly update skills and experience.
Knowledge
Essential
- Knowledge and understanding of the difficulties faced by people who experience multiple needs.
- Knowledge of the local area your service is based in (community groups, services available as well as local demographics).
Person Specification
Qualifications
Essential
- Ability to integrate training into practice
- Level 5 qualification (i.e., Diploma of higher education Diploma of further education Foundation degree HND) or equivalent experience at professional level.
Experience
Essential
- Experience of working with people facing a range of barriers and social issues.
- Experience of working in one to one and group settings using a range of coaching interventions, and evidence-based tools and techniques to help clients achieve their goals
- Experience of undertaking person centred assessments which identify areas where the person wishes to see change and or recovery and make an accurate assessment of risk to self and others.
- Experience of managing a caseload of clients and keeping up to date records using a database.
- Experience of making referrals and/or signposting to relevant services.
- Experience of working with individuals (1-2-1) and groups of people in different settings to help them achieve their goals.
- Experience of working with a range of agencies and organisations to develop effective working relationships.
- Experience of working effectively in a person-centred way with individuals with people with multiple needs who may be in a difficult or emotional personal situation.
Skills
Essential
- Ability to use a client database and take quality notes to keep accurate records.
- High level of self-awareness the ability to reflect on own practice and ability to assist clients to help them define and achieve their goals and aspirations.
- Ability to manage a varied and complex workload effectively.
- Ability to work well across a range of different subject areas such as housing, mental health, education, probation, and debt management with staff from a range of agencies and organisations to better integrate services for clients.
Personal
Essential
- Positive outlook and a can do attitude.
- Personal resilience and flexible attitude in the face of difficulties.
- Commitment to working towards the Big Life groups ethos and values, including having a non-judgemental approach.
- Commitment to personal development and a willingness to regularly update skills and experience.
Knowledge
Essential
- Knowledge and understanding of the difficulties faced by people who experience multiple needs.
- Knowledge of the local area your service is based in (community groups, services available as well as local demographics).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
